New York City / Consumer and Worker Protection / Customer Information Representative MA L 1549

Job-title file

Customer Information Representative MA L 1549

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

7 employees hold this title in Consumer and Worker Protection. Median total compensation for the role is $62,349, above the department median of $62,221.

Employees: 7
Total payroll: $454K
Role median: $62,349
Agency median: $62,221
Comparison: Above

Compare departments

This role across New York City

Customer Information Representative MA L 1549 is held in 21 New York City departments. In Consumer and Worker Protection, the median of $62,349 ranks #15 of 21.

Highest-paying departments for this role

Off of Payroll Administration

$109,582 · 5

Law Department

$87,921 · 10

District Attorney Qns County

$83,016 · 1

Fire Department

$77,560 · 4

Housing Preservation & Development

$74,896 · 19

Department of Transportation

$73,839 · 12

Teachers Retirement System

$72,116 · 16

Department of Health/Mental Hygiene

$71,304 · 33

Office of Labor Relations

$70,515 · 2

Department of City Planning

$68,357 · 1

Department of Investigation

$66,280 · 1

Department of Education Administrative

$65,967 · 249

Median total compensation for the Customer Information Representative MA L 1549 role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Consumer and Worker Protection

Record list

Employees with this title

Page 1

Karina Cardona

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$96,511

Base pay: $94,757
Overtime: $0
Other pay: $1,754
Benefits: $0
Total compensation: $96,511
Hire date: 2011-08-18
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $97,778
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 866
Regular Hours: 1,820

Karina Cardona is a Customer Information Representative MA L 1549 at Consumer and Worker Protection based in Manhattan. Their tenure dates to 2011, about 14 years. 2025 total compensation came to $96,511.

Vlada Kishko

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$70,553

Base pay: $70,553
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $70,553
Hire date: 2019-07-22
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $73,002
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 866
Regular Hours: 1,820

Vlada Kishko holds the role of Customer Information Representative MA L 1549 at Consumer and Worker Protection based in Manhattan. Their tenure dates to 2019, about 6 years. In 2025, their total compensation was $70,553.

Shirley Foster

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$62,639

Base pay: $57,887
Overtime: $2,008
Other pay: $2,744
Benefits: $0
Total compensation: $62,639
Hire date: 2009-09-16
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $59,757
Leave Status as of June 30: Active
Overtime Hours: 47
Payroll Number: 866
Regular Hours: 1,820

Shirley Foster is a Customer Information Representative MA L 1549 at Consumer and Worker Protection based in Manhattan. They have served since 2009 (about 16 years). 2025 total compensation came to $62,639.

Rachel Lopilato

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$62,349

Base pay: $61,681
Overtime: $0
Other pay: $668
Benefits: $0
Total compensation: $62,349
Hire date: 2014-06-09
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $63,647
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 866
Regular Hours: 1,820

Rachel Lopilato holds the role of Customer Information Representative MA L 1549 at Consumer and Worker Protection based in Manhattan. Their tenure dates to 2014, about 11 years. In 2025, their total compensation was $62,349.

Nirmala Deonarain

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$59,465

Base pay: $55,455
Overtime: $2,233
Other pay: $1,776
Benefits: $0
Total compensation: $59,465
Hire date: 2011-05-16
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $57,223
Leave Status as of June 30: Active
Overtime Hours: 53.5
Payroll Number: 866
Regular Hours: 1,820

At Consumer and Worker Protection, Nirmala Deonarain serves as a Customer Information Representative MA L 1549 based in Manhattan. Their tenure dates to 2011, about 14 years. Their 2025 pay totaled $59,465.

Sharon Douglas

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$56,687

Base pay: $54,610
Overtime: $839
Other pay: $1,239
Benefits: $0
Total compensation: $56,687
Hire date: 2014-08-18
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $56,351
Leave Status as of June 30: Active
Overtime Hours: 24.5
Payroll Number: 866
Regular Hours: 1,820

Sharon Douglas is a Customer Information Representative MA L 1549 at Consumer and Worker Protection based in Manhattan. They have served since 2014 (about 11 years). 2025 total compensation came to $56,687.

Kathy Neverson

Customer Information Representative MA L 1549/Consumer and Worker Protection

2025 total comp

$45,756

Base pay: $45,756
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,756
Hire date: 2022-11-27
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $47,215
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 866
Regular Hours: 1,820

Kathy Neverson is a Customer Information Representative MA L 1549 at Consumer and Worker Protection based in Manhattan. Hired in 2022, they have about 3 years of service. 2025 total compensation came to $45,756.