Median total compensation for the Customer Information Representative MA L 1549 role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Fire Department

Administrative Community Relations Specialist 12
Administrative Fire Protection Inspector 16
Administrative Manager-Non-Mgrl 64
Administrative Staff Analyst 60
Agency Attorney 22
Assistant Chief of Department 12
Associate Fire Protection Inspector 245
Associate Inspector 21
Associate Investigator 16
Associate Project Manager 19
Associate Staff Analyst 11
Auto Mechanic 154
Automotive Service Worker 18
Battalion Chief 390
Captain 673
Carpenter 13
Case - Management Nurse 40
Certified IT Administrator 10
City Laborer 10
City Medical Specialist 30
City Research Scientist 17
Clerical Associate Most Mayoral Ag 63
Communication Electrician 48
Community Associate 18
Community Coordinator 30
Computer Associate 31
Computer Specialist 48
Computer Systems Manager 28
Deputy Assistant Chief of Department 10
Deputy Chief 86
Electrician 13
Emergency Medical Specialist Trainee 271
Emergency Medical Specialist-Emt 2,944
Emergency Medical Specialist-Paramedic 1,014
Executive Agency Counsel 16
Fire Alarm Dispatcher 177
Fire Cadet 15
Fire Marshal 140
Fire Medical Officer 29
Fire Protection Inspector 159
Firefighter 9,015
Investigator 17
Lieutenant 1,486
Marine Engineer 22
Motor Vehicle Operator 17
Pilot 13
Plumber 15
Principal Administrative Associate - Non Supervisor 120
Procurement Analyst 11
Public Records Aide 11
Radio Repair Mechanic 35
Staff Analyst 15
Supervising Communication Electrician 9
Supervising Emergency Medical Service Specialist 847
Supervising Emergency Medical Service Specialist-Dpty Chiefs 60
Supervising Fire Alarm Dispatcher 41
Supervising Fire Marshal 39
Supervisor of Mechanics 37
Supervisor of Stock Workers 17
Wiper 19

Record list

Employees with this title

Page 1

Melissa Cheng

Customer Information Representative MA L 1549/Fire Department

2025 total comp

$132,884

Base pay: $116,590
Overtime: $14,208
Other pay: $2,086
Benefits: $0
Total compensation: $132,884
Hire date: 2015-04-27
Pay basis: Annual
Work city: Brooklyn
Middle name: R

Source-specific fields

Base Salary: $120,307
Leave Status as of June 30: Active
Overtime Hours: 206
Payroll Number: 57
Regular Hours: 1,820

Melissa Cheng is a Customer Information Representative MA L 1549 at Fire Department based in Brooklyn. Hired in 2015, they have about 10 years of service. 2025 total compensation came to $132,884.

Ioannis Theotokas

Customer Information Representative MA L 1549/Fire Department

2025 total comp

$82,309

Base pay: $81,883
Overtime: $68
Other pay: $358
Benefits: $0
Total compensation: $82,309
Hire date: 2018-11-13
Pay basis: Annual
Work city: Brooklyn

Source-specific fields

Base Salary: $84,494
Leave Status as of June 30: Active
Overtime Hours: 1.5
Payroll Number: 57
Regular Hours: 1,820

Ioannis Theotokas is a Customer Information Representative MA L 1549 at Fire Department based in Brooklyn. Their tenure dates to 2018, about 7 years. 2025 total compensation came to $82,309.

Nathan Glasgow

Customer Information Representative MA L 1549/Fire Department

2025 total comp

$72,811

Base pay: $66,261
Overtime: $0
Other pay: $6,550
Benefits: $0
Total compensation: $72,811
Hire date: 2016-10-11
Pay basis: Annual
Work city: Brooklyn
Middle name: C

Source-specific fields

Base Salary: $84,494
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 57
Regular Hours: 1,610

Nathan Glasgow holds the role of Customer Information Representative MA L 1549 at Fire Department based in Brooklyn. They have served since 2016 (about 9 years). In 2025, their total compensation was $72,811.

Lilan Mai

Customer Information Representative MA L 1549/Fire Department

2025 total comp

$56,146

Base pay: $52,679
Overtime: $2,724
Other pay: $743
Benefits: $0
Total compensation: $56,146
Hire date: 2023-05-15
Pay basis: Annual
Work city: Brooklyn

Source-specific fields

Base Salary: $62,313
Leave Status as of June 30: On leave
Overtime Hours: 53.25
Payroll Number: 57
Regular Hours: 1,540

Lilan Mai is a Customer Information Representative MA L 1549 at Fire Department based in Brooklyn. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $56,146.