Massachusetts / University of Massachusetts System (Ums) / Administrative Assistant I

Job-title file

Administrative Assistant I

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

100 employees hold this title in University of Massachusetts System (Ums). Median total compensation for the role is $65,059, above the department median of $60,894.

Employees: 100
Total payroll: $6.1M
Role median: $65,059
Agency median: $60,894
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$1,852$82,884+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 100 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Administrative Assistant I pay vs. Massachusetts

Across all employers in Massachusetts, the median wage for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — about 37,750 people — is $57,940. University of Massachusetts System (Ums) pays a median base salary of $66,139 for this role, 14% above that figure — about the 77th percentile of local pay for the occupation.

Where University of Massachusetts System (Ums) sits in the local pay range

10th

25th

Median

75th

90th

$41,510

$48,150

$57,940

$64,240

$78,400

University of Massachusetts System (Ums) median · $66,139

The bar is the range of annual wages for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive across every employer in Massachusetts, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows University of Massachusetts System (Ums)’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — about 1,706,790 people — is $47,540. University of Massachusetts System (Ums)’s median base salary is 39% above that national figure, about the 90th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$33,280

$38,830

$47,540

$58,000

$66,350

University of Massachusetts System (Ums) median · $66,139

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Massachusetts range relative to the national one.

Computed over the 211 of 235 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at University of Massachusetts System (Ums) is $65,936, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Massachusetts

Administrative Assistant I is held in 7 Massachusetts departments. In University of Massachusetts System (Ums), the median of $65,059 ranks #4 of 7.

Highest-paying departments for this role

Massachusetts Department of Transportation (Dot)

$79,350 · 1

Department of Mental Health (Dmh)

$77,355 · 1

Department of Elementary & Secondary Education (Doe)

$77,355 · 1

Executive Office of Housing and Livable Communities (Ocd)

$61,884 · 1

Department of Correction (Doc)

$35,964 · 1

North Shore Community College (Nsc)

$34,427 · 1

Median total compensation for the Administrative Assistant I role in other Massachusettsdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Administrative Assistant beyond Massachusetts

This role is reported in 31 jurisdictions. In Massachusetts, the median of $66,378 ranks #11 of 31. See Administrative Assistant across all of Massachusetts →

Highest-paying jurisdictions for this role

Los Angeles County

$142,353 · 378

City of San Jose

$126,642 · 11

City of Boston

$77,773 · 26

Chicago Public Schools

$76,425 · 9

$74,800 · 528

$73,085 · 105

$72,721 · 27

$71,808 · 287

Median total compensation for comparable Administrative Assistantroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 3

Maria Mackenzie

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$50,123

Base pay: $28,646
Overtime: $0
Other pay: $21,478
Benefits: $0
Total compensation: $50,123
Employment type: Full Time Employee
Union / bargaining unit: MTA/NEA Classified

Source-specific fields

Annual Rate: $77,246
Bargaining Group Number: B32
Department Code: UMS
Department ZIP Code: U Mass Boston
Pay Buyout (Actual): $21,478
Service End Date: Sep 6, 2025
Transaction Number: 1432360813
Year-to-Date Pay: $50,123

Maria Mackenzie works as a Administrative Assistant I for University of Massachusetts System (Ums). Their status is full time employee. Maria earned $50,123 in 2025. Union affiliation: MTA/NEA Classified.

Jennifer Ferreira

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$49,485

Base pay: $48,114
Overtime: $0
Other pay: $1,371
Benefits: $0
Total compensation: $49,485
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $77,442
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $168
Pay Buyout (Actual): $1,203
Pay Code A14: $168
Service End Date: Oct 18, 2025

Jennifer Ferreira is a Administrative Assistant I at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $49,485. They are represented by AFSCME Local 507.

Natasha Ostrowski

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$49,286

Base pay: $49,118
Overtime: $0
Other pay: $168
Benefits: $0
Total compensation: $49,286
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $67,511
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $168
Pay Code A14: $168
Service End Date: Dec 13, 2025
Transaction Number: 1432266342

Natasha Ostrowski holds the role of Administrative Assistant I at University of Massachusetts System (Ums). Their status is full time employee. In 2025, their total compensation was $49,286. They are represented by AFSCME Local 507.

Christine Rainville

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$48,017

Base pay: $48,017
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $48,017
Employment type: Full Time Employee
Union / bargaining unit: Non-Benefited

Source-specific fields

Annual Rate: $47,216
Bargaining Group Number: W00
Department Code: UMS
Department ZIP Code: U Mass Worcester
Service End Date: Dec 13, 2025
Transaction Number: 1433579927
Year-to-Date Pay: $48,017

Christine Rainville is a Administrative Assistant I at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $48,017. They are represented by Non-Benefited.

Sabrina Celestin

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$46,889

Base pay: $46,889
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,889
Employment type: Full Time Employee
Union / bargaining unit: Non-Benefited

Source-specific fields

Annual Rate: $48,612
Bargaining Group Number: W00
Department Code: UMS
Department ZIP Code: U Mass Worcester
Service End Date: Dec 13, 2025
Transaction Number: 1433399227
Year-to-Date Pay: $46,889

Sabrina Celestin is a Administrative Assistant I at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $46,889. They are represented by Non-Benefited.

Page Craig

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$43,585

Base pay: $43,093
Overtime: $324
Other pay: $168
Benefits: $0
Total compensation: $43,585
Employment type: Full Time Employee
Union / bargaining unit: ESU Professional Local 1895

Source-specific fields

Annual Rate: $66,500
Bargaining Group Number: D85
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $168
Pay Code A14: $168
Service End Date: Dec 13, 2025
Transaction Number: 1433450382

At University of Massachusetts System (Ums), Page Craig serves as a Administrative Assistant I. They work full time employee. Their 2025 pay totaled $43,585. Their bargaining unit is ESU Professional Local 1895.

Lin Dong

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$43,162

Base pay: $42,994
Overtime: $0
Other pay: $168
Benefits: $0
Total compensation: $43,162
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $61,885
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $168
Pay Code A14: $168
Service End Date: Dec 13, 2025
Transaction Number: 1433320473

At University of Massachusetts System (Ums), Lin Dong serves as a Administrative Assistant I. They work full time employee. Their 2025 pay totaled $43,162. Their bargaining unit is AFSCME Local 507.

Arlene Huard

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$40,156

Base pay: $22,534
Overtime: $0
Other pay: $17,622
Benefits: $0
Total compensation: $40,156
Employment type: Full Time Employee
Union / bargaining unit: MTA/NEA Classified/Technical

Source-specific fields

Annual Rate: $73,945
Bargaining Group Number: L92
Department Code: UMS
Department ZIP Code: U Mass Lowell
Pay Buyout (Actual): $17,622
Service End Date: Jun 15, 2024
Transaction Number: 1430680030
Year-to-Date Pay: $40,156

At University of Massachusetts System (Ums), Arlene Huard serves as a Administrative Assistant I. They work full time employee. Their 2024 pay totaled $40,156. Union affiliation: MTA/NEA Classified/Technical.

Tonya Casey

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$39,337

Base pay: $39,337
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,337
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $52,449
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Service End Date: Oct 19, 2024
Transaction Number: 1431869829
Year-to-Date Pay: $39,337

Tonya Casey works as a Administrative Assistant I for University of Massachusetts System (Ums). Their status is full time employee. Tonya earned $39,337 in 2024. Union affiliation: AFSCME Local 507.

Rachel White

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$38,038

Base pay: $37,870
Overtime: $0
Other pay: $168
Benefits: $0
Total compensation: $38,038
Employment type: Part Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $38,721
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $168
Pay Code A14: $168
Service End Date: Dec 13, 2025
Transaction Number: 1430185016

Rachel White holds the role of Administrative Assistant I at University of Massachusetts System (Ums). Their status is part time employee. In 2025, their total compensation was $38,038. Their bargaining unit is AFSCME Local 507.

Gail Caika

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$34,479

Base pay: $34,479
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $34,479
Employment type: Part Time Employee
Union / bargaining unit: Non-Benefited

Source-specific fields

Annual Rate: $35,298
Bargaining Group Number: W00
Department Code: UMS
Department ZIP Code: U Mass Worcester
Service End Date: Dec 13, 2025
Transaction Number: 1432763098
Year-to-Date Pay: $34,479

At University of Massachusetts System (Ums), Gail Caika serves as a Administrative Assistant I. They work part time employee. Their 2025 pay totaled $34,479. Union affiliation: Non-Benefited.

Julius Jonassaint

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$30,027

Base pay: $27,650
Overtime: $1,184
Other pay: $1,192
Benefits: $0
Total compensation: $30,027
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $55,585
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Pay Buyout (Actual): $1,192
Service End Date: Jul 13, 2024
Transaction Number: 1433447678
Year-to-Date Pay: $30,027

Julius Jonassaint is a Administrative Assistant I at University of Massachusetts System (Ums). They work full time employee. 2024 total compensation came to $30,027. Union affiliation: AFSCME Local 507.

Kimberly Nunes

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$28,689

Base pay: $28,598
Overtime: $0
Other pay: $91
Benefits: $0
Total compensation: $28,689
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $75,924
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Pay Buyout (Actual): $91
Service End Date: Sep 6, 2025
Transaction Number: 1430103584
Year-to-Date Pay: $28,689

Kimberly Nunes works as a Administrative Assistant I for University of Massachusetts System (Ums). Their status is full time employee. Kimberly earned $28,689 in 2025. They are represented by AFSCME Local 507.

Stephanie Hicks-Williams

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$22,706

Base pay: $20,191
Overtime: $1,192
Other pay: $1,323
Benefits: $0
Total compensation: $22,706
Employment type: Full Time Employee
Union / bargaining unit: MTA/NEA Classified

Source-specific fields

Annual Rate: $74,996
Bargaining Group Number: B32
Department Code: UMS
Department ZIP Code: U Mass Boston
Pay Buyout (Actual): $1,323
Service End Date: May 3, 2025
Transaction Number: 1431054092
Year-to-Date Pay: $22,706

Stephanie Hicks-Williams is a Administrative Assistant I at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $22,706. Their bargaining unit is MTA/NEA Classified.

Sarah Ann Jensen

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$22,281

Base pay: $21,751
Overtime: $406
Other pay: $125
Benefits: $0
Total compensation: $22,281
Employment type: Full Time Employee
Union / bargaining unit: MTA/NEA Classified

Source-specific fields

Annual Rate: $56,552
Bargaining Group Number: B32
Department Code: UMS
Department ZIP Code: U Mass Boston
Pay Buyout (Actual): $125
Service End Date: May 17, 2025
Transaction Number: 1433461835
Year-to-Date Pay: $22,281

At University of Massachusetts System (Ums), Sarah Ann Jensen serves as a Administrative Assistant I. They work full time employee. Their 2025 pay totaled $22,281. They are represented by MTA/NEA Classified.

Karen Monahan

Administrative Assistant I/University of Massachusetts System (Ums)

2025 total comp

$17,811

Base pay: $8,983
Overtime: $0
Other pay: $8,828
Benefits: $0
Total compensation: $17,811
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $75,924
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Pay Buyout (Actual): $8,828
Service End Date: Nov 1, 2025
Transaction Number: 1430311038
Year-to-Date Pay: $15,959

Karen Monahan holds the role of Administrative Assistant I at University of Massachusetts System (Ums). Their status is full time employee. In 2025, their total compensation was $17,811. They are represented by AFSCME Local 507.

Jennifer Walsh

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$16,465

Base pay: $13,309
Overtime: -$232
Other pay: $3,388
Benefits: $0
Total compensation: $16,465
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $73,712
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): -$6
Pay Buyout (Actual): $3,394
Pay Code A07: -$6
Service End Date: Aug 24, 2024

Jennifer Walsh holds the role of Administrative Assistant I at University of Massachusetts System (Ums). Their status is full time employee. In 2024, their total compensation was $16,465. Union affiliation: AFSCME Local 507.

Karen Gallia

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$7,710

Base pay: $6,249
Overtime: $1,279
Other pay: $182
Benefits: $0
Total compensation: $7,710
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $55,585
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Pay Buyout (Actual): $182
Service End Date: Feb 10, 2024
Transaction Number: 1433281863
Year-to-Date Pay: $7,710

Karen Gallia holds the role of Administrative Assistant I at University of Massachusetts System (Ums). Their status is full time employee. In 2024, their total compensation was $7,710. Their bargaining unit is AFSCME Local 507.

Patricia Arnold

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$3,322

Base pay: $2,527
Overtime: $0
Other pay: $795
Benefits: $0
Total compensation: $3,322
Employment type: Full Time Employee
Union / bargaining unit: MTA/NEA Classified/Technical

Source-specific fields

Annual Rate: $65,701
Bargaining Group Number: L92
Department Code: UMS
Department ZIP Code: U Mass Lowell
Pay Buyout (Actual): $795
Service End Date: Dec 30, 2023
Transaction Number: 1431401530
Year-to-Date Pay: $3,322

Patricia Arnold works as a Administrative Assistant I for University of Massachusetts System (Ums). Their status is full time employee. Patricia earned $3,322 in 2024. Their bargaining unit is MTA/NEA Classified/Technical.

Charlene Ryder

Administrative Assistant I/University of Massachusetts System (Ums)

2024 total comp

$1,852

Base pay: $1,000
Overtime: $0
Other pay: $852
Benefits: $0
Total compensation: $1,852
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 507

Source-specific fields

Annual Rate: $69,487
Bargaining Group Number: D82
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Pay Buyout (Actual): $852
Service End Date: Jan 13, 2024
Transaction Number: 1430308802
Year-to-Date Pay: $1,852

At University of Massachusetts System (Ums), Charlene Ryder serves as a Administrative Assistant I. They work full time employee. Their 2024 pay totaled $1,852. Union affiliation: AFSCME Local 507.