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Arkansas / Dfa - Revenue Services Division / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

598 employees hold this title in Dfa - Revenue Services Division. Median total compensation for the role is $39,171, below the department median of $43,088.

Employees
598
Total payroll
$23.4M
Role median
$39,171
Agency median
$43,088
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$19,441$41,563+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 598 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Arkansas

Customer Service Specialist is held in 3 Arkansas departments. In Dfa - Revenue Services Division, the median of $39,171 ranks #1 of 3.

Highest-paying departments for this role

Median total compensation for the Customer Service Specialist role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond Arkansas

This role is reported in 8 jurisdictions. In Arkansas, the median of $39,171 ranks #4 of 8. See Customer Service Specialist across all of Arkansas

Highest-paying jurisdictions for this role

City of Los Angeles
$113,689 · 36
Florida
$37,050 · 18
Georgia
$32,598 · 8
Rhode Island
$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Hollie Maddox

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
05-03-1999
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108501

Hollie Maddox is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 05-03-1999. 2026 total compensation came to $40,448. They are classified at grade Sgs03.

Alberta Williams

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
10-17-1994
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108396

Alberta Williams works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 10-17-1994. Alberta earned $40,448 in 2026. Their pay grade is Sgs03.

Cheryl Petz

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
06-13-1992
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108459

Cheryl Petz holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 06-13-1992. In 2026, their total compensation was $40,448. Their pay grade is Sgs03.

Brenda Williams

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
01-07-2002
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108244

At Dfa - Revenue Services Division, Brenda Williams serves as a Customer Service Specialist within State Government Services. Records show a hire date of 01-07-2002. Their 2026 pay totaled $40,448. They are classified at grade Sgs03.

Vickie Wainwright

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
06-24-2002
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22111651

At Dfa - Revenue Services Division, Vickie Wainwright serves as a Customer Service Specialist within State Government Services. Records show a hire date of 06-24-2002. Their 2026 pay totaled $40,448. They are classified at grade Sgs03.

Amy Lett

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
05-16-1988
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108296

Amy Lett works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 05-16-1988. Amy earned $40,448 in 2026. Their pay grade is Sgs03.

Levaughn Doyne

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
10-09-1995
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22107911

At Dfa - Revenue Services Division, Levaughn Doyne serves as a Customer Service Specialist within State Government Services. Records show a hire date of 10-09-1995. Their 2026 pay totaled $40,448. They are classified at grade Sgs03.

Timothy Hicks

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
08-14-2005
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22109457

Timothy Hicks is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 08-14-2005. 2026 total compensation came to $40,448. They are classified at grade Sgs03.

Joyce Dyer

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,448
Sub-department
State Government Services
Base pay
$40,448
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,448
Hire date
11-07-1994
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108803

Joyce Dyer holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 11-07-1994. In 2026, their total compensation was $40,448. Their pay grade is Sgs03.

Markeetta Winfrey

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,368
Sub-department
State Government Services
Base pay
$40,368
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,368
Hire date
07-06-2014
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108504

Markeetta Winfrey holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 07-06-2014. In 2026, their total compensation was $40,368. Their pay grade is Sgs03.

Latoya Allen

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,349
Sub-department
State Government Services
Base pay
$40,349
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,349
Hire date
06-29-2008
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22109189

At Dfa - Revenue Services Division, Latoya Allen serves as a Customer Service Specialist within State Government Services. Records show a hire date of 06-29-2008. Their 2026 pay totaled $40,349. They are classified at grade Sgs03.

Debbie Roberts

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,341
Sub-department
State Government Services
Base pay
$40,341
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,341
Hire date
07-22-2003
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108928

At Dfa - Revenue Services Division, Debbie Roberts serves as a Customer Service Specialist within State Government Services. Records show a hire date of 07-22-2003. Their 2026 pay totaled $40,341. They are classified at grade Sgs03.

Cathey Jenkins

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,341
Sub-department
State Government Services
Base pay
$40,341
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,341
Hire date
11-05-2006
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108746

Cathey Jenkins is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 11-05-2006. 2026 total compensation came to $40,341. They are classified at grade Sgs03.

Sharon Ducote

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$40,215
Sub-department
State Government Services
Base pay
$40,215
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,215
Hire date
05-08-2016
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108231

Sharon Ducote is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 05-08-2016. 2026 total compensation came to $40,215. They are classified at grade Sgs03.

Vanessa Brickman

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,951
Sub-department
State Government Services
Base pay
$39,951
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,951
Hire date
08-08-2021
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108549

At Dfa - Revenue Services Division, Vanessa Brickman serves as a Customer Service Specialist within State Government Services. Records show a hire date of 08-08-2021. Their 2026 pay totaled $39,951. They are classified at grade Sgs03.

Kathy Haralson

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,936
Sub-department
State Government Services
Base pay
$39,936
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,936
Hire date
10-23-2016
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108574

Kathy Haralson is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 10-23-2016. 2026 total compensation came to $39,936. They are classified at grade Sgs03.

Amanda Canter

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,833
Sub-department
State Government Services
Base pay
$39,833
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,833
Hire date
10-19-2013
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108113

At Dfa - Revenue Services Division, Amanda Canter serves as a Customer Service Specialist within State Government Services. Records show a hire date of 10-19-2013. Their 2026 pay totaled $39,833. They are classified at grade Sgs03.

Pamela Fish

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,808
Sub-department
State Government Services
Base pay
$39,808
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,808
Hire date
05-31-2009
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22107804

Pamela Fish is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 05-31-2009. 2026 total compensation came to $39,808. They are classified at grade Sgs03.

Richard Willems

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,808
Sub-department
State Government Services
Base pay
$39,808
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,808
Hire date
04-22-2008
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108527

Richard Willems is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 04-22-2008. 2026 total compensation came to $39,808. They are classified at grade Sgs03.

Deborah Smith

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,808
Sub-department
State Government Services
Base pay
$39,808
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,808
Hire date
10-21-2007
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108941

Deborah Smith is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 10-21-2007. 2026 total compensation came to $39,808. They are classified at grade Sgs03.

Sandra Ring

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,793
Sub-department
State Government Services
Base pay
$39,793
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,793
Hire date
09-02-2013
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108022

Sandra Ring holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 09-02-2013. In 2026, their total compensation was $39,793. Their pay grade is Sgs03.

Gracye Broom

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
01-19-1999
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108730

At Dfa - Revenue Services Division, Gracye Broom serves as a Customer Service Specialist within State Government Services. Records show a hire date of 01-19-1999. Their 2026 pay totaled $39,663. They are classified at grade Sgs03.

Elmyra Medlock

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
10-29-1990
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22180333

Elmyra Medlock works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 10-29-1990. Elmyra earned $39,663 in 2026. Their pay grade is Sgs03.

Andrea Garrison

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
07-05-2016
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108881

Andrea Garrison is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 07-05-2016. 2026 total compensation came to $39,663. They are classified at grade Sgs03.

Rozlar Bates

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
08-02-1999
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108708

At Dfa - Revenue Services Division, Rozlar Bates serves as a Customer Service Specialist within State Government Services. Records show a hire date of 08-02-1999. Their 2026 pay totaled $39,663. They are classified at grade Sgs03.

Dianna Dougan

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
07-06-1999
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22180331

Dianna Dougan holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 07-06-1999. In 2026, their total compensation was $39,663. Their pay grade is Sgs03.

Wanda Henry

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
11-01-1996
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22107751

Wanda Henry is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 11-01-1996. 2026 total compensation came to $39,663. They are classified at grade Sgs03.

Charity Jones

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,663
Sub-department
State Government Services
Base pay
$39,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,663
Hire date
08-21-2000
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108287

Charity Jones is a Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Records show a hire date of 08-21-2000. 2026 total compensation came to $39,663. They are classified at grade Sgs03.

Michael Loyd

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,566
Sub-department
State Government Services
Base pay
$39,566
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,566
Hire date
06-05-2007
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108665

Michael Loyd works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 06-05-2007. Michael earned $39,566 in 2026. Their pay grade is Sgs03.

Latonya Bearden

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,558
Sub-department
State Government Services
Base pay
$39,558
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,558
Hire date
10-04-2003
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108034

Latonya Bearden holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 10-04-2003. In 2026, their total compensation was $39,558. Their pay grade is Sgs03.

Elizabeth Salas-Ferry

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,558
Sub-department
State Government Services
Base pay
$39,558
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,558
Hire date
12-05-2004
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22107824

At Dfa - Revenue Services Division, Elizabeth Salas-Ferry serves as a Customer Service Specialist within State Government Services. Records show a hire date of 12-05-2004. Their 2026 pay totaled $39,558. They are classified at grade Sgs03.

Lenora Jackson

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,470
Sub-department
State Government Services
Base pay
$39,470
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,470
Hire date
02-26-2013
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22107919

Lenora Jackson holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 02-26-2013. In 2026, their total compensation was $39,470. Their pay grade is Sgs03.

Joy Fenley

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,441
Sub-department
State Government Services
Base pay
$39,441
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,441
Hire date
12-17-2017
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22107844

Joy Fenley holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 12-17-2017. In 2026, their total compensation was $39,441. Their pay grade is Sgs03.

Damon Windham

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,386
Sub-department
State Government Services
Base pay
$39,386
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,386
Hire date
07-28-2019
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22108458

Damon Windham works as a Customer Service Specialist for Dfa - Revenue Services Division within State Government Services. Their hire date on record is 07-28-2019. Damon earned $39,386 in 2026. Their pay grade is Sgs03.

Sandra Howerton

Customer Service Specialist/Dfa - Revenue Services Division

2026 total comp
$39,386
Sub-department
State Government Services
Base pay
$39,386
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,386
Hire date
02-23-2020
Pay grade
Sgs03
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
PRP02P
Pay Scale Type
Classified
Position Number
22133958

Sandra Howerton holds the role of Customer Service Specialist at Dfa - Revenue Services Division within State Government Services. Their hire date on record is 02-23-2020. In 2026, their total compensation was $39,386. Their pay grade is Sgs03.