District of Columbia / DPW / Customer Service Manager
Job-title file
Lead staff and operations — set priorities, allocate resources, and oversee program delivery.
2 employees hold this title in DPW. Median total compensation for the role is $91,074, above the department median of $33.
Compare departments
Customer Service Manager is held in 4 District of Columbia departments. In DPW, the median of $91,074 ranks #3 of 4.
Median total compensation for the Customer Service Manager role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In District of Columbia, the median of $95,615 ranks #1 of 2. See Customer Service Manager across all of District of Columbia →
Median total compensation for comparable Customer Service Manager roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Customer Service Manager/DPW
Source-specific fields
Shavon Mccracken holds the role of Customer Service Manager at DPW. They have served since 2001 (about 23 years). In 2024, their total compensation was $95,615. Their pay grade is 12.
Customer Service Manager/DPW
Source-specific fields
At DPW, Michael Harewood serves as a Customer Service Manager. Their tenure dates to 2007, about 17 years. Their 2024 pay totaled $86,533. They are classified at grade 12.