New York City / Administrative Trials and Hearings / Customer Information Representative MA L 1549

Job-title file

Customer Information Representative MA L 1549

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

14 employees hold this title in Administrative Trials and Hearings. Median total compensation for the role is $43,843, below the department median of $60,319.

Employees: 14
Total payroll: $528.8K
Role median: $43,843
Agency median: $60,319
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$6,086$64,231+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 14 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across New York City

Customer Information Representative MA L 1549 is held in 21 New York City departments. In Administrative Trials and Hearings, the median of $43,843 ranks #20 of 21.

Highest-paying departments for this role

Off of Payroll Administration

$109,582 · 5

Law Department

$87,921 · 10

District Attorney Qns County

$83,016 · 1

Fire Department

$77,560 · 4

Housing Preservation & Development

$74,896 · 19

Department of Transportation

$73,839 · 12

Teachers Retirement System

$72,116 · 16

Department of Health/Mental Hygiene

$71,304 · 33

Office of Labor Relations

$70,515 · 2

Department of City Planning

$68,357 · 1

Department of Investigation

$66,280 · 1

Department of Education Administrative

$65,967 · 249

Median total compensation for the Customer Information Representative MA L 1549 role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Administrative Trials and Hearings

Record list

Employees with this title

Page 1

Firoja Akther

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$64,271

Base pay: $64,255
Overtime: $16
Other pay: $0
Benefits: $0
Total compensation: $64,271
Hire date: 2022-02-07
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $64,338
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

Firoja Akther is a Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Queens. They have served since 2022 (about 3 years). 2025 total compensation came to $64,271.

Ceola Ryals

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$64,119

Base pay: $64,119
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,119
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $66,164
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

Ceola Ryals holds the role of Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Manhattan. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $64,119.

Monica Rodriguez

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$56,201

Base pay: $56,201
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,201
Hire date: 2017-09-05
Pay basis: Annual
Work city: Queens
Middle name: J

Source-specific fields

Base Salary: $57,992
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

Monica Rodriguez works as a Customer Information Representative MA L 1549 for Administrative Trials and Hearings based in Queens. Their tenure dates to 2017, about 8 years. Monica earned $56,201 in 2025.

Kristine Lopez

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$52,645

Base pay: $52,637
Overtime: $0
Other pay: $8
Benefits: $0
Total compensation: $52,645
Hire date: 2017-03-06
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $76,399
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,295

Kristine Lopez holds the role of Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Queens. Hired in 2017, they have about 8 years of service. In 2025, their total compensation was $52,645.

Rashaan Willerforde

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$52,427

Base pay: $50,683
Overtime: $0
Other pay: $1,744
Benefits: $0
Total compensation: $52,427
Hire date: 2016-02-08
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $64,338
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,785

Rashaan Willerforde works as a Customer Information Representative MA L 1549 for Administrative Trials and Hearings based in Manhattan. They have served since 2016 (about 9 years). Rashaan earned $52,427 in 2025.

Alesia Blakeney

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$45,461

Base pay: $45,436
Overtime: $0
Other pay: $25
Benefits: $0
Total compensation: $45,461
Hire date: 2020-02-10
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

Alesia Blakeney holds the role of Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Manhattan. They have served since 2020 (about 5 years). In 2025, their total compensation was $45,461.

Allison Lin

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$44,121

Base pay: $44,112
Overtime: $0
Other pay: $8
Benefits: $0
Total compensation: $44,121
Hire date: 2018-10-22
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $45,519
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

Allison Lin works as a Customer Information Representative MA L 1549 for Administrative Trials and Hearings based in Queens. Their tenure dates to 2018, about 7 years. Allison earned $44,121 in 2025.

Jennifer Murphy

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$43,566

Base pay: $43,566
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,566
Hire date: 2019-10-28
Pay basis: Annual
Work city: Brooklyn
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

At Administrative Trials and Hearings, Jennifer Murphy serves as a Customer Information Representative MA L 1549 based in Brooklyn. Their tenure dates to 2019, about 6 years. Their 2025 pay totaled $43,566.

Alixan Ducreay

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$42,133

Base pay: $42,133
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $42,133
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $43,477
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 1,820

At Administrative Trials and Hearings, Alixan Ducreay serves as a Customer Information Representative MA L 1549 based in Manhattan. They have served since 2023 (about 2 years). Their 2025 pay totaled $42,133.

Mikesha Gray

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$15,400

Base pay: $15,400
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $15,400
Hire date: 2025-03-17
Pay basis: Annual
Work city: Brooklyn
Middle name: A

Source-specific fields

Base Salary: $64,338
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 455

At Administrative Trials and Hearings, Mikesha Gray serves as a Customer Information Representative MA L 1549 based in Brooklyn. Their tenure dates to 2025, under a year. Their 2025 pay totaled $15,400.

Tisha Cook

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$14,509

Base pay: $14,509
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $14,509
Hire date: 2025-03-17
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $59,661
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 455

Tisha Cook is a Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Manhattan. Hired in 2025, they have under a year of service. 2025 total compensation came to $14,509.

Jeanette Olivares

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$14,509

Base pay: $14,509
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $14,509
Hire date: 2025-03-17
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $59,661
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 455

Jeanette Olivares holds the role of Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Queens. They have served since 2025 (under a year). In 2025, their total compensation was $14,509.

Wydeeah Washington

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$13,401

Base pay: $13,401
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $13,401
Hire date: 2025-03-24
Pay basis: Annual
Work city: Richmond
Middle name: N

Source-specific fields

Base Salary: $59,661
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 420

Wydeeah Washington holds the role of Customer Information Representative MA L 1549 at Administrative Trials and Hearings based in Richmond. They have served since 2025 (under a year). In 2025, their total compensation was $13,401.

Sandra Sterling

Customer Information Representative MA L 1549/Administrative Trials and Hearings

2025 total comp

$6,086

Base pay: $6,086
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $6,086
Hire date: 2025-05-12
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $64,338
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 820
Regular Hours: 175

At Administrative Trials and Hearings, Sandra Sterling serves as a Customer Information Representative MA L 1549 based in Manhattan. Their tenure dates to 2025, under a year. Their 2025 pay totaled $6,086.