Minnesota / Minnesota Zoological Garden / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

45 employees hold this title in Minnesota Zoological Garden. Median total compensation for the role is $15,422, below the department median of $46,651.

Employees: 45
Total payroll: $800.2K
Role median: $15,422
Agency median: $46,651
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$570$45,728+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 45 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In Minnesota Zoological Garden, the median of $15,422 ranks #11 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

MN St Colleges & Universities

$11,689 · 62

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Jasmine Rodriguez

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$24,682

Sub-department: Guest Services
Base pay: $23,927
Overtime: $504
Other pay: $252
Benefits: $0
Total compensation: $24,682
Hire date: 2023-06-27
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.35
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Jasmine Rodriguez serves as a Customer Services Specialist within Guest Services. Hired in 2023, they have about 2 years of service, working intermittent, 0.35 FTE. Their 2025 pay totaled $24,682. They are represented by Clerical.

Sophia Ketterling

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$24,226

Sub-department: Guest Services
Base pay: $22,847
Overtime: $968
Other pay: $411
Benefits: $0
Total compensation: $24,226
Hire date: 2019-06-29
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Sophia Ketterling is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2019 (about 6 years), working intermittent, 0.1 FTE. 2025 total compensation came to $24,226. Their bargaining unit is Clerical.

Nicole Gonsalez

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$24,085

Sub-department: Guest Services
Base pay: $22,994
Overtime: $712
Other pay: $378
Benefits: $0
Total compensation: $24,085
Hire date: 2020-11-03
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.35
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Nicole Gonsalez is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2020, about 5 years, working intermittent, 0.35 FTE. 2025 total compensation came to $24,085. Union affiliation: Clerical.

David Cadry Sr

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$23,323

Sub-department: Guest Services
Base pay: $22,704
Overtime: $395
Other pay: $224
Benefits: $0
Total compensation: $23,323
Hire date: 2023-03-15
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.35
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

David Cadry Sr works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. They have served since 2023 (about 2 years) as a intermittent, 0.35 FTE employee. David earned $23,323 in 2025. They are represented by Clerical.