Arkansas / Dfa - Revenue Services Division / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

598 employees hold this title in Dfa - Revenue Services Division. Median total compensation for the role is $39,171, below the department median of $43,088.

Employees: 598
Total payroll: $23.4M
Role median: $39,171
Agency median: $43,088
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$19,441$41,563+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 598 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Arkansas

Customer Service Specialist is held in 3 Arkansas departments. In Dfa - Revenue Services Division, the median of $39,171 ranks #1 of 3.

Highest-paying departments for this role

Dfa - Division of Racing

$39,171 · 16

Dfa - Office of Child Support Enf

$39,171 · 174

Median total compensation for the Customer Service Specialist role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond Arkansas

This role is reported in 8 jurisdictions. In Arkansas, the median of $39,171 ranks #4 of 8. See Customer Service Specialist across all of Arkansas →

Highest-paying jurisdictions for this role

City of Los Angeles

$113,689 · 36

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Gerry Ray

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$32,849

Sub-department: State Government Services
Base pay: $32,849
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $32,849
Hire date: 01-08-2023
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108513

Gerry Ray holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 01-08-2023. In 2026, their total compensation was $32,849. Their pay grade is Sgs03.

Wendy Peacock

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$32,849

Sub-department: State Government Services
Base pay: $32,849
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $32,849
Hire date: 02-20-2024
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108252

Wendy Peacock works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 02-20-2024. Wendy earned $32,849 in 2026. Their pay grade is Sgs03.

Carla Mason

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$32,849

Sub-department: State Government Services
Base pay: $32,849
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $32,849
Hire date: 01-07-2024
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22110605

Carla Mason holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 01-07-2024. In 2026, their total compensation was $32,849. Their pay grade is Sgs03.