Customer Service Representative II

Carry out the duties of this position in support of the agency's public mission.

9 employees hold this title in Department of Neighborhood Services. Median total compensation for the role is $29,848, below the department median of $76,947.

Employees: 9
Total payroll: $286.3K
Role median: $29,848
Agency median: $76,947
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$10,003$50,711+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Milwaukee

Customer Service Representative II is held in 2 City of Milwaukee departments. In Department of Neighborhood Services, the median of $29,848 ranks #2 of 2.

Highest-paying departments for this role

Common Council - City Clerk

$51,905 · 3

Median total compensation for the Customer Service Representative II role in other City of Milwaukeedepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond City of Milwaukee

This role is reported in 8 jurisdictions. In City of Milwaukee, the median of $29,848 ranks #7 of 8. See Customer Service Representative across all of City of Milwaukee →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Texas

$42,920 · 1,477

Georgia

$39,449 · 10

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Franzina Thomas

Customer Service Representative II/Department of Neighborhood Services

2023 total comp

$21,937

Base pay: $0
Overtime: $0
Other pay: $21,937
Benefits: $0
Total compensation: $21,937
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 3600
Comp Time: 0
Job Code: 0441DC
Sick Payout: $666
Termination Date: Jun 16, 2023
Vacation Payout: $196

Franzina Thomas holds the role of Customer Service Representative II at Department of Neighborhood Services. Their status is full-time. In 2023, their total compensation was $21,937.