Minnesota / Minnesota Zoological Garden / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

45 employees hold this title in Minnesota Zoological Garden. Median total compensation for the role is $15,422, below the department median of $46,651.

Employees: 45
Total payroll: $800.2K
Role median: $15,422
Agency median: $46,651
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$570$45,728+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 45 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In Minnesota Zoological Garden, the median of $15,422 ranks #11 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

MN St Colleges & Universities

$11,689 · 62

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Joseph Stephenson

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$27,425

Sub-department: Guest Services
Base pay: $26,094
Overtime: $1,092
Other pay: $239
Benefits: $0
Total compensation: $27,425
Hire date: 2015-08-12
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Joseph Stephenson is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2015, they have about 10 years of service, working intermittent, 0.1 FTE. 2025 total compensation came to $27,425. Union affiliation: Clerical.

Lydia Hilgenkamp

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$26,214

Sub-department: Guest Services
Base pay: $24,907
Overtime: $1,129
Other pay: $177
Benefits: $0
Total compensation: $26,214
Hire date: 2021-07-21
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Lydia Hilgenkamp is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2021, they have about 4 years of service, working intermittent, 0.1 FTE. 2025 total compensation came to $26,214. Their bargaining unit is Clerical.

Haylee Hayes

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$25,585

Sub-department: Guest Services
Base pay: $24,128
Overtime: $989
Other pay: $468
Benefits: $0
Total compensation: $25,585
Hire date: 2023-06-27
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.35
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Haylee Hayes holds the role of Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2023, they have about 2 years of service as a intermittent, 0.35 FTE employee. In 2025, their total compensation was $25,585. Their bargaining unit is Clerical.