Customer Service Agent

Carry out the duties of this position in support of the agency's public mission.

86 employees hold this title in City Administrator. Median total compensation for the role is $151,849, above the department median of $151,053.

Employees: 86
Total payroll: $11.4M
Role median: $151,849
Agency median: $151,053
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$465$169,594+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 86 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

William Luc

Customer Service Agent/City Administrator

2025 total comp

$24,546

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $22,205
Overtime: $0
Other pay: $650
Benefits: $1,691
Total compensation: $24,546
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.24

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $1,691
Total Salary: $22,855

William Luc is a Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. They work temporary exempt, 0.24 FTE. 2025 total compensation came to $24,546. They are represented by SEIU, Local 1021, Misc.

Hangy Duarte

Customer Service Agent/City Administrator

2025 total comp

$24,313

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $21,192
Overtime: $0
Other pay: $1,425
Benefits: $1,696
Total compensation: $24,313
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.23

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $1,696
Total Salary: $22,617

At City Administrator, Hangy Duarte serves as a Customer Service Agent within Pub Relations & Specialist Assts. They work temporary exempt, 0.23 FTE. Their 2025 pay totaled $24,313. Union affiliation: SEIU, Local 1021, Misc.

Gerrard Phillips

Customer Service Agent/City Administrator

2025 total comp

$23,335

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $21,466
Overtime: $0
Other pay: $242
Benefits: $1,627
Total compensation: $23,335
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.23

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $1,627
Total Salary: $21,707

Gerrard Phillips is a Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. They work temporary exempt, 0.23 FTE. 2025 total compensation came to $23,335. Union affiliation: SEIU, Local 1021, Misc.