City of Los Angeles / Office of Finance / Customer Service Specialist I

Job-title file

Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Total payroll: $3.5M
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles →

Highest-paying jurisdictions for this role

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Gloria Gomez

Customer Service Specialist I/Office of Finance

2025 total comp

$141,329

Sub-department: Clerical
Base pay: $106,883
Overtime: $6,693
Other pay: $1,235
Benefits: $26,519
Total compensation: $141,329
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313536333033
Row ID: 25313536333033391229-1FT

At Office of Finance, Gloria Gomez serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $141,329. They are represented by 03.

Emilio Salamanca

Customer Service Specialist I/Office of Finance

2025 total comp

$141,278

Sub-department: Clerical
Base pay: $102,175
Overtime: $7,058
Other pay: $5,543
Benefits: $26,501
Total compensation: $141,278
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313936323432
Row ID: 25313936323432391229-1FT

At Office of Finance, Emilio Salamanca serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $141,278. Union affiliation: 03.

Caiteline Lam

Customer Service Specialist I/Office of Finance

2025 total comp

$136,074

Sub-department: Clerical
Base pay: $104,645
Overtime: $17,209
Other pay: $2,727
Benefits: $11,492
Total compensation: $136,074
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3033393132
Row ID: 253033393132391229-1FT

Caiteline Lam holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $136,074. Their bargaining unit is 03.

Frances Felix

Customer Service Specialist I/Office of Finance

2025 total comp

$132,542

Sub-department: Clerical
Base pay: $100,682
Overtime: $7,736
Other pay: $1,545
Benefits: $22,579
Total compensation: $132,542
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3533363738
Row ID: 253533363738391229-1FT

Frances Felix holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $132,542. Their bargaining unit is 03.

Melinda Rosas

Customer Service Specialist I/Office of Finance

2025 total comp

$130,621

Sub-department: Clerical
Base pay: $104,066
Overtime: $1,548
Other pay: $1,196
Benefits: $23,811
Total compensation: $130,621
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3739343933
Row ID: 253739343933391229-1FT

Melinda Rosas works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Melinda earned $130,621 in 2025. They are represented by 03.

Allen Duenas

Customer Service Specialist I/Office of Finance

2025 total comp

$127,075

Sub-department: Clerical
Base pay: $96,075
Overtime: $3,208
Other pay: $1,308
Benefits: $26,484
Total compensation: $127,075
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 383939313034
Row ID: 25383939313034391229-1FT

Allen Duenas is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $127,075. Union affiliation: 03.

Linda Arvizu

Customer Service Specialist I/Office of Finance

2025 total comp

$126,139

Sub-department: Clerical
Base pay: $101,727
Overtime: $594
Other pay: $1,239
Benefits: $22,579
Total compensation: $126,139
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3535363132
Row ID: 253535363132391229-1FT

Linda Arvizu is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $126,139. Union affiliation: 03.

Delores Sittig

Customer Service Specialist I/Office of Finance

2025 total comp

$122,275

Sub-department: Clerical
Base pay: $99,486
Overtime: $10,151
Other pay: $1,344
Benefits: $11,293
Total compensation: $122,275
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3838343336
Row ID: 253838343336391229-1FT

At Office of Finance, Delores Sittig serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $122,275. Their bargaining unit is 03.

Francisco Martinez

Customer Service Specialist I/Office of Finance

2025 total comp

$120,443

Sub-department: Clerical
Base pay: $87,212
Overtime: $5,837
Other pay: $959
Benefits: $26,435
Total compensation: $120,443
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 323633303133
Row ID: 25323633303133391229-1FT

Francisco Martinez works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Francisco earned $120,443 in 2025. Union affiliation: 03.

Spiritt Garrett

Customer Service Specialist I/Office of Finance

2025 total comp

$119,384

Sub-department: Clerical
Base pay: $99,706
Overtime: $8,351
Other pay: $1,463
Benefits: $9,864
Total compensation: $119,384
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3237353537
Row ID: 253237353537391229-1FT

Spiritt Garrett holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $119,384. Their bargaining unit is 03.

Elisha Underwood

Customer Service Specialist I/Office of Finance

2025 total comp

$118,335

Sub-department: Clerical
Base pay: $89,377
Overtime: $4,275
Other pay: $2,158
Benefits: $22,525
Total compensation: $118,335
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 363536363031
Row ID: 25363536363031391229-1FT

Elisha Underwood holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $118,335. Their bargaining unit is 03.

Javier Esparza

Customer Service Specialist I/Office of Finance

2025 total comp

$117,851

Sub-department: Clerical
Base pay: $90,401
Overtime: $0
Other pay: $999
Benefits: $26,451
Total compensation: $117,851
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 383935383034
Row ID: 25383935383034391229-1FT

Javier Esparza works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Javier earned $117,851 in 2025. Their bargaining unit is 03.

Ingrid Murillo

Customer Service Specialist I/Office of Finance

2025 total comp

$116,795

Sub-department: Clerical
Base pay: $90,330
Overtime: $4,759
Other pay: $1,139
Benefits: $20,567
Total compensation: $116,795
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 333334343733
Row ID: 25333334343733391229-1FT

At Office of Finance, Ingrid Murillo serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $116,795. Union affiliation: 03.

Bridgett Harvey

Customer Service Specialist I/Office of Finance

2025 total comp

$114,130

Sub-department: Clerical
Base pay: $102,088
Overtime: $108
Other pay: $1,131
Benefits: $10,803
Total compensation: $114,130
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 373631343833
Row ID: 25373631343833391229-1FT

Bridgett Harvey holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $114,130. They are represented by 03.

Pamela Woodard

Customer Service Specialist I/Office of Finance

2025 total comp

$113,247

Sub-department: Administrative
Base pay: $99,780
Overtime: $1,466
Other pay: $1,197
Benefits: $10,804
Total compensation: $113,247
Employment type: Full-Time
Union / bargaining unit: 01

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1179-1
Job Status: Not active
Record Number: 3234323337
Row ID: 253234323337391179-1FT

At Office of Finance, Pamela Woodard serves as a Customer Service Specialist I within Administrative. They work full-time. Their 2025 pay totaled $113,247. They are represented by 01.

Tanya Greenwade

Customer Service Specialist I/Office of Finance

2025 total comp

$109,777

Sub-department: Clerical
Base pay: $88,216
Overtime: $0
Other pay: $997
Benefits: $20,564
Total compensation: $109,777
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 333833343933
Row ID: 25333833343933391229-1FT

Tanya Greenwade works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Tanya earned $109,777 in 2025. Union affiliation: 03.

Melanie Flores

Customer Service Specialist I/Office of Finance

2025 total comp

$109,443

Sub-department: Clerical
Base pay: $97,197
Overtime: $144
Other pay: $1,289
Benefits: $10,812
Total compensation: $109,443
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 373836313733
Row ID: 25373836313733391229-1FT

Melanie Flores is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $109,443. Union affiliation: 03.

Robert Diaz

Customer Service Specialist I/Office of Finance

2025 total comp

$105,882

Sub-department: Clerical
Base pay: $73,275
Overtime: $7,262
Other pay: $1,394
Benefits: $23,950
Total compensation: $105,882
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 393437333833
Row ID: 25393437333833391229-1FT

Robert Diaz works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Robert earned $105,882 in 2025. They are represented by 03.

Cynthia Mcbride

Customer Service Specialist I/Office of Finance

2025 total comp

$104,919

Sub-department: Clerical
Base pay: $78,987
Overtime: $4,398
Other pay: $1,004
Benefits: $20,530
Total compensation: $104,919
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363533393933
Row ID: 25363533393933391229-1FT

At Office of Finance, Cynthia Mcbride serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $104,919. Union affiliation: 03.

Stephanie Ramos

Customer Service Specialist I/Office of Finance

2025 total comp

$103,200

Sub-department: Clerical
Base pay: $76,175
Overtime: $1,096
Other pay: $840
Benefits: $25,090
Total compensation: $103,200
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 313635343334
Row ID: 25313635343334391229-1FT

Stephanie Ramos is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $103,200. Their bargaining unit is 03.

Ramiro Huerta

Customer Service Specialist I/Office of Finance

2025 total comp

$102,835

Sub-department: Clerical
Base pay: $72,856
Overtime: $8,873
Other pay: $969
Benefits: $20,138
Total compensation: $102,835
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 323131323234
Row ID: 25323131323234391229-1FT

At Office of Finance, Ramiro Huerta serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $102,835. They are represented by 03.

Patricia Diaz

Customer Service Specialist I/Office of Finance

2025 total comp

$101,607

Sub-department: Clerical
Base pay: $89,685
Overtime: $36
Other pay: $1,070
Benefits: $10,816
Total compensation: $101,607
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3139313332
Row ID: 253139313332391229-1FT

Patricia Diaz holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $101,607. They are represented by 03.

Kristin Maxwell

Customer Service Specialist I/Office of Finance

2025 total comp

$101,594

Sub-department: Clerical
Base pay: $89,049
Overtime: $636
Other pay: $1,155
Benefits: $10,754
Total compensation: $101,594
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363031323134
Row ID: 25363031323134391229-1FT

Kristin Maxwell works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Kristin earned $101,594 in 2025. Their bargaining unit is 03.

Rosa Hernandez

Customer Service Specialist I/Office of Finance

2025 total comp

$101,179

Sub-department: Clerical
Base pay: $77,202
Overtime: $639
Other pay: $853
Benefits: $22,484
Total compensation: $101,179
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313839393034
Row ID: 25313839393034391229-1FT

Rosa Hernandez is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $101,179. Their bargaining unit is 03.

Sharahmeca Lacoure

Customer Service Specialist I/Office of Finance

2025 total comp

$99,984

Sub-department: Clerical
Base pay: $92,030
Overtime: $4,596
Other pay: $2,504
Benefits: $855
Total compensation: $99,984
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3631353836
Row ID: 253631353836391229-1FT

Sharahmeca Lacoure works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Sharahmeca earned $99,984 in 2025. They are represented by 03.

Sade Hill

Customer Service Specialist I/Office of Finance

2025 total comp

$99,036

Sub-department: Clerical
Base pay: $86,700
Overtime: $633
Other pay: $1,258
Benefits: $10,446
Total compensation: $99,036
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 303532353133
Row ID: 25303532353133391229-1FT

Sade Hill holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $99,036. Union affiliation: 03.

Trang Mcconnaughy

Customer Service Specialist I/Office of Finance

2025 total comp

$98,820

Sub-department: Clerical
Base pay: $74,350
Overtime: $1,727
Other pay: $1,560
Benefits: $21,182
Total compensation: $98,820
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363335313031
Row ID: 25363335313031391229-1FT

Trang Mcconnaughy holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $98,820. They are represented by 03.

Aida Erb

Customer Service Specialist I/Office of Finance

2025 total comp

$96,481

Sub-department: Clerical
Base pay: $69,936
Overtime: $0
Other pay: $1,005
Benefits: $25,540
Total compensation: $96,481
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313636303833
Row ID: 25313636303833391229-1FT

Aida Erb holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $96,481. Their bargaining unit is 03.

William Cantabrana

Customer Service Specialist I/Office of Finance

2025 total comp

$89,218

Sub-department: Clerical
Base pay: $76,490
Overtime: $1,409
Other pay: $925
Benefits: $10,394
Total compensation: $89,218
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 353136383034
Row ID: 25353136383034391229-1FT

William Cantabrana works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. William earned $89,218 in 2025. They are represented by 03.

Hakim Carter

Customer Service Specialist I/Office of Finance

2025 total comp

$85,684

Sub-department: Clerical
Base pay: $71,137
Overtime: $2,889
Other pay: $1,280
Benefits: $10,378
Total compensation: $85,684
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 333933383234
Row ID: 25333933383234391229-1FT

At Office of Finance, Hakim Carter serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $85,684. They are represented by 03.

Jerri Davis

Customer Service Specialist I/Office of Finance

2025 total comp

$73,146

Sub-department: Na
Base pay: $63,233
Overtime: $44
Other pay: $2,681
Benefits: $7,188
Total compensation: $73,146
Employment type: Per Event
Union / bargaining unit: Xx

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: XXXX-X
Job Status: Not active
Record Number: 383135363031
Row ID: 2538313536303139XXXX-XPV

Jerri Davis holds the role of Customer Service Specialist I at Office of Finance within Na. Their status is per event. In 2025, their total compensation was $73,146. Their bargaining unit is Xx.

Nichelle Erby

Customer Service Specialist I/Office of Finance

2025 total comp

$72,858

Sub-department: Clerical
Base pay: $48,651
Overtime: $41
Other pay: $14,174
Benefits: $9,993
Total compensation: $72,858
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 363539313832
Row ID: 25363539313832391229-1FT

Nichelle Erby works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Nichelle earned $72,858 in 2025. Union affiliation: 03.