Utility Customer Care Agent 1

Carry out the duties of this position in support of the agency's public mission.

2 employees hold this title in W&S W&S Field Activ Key. Median total compensation for the role is $39,126, below the department median of $48,562.

Employees: 2
Total payroll: $78.3K
Role median: $39,126
Agency median: $48,562
Comparison: Below

Compare departments

This role across Metro Nashville

Utility Customer Care Agent 1 is held in 6 Metro Nashville departments. In W&S W&S Field Activ Key, the median of $39,126 ranks #2 of 6.

Highest-paying departments for this role

Unknown Department

$43,464 · 28

W&S Phone Center Key

$37,956 · 26

W&S Billing &Collections/Lobby

$23,118 · 2

W&S Water Maintenance Key Day Crew

$6,830 · 3

W&S Cash / Payment Processing

$3,778 · 1

Median total compensation for the Utility Customer Care Agent 1 role in other Metro Nashvilledepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Lavonya Short

Utility Customer Care Agent 1/W&S W&S Field Activ Key

2025 total comp

$41,844

Base pay: $37,485
Overtime: $4,353
Other pay: $6
Benefits: $0
Total compensation: $41,844

Source-specific fields

Record ID: 298,303
Total Pay: $41,844

Lavonya Short works as a Utility Customer Care Agent 1 for W&S W&S Field Activ Key. Lavonya earned $41,844 in 2025.

Tronnethia Murray

Utility Customer Care Agent 1/W&S W&S Field Activ Key

2025 total comp

$36,408

Base pay: $33,916
Overtime: $2,492
Other pay: $0
Benefits: $0
Total compensation: $36,408

Source-specific fields

Record ID: 294,514
Total Pay: $36,408

At W&S W&S Field Activ Key, Tronnethia Murray serves as a Utility Customer Care Agent 1. Their 2025 pay totaled $36,408.