Florida / Department of Commerce / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

18 employees hold this title in Department of Commerce. Median total compensation for the role is $37,050, below the department median of $54,271.

Employees: 18
Total payroll: $668.3K
Role median: $37,050
Agency median: $54,271
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$17,380$45,374+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 18 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond Florida

This role is reported in 8 jurisdictions. In Florida, the median of $37,050 ranks #5 of 8. See Customer Service Specialist across all of Florida →

Highest-paying jurisdictions for this role

City of Los Angeles

$113,689 · 36

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Department of Commerce

Record list

Employees with this title

Page 1

Adreanne Dickey - Janssens

Customer Service Specialist/Department of Commerce

2026 total comp

$47,357

Sub-department: Workforce Development
Base pay: $47,357
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,357
Hire date: 2023-03-24
Employment type: Salaried
Middle name: D

Source-specific fields

Class Code: 3440
Position Number: 034009

At Department of Commerce, Adreanne Dickey - Janssens serves as a Customer Service Specialist within Workforce Development. Their tenure dates to 2023, about 3 years, working salaried. Their 2026 pay totaled $47,357.

Echo Sloan

Customer Service Specialist/Department of Commerce

2026 total comp

$41,524

Sub-department: Workforce Development
Base pay: $41,524
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,524
Hire date: 2009-08-14
Employment type: Salaried
Middle name: M.

Source-specific fields

Class Code: 3440
Position Number: 045047

Echo Sloan holds the role of Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 2009, they have about 17 years of service as a salaried employee. In 2026, their total compensation was $41,524.

Teresita Roque

Customer Service Specialist/Department of Commerce

2026 total comp

$40,873

Sub-department: Workforce Development
Base pay: $40,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,873
Hire date: 1988-03-01
Employment type: Salaried
Middle name: B

Source-specific fields

Class Code: 3440
Position Number: 047158

Teresita Roque holds the role of Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 1988, they have about 38 years of service as a salaried employee. In 2026, their total compensation was $40,873.

Beatrice Louis

Customer Service Specialist/Department of Commerce

2026 total comp

$40,031

Sub-department: Workforce Development
Base pay: $40,031
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,031
Hire date: 2002-08-26
Employment type: Salaried

Source-specific fields

Class Code: 3440
Position Number: 047007

Beatrice Louis holds the role of Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 2002, they have about 24 years of service as a salaried employee. In 2026, their total compensation was $40,031.

Emilio Alfonso

Customer Service Specialist/Department of Commerce

2026 total comp

$38,472

Sub-department: Workforce Development
Base pay: $38,472
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,472
Hire date: 1994-05-02
Employment type: Salaried

Source-specific fields

Class Code: 3440
Position Number: 047116

Emilio Alfonso is a Customer Service Specialist at Department of Commerce within Workforce Development. Their tenure dates to 1994, about 32 years, working salaried. 2026 total compensation came to $38,472.

Chantal Lafrance

Customer Service Specialist/Department of Commerce

2026 total comp

$37,421

Sub-department: Workforce Development
Base pay: $37,421
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,421
Hire date: 2024-03-25
Employment type: Salaried
Middle name: Moise

Source-specific fields

Class Code: 3440
Position Number: 047173

At Department of Commerce, Chantal Lafrance serves as a Customer Service Specialist within Workforce Development. Their tenure dates to 2024, about 2 years, working salaried. Their 2026 pay totaled $37,421.

Rosa Montes De Oca

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2018-11-01
Employment type: Salaried
Middle name: M

Source-specific fields

Class Code: 3440
Position Number: 047031

Rosa Montes De Oca holds the role of Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 2018, they have about 8 years of service as a salaried employee. In 2026, their total compensation was $37,050.

Awdrey Rivas

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2020-12-24
Employment type: Salaried

Source-specific fields

Class Code: 3440
Position Number: 047057

Awdrey Rivas is a Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 2020, they have about 6 years of service, working salaried. 2026 total compensation came to $37,050.

Mirella Rivas

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2022-04-04
Employment type: Salaried

Source-specific fields

Class Code: 3440
Position Number: 047079

Mirella Rivas holds the role of Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 2022, they have about 4 years of service as a salaried employee. In 2026, their total compensation was $37,050.

Maritza Saldala

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2024-03-01
Employment type: Salaried

Source-specific fields

Class Code: 3440
Position Number: 046129

At Department of Commerce, Maritza Saldala serves as a Customer Service Specialist within Workforce Development. They have served since 2024 (about 2 years), working salaried. Their 2026 pay totaled $37,050.

Andrew Hall

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2014-06-13
Employment type: Salaried
Middle name: M

Source-specific fields

Class Code: 3440
Position Number: 047034

Andrew Hall is a Customer Service Specialist at Department of Commerce within Workforce Development. Hired in 2014, they have about 12 years of service, working salaried. 2026 total compensation came to $37,050.

Earnette Brown

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2014-06-13
Employment type: Salaried
Middle name: G

Source-specific fields

Class Code: 3440
Position Number: 047175

At Department of Commerce, Earnette Brown serves as a Customer Service Specialist within Workforce Development. Hired in 2014, they have about 12 years of service, working salaried. Their 2026 pay totaled $37,050.

Denise Drew

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2022-04-04
Employment type: Salaried
Middle name: K

Source-specific fields

Class Code: 3440
Position Number: 047182

Denise Drew is a Customer Service Specialist at Department of Commerce within Workforce Development. Their tenure dates to 2022, about 4 years, working salaried. 2026 total compensation came to $37,050.

America Sora Monroy

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2019-12-18
Employment type: Salaried
Middle name: B

Source-specific fields

Class Code: 3440
Position Number: 047186

America Sora Monroy works as a Customer Service Specialist for Department of Commerce within Workforce Development. Their tenure dates to 2019, about 7 years as a salaried employee. America earned $37,050 in 2026.

Sandra Fowler

Customer Service Specialist/Department of Commerce

2026 total comp

$37,050

Sub-department: Workforce Development
Base pay: $37,050
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,050
Hire date: 2006-12-11
Employment type: Salaried
Middle name: M

Source-specific fields

Class Code: 3440
Position Number: 047122

At Department of Commerce, Sandra Fowler serves as a Customer Service Specialist within Workforce Development. Hired in 2006, they have about 20 years of service, working salaried. Their 2026 pay totaled $37,050.

Sylvia Carlo

Customer Service Specialist/Department of Commerce

2026 total comp

$37,000

Sub-department: Workforce Development
Base pay: $37,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,000
Hire date: 2012-11-07
Employment type: Salaried
Middle name: Esther

Source-specific fields

Class Code: 3440
Position Number: 046100

Sylvia Carlo works as a Customer Service Specialist for Department of Commerce within Workforce Development. Their tenure dates to 2012, about 14 years as a salaried employee. Sylvia earned $37,000 in 2026.

Allison Armstrong

Customer Service Specialist/Department of Commerce

2026 total comp

$34,760

Sub-department: Workforce Development
Base pay: $34,760
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $34,760
Hire date: 2025-09-02
Employment type: Salaried
Middle name: N

Source-specific fields

Class Code: 3440
Position Number: 041071

Allison Armstrong is a Customer Service Specialist at Department of Commerce within Workforce Development. Their tenure dates to 2025, about a year, working salaried. 2026 total compensation came to $34,760.

Rosa Williams

Customer Service Specialist/Department of Commerce

2026 total comp

$17,380

Sub-department: Workforce Development
Base pay: $17,380
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $17,380
Hire date: 2026-03-25
Employment type: Salaried
Middle name: B

Source-specific fields

Class Code: 3440
Position Number: 041033

At Department of Commerce, Rosa Williams serves as a Customer Service Specialist within Workforce Development. They have served since 2026 (under a year), working salaried. Their 2026 pay totaled $17,380.