Minnesota / Health Department / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Health Department. Median total compensation for the role is $42,830, below the department median of $90,184.

Employees: 9
Total payroll: $311.5K
Role median: $42,830
Agency median: $90,184
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$4,234$51,112+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In Health Department, the median of $42,830 ranks #3 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

Minnesota Zoological Garden

$15,422 · 45

MN St Colleges & Universities

$11,689 · 62

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Jerri Petersen

Customer Services Specialist/Health Department

2025 total comp

$51,305

Sub-department: HRD Call Center Staff
Base pay: $51,305
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,305
Hire date: 2021-03-31
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Health Department, Jerri Petersen serves as a Customer Services Specialist within Hrd Call Center Staff. Their tenure dates to 2021, about 4 years, working full-time. Their 2025 pay totaled $51,305. Their bargaining unit is Clerical.

Stephenie Moe

Customer Services Specialist/Health Department

2025 total comp

$50,100

Sub-department: HRD Call Center Staff
Base pay: $50,100
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $50,100
Hire date: 2023-11-22
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Stearns

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Stephenie Moe is a Customer Services Specialist at Health Department within Hrd Call Center Staff. They have served since 2023 (about 2 years), working full-time. 2025 total compensation came to $50,100. They are represented by Clerical.

Demonte Jackson

Customer Services Specialist/Health Department

2025 total comp

$47,715

Sub-department: HRD Call Center Staff
Base pay: $47,715
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,715
Hire date: 2023-11-22
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Demonte Jackson works as a Customer Services Specialist for Health Department within Hrd Call Center Staff. They have served since 2023 (about 2 years) as a full-time employee. Demonte earned $47,715 in 2025. Union affiliation: Clerical.

Jenni Hierlinger

Customer Services Specialist/Health Department

2025 total comp

$47,069

Sub-department: HRD Call Center Staff
Base pay: $47,069
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,069
Hire date: 2021-03-24
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Jenni Hierlinger works as a Customer Services Specialist for Health Department within Hrd Call Center Staff. Hired in 2021, they have about 4 years of service as a full-time employee. Jenni earned $47,069 in 2025. Their bargaining unit is Clerical.

Stacy Hoheisel

Customer Services Specialist/Health Department

2025 total comp

$42,830

Sub-department: HRD Call Center Staff
Base pay: $42,830
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $42,830
Hire date: 2023-03-15
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Stearns

Source-specific fields

Active on June 30, 2025: No
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Stacy Hoheisel holds the role of Customer Services Specialist at Health Department within Hrd Call Center Staff. Their tenure dates to 2023, about 2 years as a full-time employee. In 2025, their total compensation was $42,830. They are represented by Clerical.

Cindy Xiong

Customer Services Specialist/Health Department

2025 total comp

$41,049

Sub-department: FacM Dist Svcs
Base pay: $41,049
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,049
Hire date: 2024-09-04
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Cindy Xiong works as a Customer Services Specialist for Health Department within Facm District Services. Their tenure dates to 2024, about a year as a full-time employee. Cindy earned $41,049 in 2025. They are represented by Clerical.

Heather Storie

Customer Services Specialist/Health Department

2024 total comp

$22,624

Sub-department: HRD Call Center Staff
Base pay: $22,624
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $22,624
Hire date: 2020-12-09
Employment type: Full-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: No
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Heather Storie holds the role of Customer Services Specialist at Health Department within Hrd Call Center Staff. Hired in 2020, they have about 4 years of service as a full-time employee. In 2024, their total compensation was $22,624. Union affiliation: Clerical.

Robert Yang

Customer Services Specialist/Health Department

2024 total comp

$4,572

Sub-department: HRD Call Center Staff
Base pay: $4,572
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,572
Hire date: 2023-03-01
Employment type: Full-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: No
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Robert Yang is a Customer Services Specialist at Health Department within Hrd Call Center Staff. Hired in 2023, they have about a year of service, working full-time. 2024 total compensation came to $4,572. Their bargaining unit is Clerical.

Erica Lueder

Customer Services Specialist/Health Department

2024 total comp

$4,234

Sub-department: HRD Call Center Staff
Base pay: $4,234
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,234
Hire date: 2016-11-16
Employment type: Full-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: No
Agency Number: H12
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Erica Lueder is a Customer Services Specialist at Health Department within Hrd Call Center Staff. Their tenure dates to 2016, about 8 years, working full-time. 2024 total compensation came to $4,234. Their bargaining unit is Clerical.