Customer Service Representative

Across all employers in the Seattle-Tacoma-Bellevue, WA area, the median wage for Customer Service Representatives — about 25,840 people — is $53,550. Seattle Department of Transportation pays a median base salary of $77,938 for this role, 46% above that figure — above the 90th percentile of local pay for the occupation.

Median total compensation for this role at Seattle Department of Transportation is $77,938, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Customer Service Representative is held in 8 City of Seattle departments. In Seattle Department of Transportation, the median of $77,938 ranks #1 of 8.

This role is reported in 8 jurisdictions. In City of Seattle, the median of $72,426 ranks #1 of 8. See Customer Service Representative across all of City of Seattle →