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City of Philadelphia / Public Works Department Water / Water Customer Service Manager

Job-title file

Water Customer Service Manager

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

6 employees hold this title in Public Works Department Water. Median total compensation for the role is $40,237, above the department median of $20,746.

Employees
6
Total payroll
$279.4K
Role median
$40,237
Agency median
$20,746
Comparison
Above

Same department

Other job titles in Public Works Department Water

Record list

Employees with this title

Page 1

Ralph Allen

Water Customer Service Manager/Public Works Department Water

2021 total comp
$86,529
Base pay
$75,070
Overtime
$900
Other pay
$10,559
Benefits
$0
Total compensation
$86,529
Employment type
Salaried

Source-specific fields

Base Salary
$80,291
Employee Category
Civil Service
Job Code
7B09
Public Id
27195
Total Pay
$86,529

Ralph Allen works as a Water Customer Service Manager for Public Works Department Water. Their status is salaried. Ralph earned $86,529 in 2021.

Ramona Washington

Water Customer Service Manager/Public Works Department Water

2026 total comp
$48,396
Base pay
$26,039
Overtime
$15,996
Other pay
$6,361
Benefits
$0
Total compensation
$48,396
Employment type
Salaried

Source-specific fields

Base Salary
$92,121
Employee Category
Civil Service
Job Code
7B09
Public Id
36589
Total Pay
$48,396

Ramona Washington holds the role of Water Customer Service Manager at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $48,396.

Derrick Segers

Water Customer Service Manager/Public Works Department Water

2026 total comp
$41,884
Base pay
$26,754
Overtime
$14,302
Other pay
$827
Benefits
$0
Total compensation
$41,884
Employment type
Salaried

Source-specific fields

Base Salary
$92,121
Employee Category
Civil Service
Job Code
7B09
Public Id
25964
Total Pay
$41,884

Derrick Segers is a Water Customer Service Manager at Public Works Department Water. They work salaried. 2026 total compensation came to $41,884.

Anthony Brown

Water Customer Service Manager/Public Works Department Water

2026 total comp
$38,590
Base pay
$25,954
Overtime
$10,165
Other pay
$2,470
Benefits
$0
Total compensation
$38,590
Employment type
Salaried

Source-specific fields

Base Salary
$92,121
Employee Category
Civil Service
Job Code
7B09
Public Id
33410
Total Pay
$38,590

Anthony Brown holds the role of Water Customer Service Manager at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $38,590.

Geraldo Rivera

Water Customer Service Manager/Public Works Department Water

2026 total comp
$33,879
Base pay
$25,860
Overtime
$3,706
Other pay
$4,312
Benefits
$0
Total compensation
$33,879
Employment type
Salaried

Source-specific fields

Base Salary
$92,121
Employee Category
Civil Service
Job Code
7B09
Public Id
2897
Total Pay
$33,879

Geraldo Rivera works as a Water Customer Service Manager for Public Works Department Water. Their status is salaried. Geraldo earned $33,879 in 2026.

Kinya Kirby

Water Customer Service Manager/Public Works Department Water

2026 total comp
$30,129
Base pay
$25,844
Overtime
$3,759
Other pay
$526
Benefits
$0
Total compensation
$30,129
Employment type
Salaried

Source-specific fields

Base Salary
$92,121
Employee Category
Civil Service
Job Code
7B09
Public Id
11865
Total Pay
$30,129

Kinya Kirby holds the role of Water Customer Service Manager at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $30,129.