Arkansas / Dfa - Revenue Services Division / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

598 employees hold this title in Dfa - Revenue Services Division. Median total compensation for the role is $39,171, below the department median of $43,088.

Employees: 598
Total payroll: $23.4M
Role median: $39,171
Agency median: $43,088
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$19,441$41,563+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 598 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Arkansas

Customer Service Specialist is held in 3 Arkansas departments. In Dfa - Revenue Services Division, the median of $39,171 ranks #1 of 3.

Highest-paying departments for this role

Dfa - Division of Racing

$39,171 · 16

Dfa - Office of Child Support Enf

$39,171 · 174

Median total compensation for the Customer Service Specialist role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond Arkansas

This role is reported in 8 jurisdictions. In Arkansas, the median of $39,171 ranks #4 of 8. See Customer Service Specialist across all of Arkansas →

Highest-paying jurisdictions for this role

City of Los Angeles

$113,689 · 36

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Felicia Watkins

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$51,556

Sub-department: State Government Services
Base pay: $51,556
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,556
Hire date: 03-18-2002
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108284

Felicia Watkins is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 03-18-2002. 2026 total compensation came to $51,556. They are classified at grade Sgs03.

Cynthia Cotton

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$48,881

Sub-department: State Government Services
Base pay: $48,881
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $48,881
Hire date: 02-12-1996
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22133952

Cynthia Cotton is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 02-12-1996. 2026 total compensation came to $48,881. They are classified at grade Sgs03.

Chiquita Cephas

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$48,659

Sub-department: State Government Services
Base pay: $48,659
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $48,659
Hire date: 07-06-2014
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108098

Chiquita Cephas works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 07-06-2014. Chiquita earned $48,659 in 2026. Their pay grade is Sgs03.

Angelia Cunningham

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$46,923

Sub-department: State Government Services
Base pay: $46,923
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,923
Hire date: 11-29-2020
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22107920

At Dfa - Revenue Services Division, Angelia Cunningham serves as a Customer Service Specialist within State Government Services. Records show a hire date of 11-29-2020. Their 2026 pay totaled $46,923. They are classified at grade Sgs03.

Janean Stitt

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$46,923

Sub-department: State Government Services
Base pay: $46,923
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,923
Hire date: 11-08-2015
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108461

Janean Stitt holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 11-08-2015. In 2026, their total compensation was $46,923. Their pay grade is Sgs03.

Melody Arrieta

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$44,663

Sub-department: State Government Services
Base pay: $44,663
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,663
Hire date: 01-14-2022
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108323

Melody Arrieta is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 01-14-2022. 2026 total compensation came to $44,663. They are classified at grade Sgs03.

Martha Perez-Aldaco

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$43,580

Sub-department: State Government Services
Base pay: $43,580
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,580
Hire date: 12-06-2015
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22107940

Martha Perez-Aldaco works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 12-06-2015. Martha earned $43,580 in 2026. Their pay grade is Sgs03.

Regina Kendrick

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$43,514

Sub-department: State Government Services
Base pay: $43,514
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,514
Hire date: 02-15-2004
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22180335

Regina Kendrick works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 02-15-2004. Regina earned $43,514 in 2026. Their pay grade is Sgs03.

Teresa Hays

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$43,312

Sub-department: State Government Services
Base pay: $43,312
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,312
Hire date: 01-11-2001
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108860

At Dfa - Revenue Services Division, Teresa Hays serves as a Customer Service Specialist within State Government Services. Records show a hire date of 01-11-2001. Their 2026 pay totaled $43,312. They are classified at grade Sgs03.

Vilma Asencio

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$42,994

Sub-department: State Government Services
Base pay: $42,994
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $42,994
Hire date: 11-04-2018
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108078

At Dfa - Revenue Services Division, Vilma Asencio serves as a Customer Service Specialist within State Government Services. Records show a hire date of 11-04-2018. Their 2026 pay totaled $42,994. They are classified at grade Sgs03.

Earlene Collins

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$42,269

Sub-department: State Government Services
Base pay: $42,269
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $42,269
Hire date: 06-01-1995
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22110099

Earlene Collins is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 06-01-1995. 2026 total compensation came to $42,269. They are classified at grade Sgs03.

Linda Coger

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,988

Sub-department: State Government Services
Base pay: $41,988
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,988
Hire date: 02-15-2015
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22111194

At Dfa - Revenue Services Division, Linda Coger serves as a Customer Service Specialist within State Government Services. Records show a hire date of 02-15-2015. Their 2026 pay totaled $41,988. They are classified at grade Sgs03.

Lanessa Bell

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,536

Sub-department: State Government Services
Base pay: $41,536
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,536
Hire date: 05-20-2007
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108061

At Dfa - Revenue Services Division, Lanessa Bell serves as a Customer Service Specialist within State Government Services. Records show a hire date of 05-20-2007. Their 2026 pay totaled $41,536. They are classified at grade Sgs03.

Karen Lawson

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 03-28-2005
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108433

At Dfa - Revenue Services Division, Karen Lawson serves as a Customer Service Specialist within State Government Services. Records show a hire date of 03-28-2005. Their 2026 pay totaled $41,249. They are classified at grade Sgs03.

Velda Neal

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 07-08-2001
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108495

Velda Neal is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 07-08-2001. 2026 total compensation came to $41,249. They are classified at grade Sgs03.

Katrina Martin

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 02-01-2004
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108847

At Dfa - Revenue Services Division, Katrina Martin serves as a Customer Service Specialist within State Government Services. Records show a hire date of 02-01-2004. Their 2026 pay totaled $41,249. They are classified at grade Sgs03.

Cynthia Harvey

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 06-08-2001
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108991

At Dfa - Revenue Services Division, Cynthia Harvey serves as a Customer Service Specialist within State Government Services. Records show a hire date of 06-08-2001. Their 2026 pay totaled $41,249. They are classified at grade Sgs03.

Zillah Redix

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 09-13-2004
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22107852

Zillah Redix works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 09-13-2004. Zillah earned $41,249 in 2026. Their pay grade is Sgs03.

Robin Weatherford

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 05-13-2002
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108170

At Dfa - Revenue Services Division, Robin Weatherford serves as a Customer Service Specialist within State Government Services. Records show a hire date of 05-13-2002. Their 2026 pay totaled $41,249. They are classified at grade Sgs03.

Kathleen Costa

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 11-09-2003
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108462

At Dfa - Revenue Services Division, Kathleen Costa serves as a Customer Service Specialist within State Government Services. Records show a hire date of 11-09-2003. Their 2026 pay totaled $41,249. They are classified at grade Sgs03.

Cheryl Jones

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 10-15-1995
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108726

Cheryl Jones is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 10-15-1995. 2026 total compensation came to $41,249. They are classified at grade Sgs03.

Katrina Green

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,249

Sub-department: State Government Services
Base pay: $41,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,249
Hire date: 01-10-2000
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22109158

Katrina Green holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 01-10-2000. In 2026, their total compensation was $41,249. Their pay grade is Sgs03.

Anthony Freeman

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,137

Sub-department: State Government Services
Base pay: $41,137
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,137
Hire date: 02-03-2013
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22110792

Anthony Freeman works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 02-03-2013. Anthony earned $41,137 in 2026. Their pay grade is Sgs03.

Kristen Hodges

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$41,137

Sub-department: State Government Services
Base pay: $41,137
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,137
Hire date: 02-15-2015
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108944

At Dfa - Revenue Services Division, Kristen Hodges serves as a Customer Service Specialist within State Government Services. Records show a hire date of 02-15-2015. Their 2026 pay totaled $41,137. They are classified at grade Sgs03.