City of Los Angeles / Office of Finance / Customer Service Specialist I

Job-title file

Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Gloria Gomez

Customer Service Specialist I/Office of Finance

2025 total comp

$141,329

Sub-department: CLERICAL
Base pay: $106,883
Overtime: $6,693
Other pay: $1,235
Benefits: $26,519
Total compensation: $141,329
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313536333033
Row ID: 25313536333033391229-1FT

At Office of Finance, Gloria Gomez serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $141,329. They are represented by 03.

Emilio Salamanca

Customer Service Specialist I/Office of Finance

2025 total comp

$141,278

Sub-department: CLERICAL
Base pay: $102,175
Overtime: $7,058
Other pay: $5,543
Benefits: $26,501
Total compensation: $141,278
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313936323432
Row ID: 25313936323432391229-1FT

At Office of Finance, Emilio Salamanca serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $141,278. Union affiliation: 03.

Caiteline Lam

Customer Service Specialist I/Office of Finance

2025 total comp

$136,074

Sub-department: CLERICAL
Base pay: $104,645
Overtime: $17,209
Other pay: $2,727
Benefits: $11,492
Total compensation: $136,074
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3033393132
Row ID: 253033393132391229-1FT

Caiteline Lam holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $136,074. Their bargaining unit is 03.

Frances Felix

Customer Service Specialist I/Office of Finance

2025 total comp

$132,542

Sub-department: CLERICAL
Base pay: $100,682
Overtime: $7,736
Other pay: $1,545
Benefits: $22,579
Total compensation: $132,542
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3533363738
Row ID: 253533363738391229-1FT

Frances Felix holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $132,542. Their bargaining unit is 03.

Melinda Rosas

Customer Service Specialist I/Office of Finance

2025 total comp

$130,621

Sub-department: CLERICAL
Base pay: $104,066
Overtime: $1,548
Other pay: $1,196
Benefits: $23,811
Total compensation: $130,621
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3739343933
Row ID: 253739343933391229-1FT

Melinda Rosas works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Melinda earned $130,621 in 2025. They are represented by 03.

Allen Duenas

Customer Service Specialist I/Office of Finance

2025 total comp

$127,075

Sub-department: CLERICAL
Base pay: $96,075
Overtime: $3,208
Other pay: $1,308
Benefits: $26,484
Total compensation: $127,075
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 383939313034
Row ID: 25383939313034391229-1FT

Allen Duenas is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $127,075. Union affiliation: 03.

Linda Arvizu

Customer Service Specialist I/Office of Finance

2025 total comp

$126,139

Sub-department: CLERICAL
Base pay: $101,727
Overtime: $594
Other pay: $1,239
Benefits: $22,579
Total compensation: $126,139
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3535363132
Row ID: 253535363132391229-1FT

Linda Arvizu is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $126,139. Union affiliation: 03.

Delores Sittig

Customer Service Specialist I/Office of Finance

2025 total comp

$122,275

Sub-department: CLERICAL
Base pay: $99,486
Overtime: $10,151
Other pay: $1,344
Benefits: $11,293
Total compensation: $122,275
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3838343336
Row ID: 253838343336391229-1FT

At Office of Finance, Delores Sittig serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $122,275. Their bargaining unit is 03.

Francisco Martinez

Customer Service Specialist I/Office of Finance

2025 total comp

$120,443

Sub-department: CLERICAL
Base pay: $87,212
Overtime: $5,837
Other pay: $959
Benefits: $26,435
Total compensation: $120,443
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 323633303133
Row ID: 25323633303133391229-1FT

Francisco Martinez works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Francisco earned $120,443 in 2025. Union affiliation: 03.

Spiritt Garrett

Customer Service Specialist I/Office of Finance

2025 total comp

$119,384

Sub-department: CLERICAL
Base pay: $99,706
Overtime: $8,351
Other pay: $1,463
Benefits: $9,864
Total compensation: $119,384
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3237353537
Row ID: 253237353537391229-1FT

Spiritt Garrett holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $119,384. Their bargaining unit is 03.

Elisha Underwood

Customer Service Specialist I/Office of Finance

2025 total comp

$118,335

Sub-department: CLERICAL
Base pay: $89,377
Overtime: $4,275
Other pay: $2,158
Benefits: $22,525
Total compensation: $118,335
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 363536363031
Row ID: 25363536363031391229-1FT

Elisha Underwood holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $118,335. Their bargaining unit is 03.

Javier Esparza

Customer Service Specialist I/Office of Finance

2025 total comp

$117,851

Sub-department: CLERICAL
Base pay: $90,401
Overtime: $0
Other pay: $999
Benefits: $26,451
Total compensation: $117,851
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 383935383034
Row ID: 25383935383034391229-1FT

Javier Esparza works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Javier earned $117,851 in 2025. Their bargaining unit is 03.

Ingrid Murillo

Customer Service Specialist I/Office of Finance

2025 total comp

$116,795

Sub-department: CLERICAL
Base pay: $90,330
Overtime: $4,759
Other pay: $1,139
Benefits: $20,567
Total compensation: $116,795
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 333334343733
Row ID: 25333334343733391229-1FT

At Office of Finance, Ingrid Murillo serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $116,795. Union affiliation: 03.

Bridgett Harvey

Customer Service Specialist I/Office of Finance

2025 total comp

$114,130

Sub-department: CLERICAL
Base pay: $102,088
Overtime: $108
Other pay: $1,131
Benefits: $10,803
Total compensation: $114,130
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 373631343833
Row ID: 25373631343833391229-1FT

Bridgett Harvey holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $114,130. They are represented by 03.

Pamela Woodard

Customer Service Specialist I/Office of Finance

2025 total comp

$113,247

Sub-department: ADMINISTRATIVE
Base pay: $99,780
Overtime: $1,466
Other pay: $1,197
Benefits: $10,804
Total compensation: $113,247
Employment type: Full-Time
Union / bargaining unit: 01

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1179-1
Job Status: Not active
Record Number: 3234323337
Row ID: 253234323337391179-1FT

At Office of Finance, Pamela Woodard serves as a Customer Service Specialist I within Administrative. They work full-time. Their 2025 pay totaled $113,247. They are represented by 01.

Tanya Greenwade

Customer Service Specialist I/Office of Finance

2025 total comp

$109,777

Sub-department: CLERICAL
Base pay: $88,216
Overtime: $0
Other pay: $997
Benefits: $20,564
Total compensation: $109,777
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 333833343933
Row ID: 25333833343933391229-1FT

Tanya Greenwade works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Tanya earned $109,777 in 2025. Union affiliation: 03.

Melanie Flores

Customer Service Specialist I/Office of Finance

2025 total comp

$109,443

Sub-department: CLERICAL
Base pay: $97,197
Overtime: $144
Other pay: $1,289
Benefits: $10,812
Total compensation: $109,443
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 373836313733
Row ID: 25373836313733391229-1FT

Melanie Flores is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $109,443. Union affiliation: 03.

Robert Diaz

Customer Service Specialist I/Office of Finance

2025 total comp

$105,882

Sub-department: CLERICAL
Base pay: $73,275
Overtime: $7,262
Other pay: $1,394
Benefits: $23,950
Total compensation: $105,882
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 393437333833
Row ID: 25393437333833391229-1FT

Robert Diaz works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Robert earned $105,882 in 2025. They are represented by 03.

Cynthia Mcbride

Customer Service Specialist I/Office of Finance

2025 total comp

$104,919

Sub-department: CLERICAL
Base pay: $78,987
Overtime: $4,398
Other pay: $1,004
Benefits: $20,530
Total compensation: $104,919
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363533393933
Row ID: 25363533393933391229-1FT

At Office of Finance, Cynthia Mcbride serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $104,919. Union affiliation: 03.

Stephanie Ramos

Customer Service Specialist I/Office of Finance

2025 total comp

$103,200

Sub-department: CLERICAL
Base pay: $76,175
Overtime: $1,096
Other pay: $840
Benefits: $25,090
Total compensation: $103,200
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 313635343334
Row ID: 25313635343334391229-1FT

Stephanie Ramos is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $103,200. Their bargaining unit is 03.

Ramiro Huerta

Customer Service Specialist I/Office of Finance

2025 total comp

$102,835

Sub-department: CLERICAL
Base pay: $72,856
Overtime: $8,873
Other pay: $969
Benefits: $20,138
Total compensation: $102,835
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 323131323234
Row ID: 25323131323234391229-1FT

At Office of Finance, Ramiro Huerta serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $102,835. They are represented by 03.

Patricia Diaz

Customer Service Specialist I/Office of Finance

2025 total comp

$101,607

Sub-department: CLERICAL
Base pay: $89,685
Overtime: $36
Other pay: $1,070
Benefits: $10,816
Total compensation: $101,607
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3139313332
Row ID: 253139313332391229-1FT

Patricia Diaz holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $101,607. They are represented by 03.

Kristin Maxwell

Customer Service Specialist I/Office of Finance

2025 total comp

$101,594

Sub-department: CLERICAL
Base pay: $89,049
Overtime: $636
Other pay: $1,155
Benefits: $10,754
Total compensation: $101,594
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363031323134
Row ID: 25363031323134391229-1FT

Kristin Maxwell works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Kristin earned $101,594 in 2025. Their bargaining unit is 03.

Rosa Hernandez

Customer Service Specialist I/Office of Finance

2025 total comp

$101,179

Sub-department: CLERICAL
Base pay: $77,202
Overtime: $639
Other pay: $853
Benefits: $22,484
Total compensation: $101,179
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313839393034
Row ID: 25313839393034391229-1FT

Rosa Hernandez is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $101,179. Their bargaining unit is 03.

Sharahmeca Lacoure

Customer Service Specialist I/Office of Finance

2025 total comp

$99,984

Sub-department: CLERICAL
Base pay: $92,030
Overtime: $4,596
Other pay: $2,504
Benefits: $855
Total compensation: $99,984
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3631353836
Row ID: 253631353836391229-1FT

Sharahmeca Lacoure works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Sharahmeca earned $99,984 in 2025. They are represented by 03.

Sade Hill

Customer Service Specialist I/Office of Finance

2025 total comp

$99,036

Sub-department: CLERICAL
Base pay: $86,700
Overtime: $633
Other pay: $1,258
Benefits: $10,446
Total compensation: $99,036
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 303532353133
Row ID: 25303532353133391229-1FT

Sade Hill holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $99,036. Union affiliation: 03.

Trang Mcconnaughy

Customer Service Specialist I/Office of Finance

2025 total comp

$98,820

Sub-department: CLERICAL
Base pay: $74,350
Overtime: $1,727
Other pay: $1,560
Benefits: $21,182
Total compensation: $98,820
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363335313031
Row ID: 25363335313031391229-1FT

Trang Mcconnaughy holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $98,820. They are represented by 03.

Aida Erb

Customer Service Specialist I/Office of Finance

2025 total comp

$96,481

Sub-department: CLERICAL
Base pay: $69,936
Overtime: $0
Other pay: $1,005
Benefits: $25,540
Total compensation: $96,481
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313636303833
Row ID: 25313636303833391229-1FT

Aida Erb holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $96,481. Their bargaining unit is 03.

William Cantabrana

Customer Service Specialist I/Office of Finance

2025 total comp

$89,218

Sub-department: CLERICAL
Base pay: $76,490
Overtime: $1,409
Other pay: $925
Benefits: $10,394
Total compensation: $89,218
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 353136383034
Row ID: 25353136383034391229-1FT

William Cantabrana works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. William earned $89,218 in 2025. They are represented by 03.

Hakim Carter

Customer Service Specialist I/Office of Finance

2025 total comp

$85,684

Sub-department: CLERICAL
Base pay: $71,137
Overtime: $2,889
Other pay: $1,280
Benefits: $10,378
Total compensation: $85,684
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 333933383234
Row ID: 25333933383234391229-1FT

At Office of Finance, Hakim Carter serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $85,684. They are represented by 03.

Jerri Davis

Customer Service Specialist I/Office of Finance

2025 total comp

$73,146

Sub-department: NA
Base pay: $63,233
Overtime: $44
Other pay: $2,681
Benefits: $7,188
Total compensation: $73,146
Employment type: Per Event
Union / bargaining unit: XX

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: XXXX-X
Job Status: Not active
Record Number: 383135363031
Row ID: 2538313536303139XXXX-XPV

Jerri Davis holds the role of Customer Service Specialist I at Office of Finance within Na. Their status is per event. In 2025, their total compensation was $73,146. Their bargaining unit is XX.

Nichelle Erby

Customer Service Specialist I/Office of Finance

2025 total comp

$72,858

Sub-department: CLERICAL
Base pay: $48,651
Overtime: $41
Other pay: $14,174
Benefits: $9,993
Total compensation: $72,858
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 363539313832
Row ID: 25363539313832391229-1FT

Nichelle Erby works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Nichelle earned $72,858 in 2025. Union affiliation: 03.