Arkansas / Dfa - Revenue Services Division / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

598 employees hold this title in Dfa - Revenue Services Division. Median total compensation for the role is $39,171, below the department median of $43,088.

Employees: 598
Total payroll: $23.4M
Role median: $39,171
Agency median: $43,088
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$19,441$41,563+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 598 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Arkansas

Customer Service Specialist is held in 3 Arkansas departments. In Dfa - Revenue Services Division, the median of $39,171 ranks #1 of 3.

Highest-paying departments for this role

Dfa - Division of Racing

$39,171 · 16

Dfa - Office of Child Support Enf

$39,171 · 174

Median total compensation for the Customer Service Specialist role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond Arkansas

This role is reported in 8 jurisdictions. In Arkansas, the median of $39,171 ranks #4 of 8. See Customer Service Specialist across all of Arkansas →

Highest-paying jurisdictions for this role

City of Los Angeles

$113,689 · 36

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 14

Randall Durham

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$39,171

Sub-department: State Government Services
Base pay: $39,171
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,171
Hire date: 03-21-2021
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22111124

Randall Durham works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 03-21-2021. Randall earned $39,171 in 2026. Their pay grade is Sgs03.

Joy Lawrence

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$39,171

Sub-department: State Government Services
Base pay: $39,171
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,171
Hire date: 01-16-2024
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22108134

Joy Lawrence is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 01-16-2024. 2026 total compensation came to $39,171. They are classified at grade Sgs03.

Ciara Dismuke

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$39,171

Sub-department: State Government Services
Base pay: $39,171
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,171
Hire date: 10-15-2023
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22109647

Ciara Dismuke works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 10-15-2023. Ciara earned $39,171 in 2026. Their pay grade is Sgs03.

Derrick Norris

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$39,171

Sub-department: State Government Services
Base pay: $39,171
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,171
Hire date: 04-12-2026
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22107850

Derrick Norris works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 04-12-2026. Derrick earned $39,171 in 2026. Their pay grade is Sgs03.

Elizabeth Cox

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp

$39,171

Sub-department: State Government Services
Base pay: $39,171
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,171
Hire date: 04-18-2021
Pay grade: Sgs03
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PRP02P
Pay Scale Type: Classified
Position Number: 22150755

At Dfa - Revenue Services Division, Elizabeth Cox serves as a Customer Service Specialist within State Government Services. Records show a hire date of 04-18-2021. Their 2026 pay totaled $39,171. They are classified at grade Sgs03.