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City of Philadelphia / Public Works Department Water / Water Customer Care Trainee

Job-title file

Water Customer Care Trainee

Carry out the duties of this position in support of the agency's public mission.

10 employees hold this title in Public Works Department Water. Median total compensation for the role is $12,617, below the department median of $20,746.

Employees
10
Total payroll
$124K
Role median
$12,617
Agency median
$20,746
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$5,348$15,001+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Same department

Other job titles in Public Works Department Water

Record list

Employees with this title

Page 1

Nicole Draper

Water Customer Care Trainee/Public Works Department Water

2020 total comp
$15,222
Base pay
$14,747
Overtime
$0
Other pay
$475
Benefits
$0
Total compensation
$15,222
Employment type
Salaried

Source-specific fields

Base Salary
$38,170
Employee Category
Civil Service
Job Code
6J09
Public Id
27440
Total Pay
$15,222

Nicole Draper is a Water Customer Care Trainee at Public Works Department Water. They work salaried. 2020 total compensation came to $15,222.

Rosalind Dirckston

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$13,995
Base pay
$13,280
Overtime
$308
Other pay
$407
Benefits
$0
Total compensation
$13,995
Employment type
Salaried

Source-specific fields

Base Salary
$49,092
Employee Category
Civil Service
Job Code
6J09
Public Id
11791
Total Pay
$13,995

Rosalind Dirckston holds the role of Water Customer Care Trainee at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $13,995.

Raquel Jennings

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$13,765
Base pay
$12,276
Overtime
$1,255
Other pay
$234
Benefits
$0
Total compensation
$13,765
Employment type
Salaried

Source-specific fields

Base Salary
$45,108
Employee Category
Civil Service
Job Code
6J09
Public Id
5341
Total Pay
$13,765

At Public Works Department Water, Raquel Jennings serves as a Water Customer Care Trainee. They work salaried. Their 2026 pay totaled $13,765.

Susan Hankinson

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$13,500
Base pay
$12,790
Overtime
$697
Other pay
$13
Benefits
$0
Total compensation
$13,500
Employment type
Salaried

Source-specific fields

Base Salary
$46,426
Employee Category
Civil Service
Job Code
6J09
Public Id
46157
Total Pay
$13,500

Susan Hankinson is a Water Customer Care Trainee at Public Works Department Water. They work salaried. 2026 total compensation came to $13,500.

Humean Spencer

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$12,740
Base pay
$12,216
Overtime
$515
Other pay
$9
Benefits
$0
Total compensation
$12,740
Employment type
Salaried

Source-specific fields

Base Salary
$45,108
Employee Category
Civil Service
Job Code
6J09
Public Id
53914
Total Pay
$12,740

Humean Spencer holds the role of Water Customer Care Trainee at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $12,740.

David Cherry

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$12,493
Base pay
$12,216
Overtime
$277
Other pay
$0
Benefits
$0
Total compensation
$12,493
Employment type
Salaried

Source-specific fields

Base Salary
$45,108
Employee Category
Civil Service
Job Code
6J09
Public Id
54852
Total Pay
$12,493

David Cherry works as a Water Customer Care Trainee for Public Works Department Water. Their status is salaried. David earned $12,493 in 2026.

Gerald Parnell

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$12,389
Base pay
$12,251
Overtime
$138
Other pay
$0
Benefits
$0
Total compensation
$12,389
Employment type
Salaried

Source-specific fields

Base Salary
$45,108
Employee Category
Civil Service
Job Code
6J09
Public Id
53826
Total Pay
$12,389

Gerald Parnell is a Water Customer Care Trainee at Public Works Department Water. They work salaried. 2026 total compensation came to $12,389.

Cynthia Hillyard

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$12,276
Base pay
$12,000
Overtime
$277
Other pay
$0
Benefits
$0
Total compensation
$12,276
Employment type
Salaried

Source-specific fields

Base Salary
$45,108
Employee Category
Civil Service
Job Code
6J09
Public Id
20823
Total Pay
$12,276

Cynthia Hillyard works as a Water Customer Care Trainee for Public Works Department Water. Their status is salaried. Cynthia earned $12,276 in 2026.

Leah Duren

Water Customer Care Trainee/Public Works Department Water

2026 total comp
$12,237
Base pay
$12,237
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$12,237
Employment type
Salaried

Source-specific fields

Base Salary
$45,108
Employee Category
Civil Service
Job Code
6J09
Public Id
54472
Total Pay
$12,237

Leah Duren works as a Water Customer Care Trainee for Public Works Department Water. Their status is salaried. Leah earned $12,237 in 2026.

King Alvarez

Water Customer Care Trainee/Public Works Department Water

2023 total comp
$5,348
Base pay
$5,348
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$5,348
Employment type
Salaried

Source-specific fields

Base Salary
$41,709
Employee Category
Civil Service
Job Code
6J09
Public Id
45792
Total Pay
$5,348

King Alvarez works as a Water Customer Care Trainee for Public Works Department Water. Their status is salaried. King earned $5,348 in 2023.