Miami-Dade County / Community Information & Technology / IT Senior Service Desk Agent

Job-title file

IT Senior Service Desk Agent

Carry out the duties of this position in support of the agency's public mission.

10 employees hold this title in Community Information & Technology. Median total compensation for the role is $66,439, below the department median of $119,191.

Employees: 10
Total payroll: $693.9K
Role median: $66,439
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$57,640$95,943+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Carlos Taracido

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$95,943

Sub-department: Mdc
Base pay: $95,943
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $95,943
Middle name: M

Source-specific fields

Globalid: 26f4b64d-810d-4d3e-a399-e28c8363870e
Grosspaylastpaycheck: 3728.57
Grossytd: 45759.32
Record ID: 4,018

At Community Information & Technology, Carlos Taracido serves as a IT Senior Service Desk Agent within Mdc. Their 2026 pay totaled $95,943.

Isaac Torres

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$95,943

Sub-department: Mdc
Base pay: $95,943
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $95,943
Middle name: J

Source-specific fields

Globalid: 8e3623b0-ea31-4c96-be97-9de92e4cf0a1
Grosspaylastpaycheck: 3733.58
Grossytd: 45366.85
Record ID: 4,032

Isaac Torres is a IT Senior Service Desk Agent at Community Information & Technology within Mdc. 2026 total compensation came to $95,943.

Daniella Dacosta

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$66,439

Sub-department: Mdc
Base pay: $66,439
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,439
Middle name: A

Source-specific fields

Globalid: 2aaf6152-9982-4318-bef1-5be5217083e8
Grosspaylastpaycheck: 2598.8
Grossytd: 30485.82
Record ID: 3,824

Daniella Dacosta works as a IT Senior Service Desk Agent for Community Information & Technology within Mdc. Daniella earned $66,439 in 2026.

Giovanni Pierre

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$66,439

Sub-department: Mdc
Base pay: $66,439
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,439
Middle name: P

Source-specific fields

Globalid: 9d70e4a2-ad94-488f-b5a3-9478f54ff33d
Grosspaylastpaycheck: 2598.8
Grossytd: 30516.51
Record ID: 4,194

Giovanni Pierre holds the role of IT Senior Service Desk Agent at Community Information & Technology within Mdc. In 2026, their total compensation was $66,439.

Steven Picard

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$66,439

Sub-department: Mdc
Base pay: $66,439
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,439

Source-specific fields

Globalid: 0f4cca64-a2b4-4717-9bf4-e7b7901d65f4
Grosspaylastpaycheck: 2598.8
Grossytd: 30516.53
Record ID: 4,192

Steven Picard is a IT Senior Service Desk Agent at Community Information & Technology within Mdc. 2026 total compensation came to $66,439.

Christian Valdes

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$66,439

Sub-department: Mdc
Base pay: $66,439
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,439
Middle name: J

Source-specific fields

Globalid: 978797c3-a29c-4d87-baa5-08e0c7725d13
Grosspaylastpaycheck: 2598.81
Grossytd: 27955.05
Record ID: 4,047

At Community Information & Technology, Christian Valdes serves as a IT Senior Service Desk Agent within Mdc. Their 2026 pay totaled $66,439.

Lamar Kea

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$63,362

Sub-department: Mdc
Base pay: $63,362
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,362

Source-specific fields

Globalid: 7086c14a-fa42-4ef9-9129-aa75b65a3be0
Grosspaylastpaycheck: 2658
Grossytd: 23735.91
Record ID: 3,879

At Community Information & Technology, Lamar Kea serves as a IT Senior Service Desk Agent within Mdc. Their 2026 pay totaled $63,362.

Luckner Paul

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$57,640

Sub-department: Mdc
Base pay: $57,640
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,640

Source-specific fields

Globalid: 8ad26220-1afb-4bd7-b5a6-fa291bcaf63f
Grosspaylastpaycheck: 2260.39
Grossytd: 25756.37
Record ID: 4,121

Luckner Paul is a IT Senior Service Desk Agent at Community Information & Technology within Mdc. 2026 total compensation came to $57,640.

Hsiu-Yi Lin

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$57,640

Sub-department: Mdc
Base pay: $57,640
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,640

Source-specific fields

Globalid: 1e22fc73-488f-4d2e-8f6e-2a98fa57a8e3
Grosspaylastpaycheck: 2260.39
Grossytd: 25776.39
Record ID: 4,110

Hsiu-Yi Lin is a IT Senior Service Desk Agent at Community Information & Technology within Mdc. 2026 total compensation came to $57,640.

Paola Lopez Montoya

IT Senior Service Desk Agent/Community Information & Technology

2026 total comp

$57,640

Sub-department: Mdc
Base pay: $57,640
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,640
Middle name: Andrea

Source-specific fields

Globalid: 7c2fddde-6454-4bb4-a086-4cc388e0d70f
Grosspaylastpaycheck: 2260.38
Grossytd: 26546.7
Record ID: 4,333

At Community Information & Technology, Paola Lopez Montoya serves as a IT Senior Service Desk Agent within Mdc. Their 2026 pay totaled $57,640.