Customer Service Agent

Carry out the duties of this position in support of the agency's public mission.

86 employees hold this title in City Administrator. Median total compensation for the role is $151,849, above the department median of $151,053.

Employees: 86
Total payroll: $11.4M
Role median: $151,849
Agency median: $151,053
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$465$169,594+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 86 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Sophia Leng

Customer Service Agent/City Administrator

2024 total comp

$62,205

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $35,683
Overtime: $2,302
Other pay: $4,910
Benefits: $19,310
Total compensation: $62,205
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.36

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $10,169
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $3,446

Sophia Leng works as a Customer Service Agent for City Administrator within Pub Relations & Specialist Assts. Their status is permanent civil service, 0.36 FTE. Sophia earned $62,205 in 2024. Their bargaining unit is SEIU, Local 1021, Misc.