Customer Service Agent

Carry out the duties of this position in support of the agency's public mission.

86 employees hold this title in City Administrator. Median total compensation for the role is $151,849, above the department median of $151,053.

Employees: 86
Total payroll: $11.4M
Role median: $151,849
Agency median: $151,053
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$465$169,594+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 86 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Lisa Chin

Customer Service Agent/City Administrator

2025 total comp

$110,123

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $75,923
Overtime: $985
Other pay: $2,385
Benefits: $30,830
Total compensation: $110,123
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.72

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $14,261
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $5,272

At City Administrator, Lisa Chin serves as a Customer Service Agent within Pub Relations & Specialist Assts. They work permanent civil service, 0.72 FTE. Their 2025 pay totaled $110,123. Union affiliation: SEIU, Local 1021, Misc.

Laurie Nebelung

Customer Service Agent/City Administrator

2025 total comp

$106,437

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $72,570
Overtime: $1,251
Other pay: $2,068
Benefits: $30,548
Total compensation: $106,437
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.69

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $13,658
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $5,918

At City Administrator, Laurie Nebelung serves as a Customer Service Agent within Pub Relations & Specialist Assts. They work permanent civil service, 0.69 FTE. Their 2025 pay totaled $106,437. They are represented by SEIU, Local 1021, Misc.