Miami-Dade County / Community Information & Technology / 311 Senior Call Center Specialist

Job-title file

311 Senior Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

8 employees hold this title in Community Information & Technology. Median total compensation for the role is $77,729, below the department median of $119,191.

Employees: 8
Total payroll: $614.4K
Role median: $77,729
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$63,777$88,453+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Silvia Rodriguez

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$88,726

Sub-department: Mdc
Base pay: $88,726
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $88,726
Middle name: A

Source-specific fields

Globalid: 4f2276ed-a17b-4447-b589-97572c12cc73
Grosspaylastpaycheck: 3456.02
Grossytd: 42890.29
Record ID: 4,229

Silvia Rodriguez works as a 311 Senior Call Center Specialist for Community Information & Technology within Mdc. Silvia earned $88,726 in 2026.

Yves Bastien

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$86,773

Sub-department: Mdc
Base pay: $86,773
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,773
Middle name: A

Source-specific fields

Globalid: 705b6ce9-daaa-4296-bf6e-08e65bae59be
Grosspaylastpaycheck: 3375.69
Grossytd: 39747.26
Record ID: 3,799

Yves Bastien works as a 311 Senior Call Center Specialist for Community Information & Technology within Mdc. Yves earned $86,773 in 2026.

Jane Fleuremy

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$86,773

Sub-department: Mdc
Base pay: $86,773
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,773

Source-specific fields

Globalid: a88aacb1-fabb-4248-a142-de51003606ef
Grosspaylastpaycheck: 3026.3
Grossytd: 39652.64
Record ID: 3,702

Jane Fleuremy is a 311 Senior Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $86,773.

Lidia Almanzar

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$82,863

Sub-department: Mdc
Base pay: $82,863
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $82,863
Middle name: E

Source-specific fields

Globalid: 588fbc6a-b4f8-407b-a0b6-1f60c56f4a15
Grosspaylastpaycheck: 3230.52
Grossytd: 38548.51
Record ID: 3,219

At Community Information & Technology, Lidia Almanzar serves as a 311 Senior Call Center Specialist within Mdc. Their 2026 pay totaled $82,863.

Christine Chapman

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$72,595

Sub-department: Mdc
Base pay: $72,595
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,595

Source-specific fields

Globalid: c6e67fb0-eaa7-4db9-8fef-ef7b98c8215c
Grosspaylastpaycheck: 2835.57
Grossytd: 32580.55
Record ID: 3,774

Christine Chapman is a 311 Senior Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $72,595.

Wilber Cadalso Hernandez

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$66,455

Sub-department: Mdc
Base pay: $66,455
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,455

Source-specific fields

Globalid: f59e7a14-51e7-496b-90b2-6c718a4d9e88
Grosspaylastpaycheck: 2647.32
Grossytd: 31705.25
Record ID: 3,938

Wilber Cadalso Hernandez holds the role of 311 Senior Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $66,455.

Camille Bradshaw

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$66,455

Sub-department: Mdc
Base pay: $66,455
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,455
Middle name: A

Source-specific fields

Globalid: d869b50a-e0fa-486c-99aa-308df9edd2f9
Grosspaylastpaycheck: 2599.39
Grossytd: 30523.55
Record ID: 3,666

At Community Information & Technology, Camille Bradshaw serves as a 311 Senior Call Center Specialist within Mdc. Their 2026 pay totaled $66,455.

Crystal Diaz Abreu

311 Senior Call Center Specialist/Community Information & Technology

2026 total comp

$63,777

Sub-department: Mdc
Base pay: $63,777
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,777
Middle name: Isabel

Source-specific fields

Globalid: 08ebc205-6c12-49e1-8a75-362bf4b00977
Grosspaylastpaycheck: 2496.44
Grossytd: 28462.61
Record ID: 3,982

Crystal Diaz Abreu is a 311 Senior Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $63,777.