Minnesota / Minnesota Zoological Garden / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

45 employees hold this title in Minnesota Zoological Garden. Median total compensation for the role is $15,422, below the department median of $46,651.

Employees: 45
Total payroll: $800.2K
Role median: $15,422
Agency median: $46,651
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$570$45,728+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 45 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In Minnesota Zoological Garden, the median of $15,422 ranks #11 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

MN St Colleges & Universities

$11,689 · 62

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Andrew Sorensen

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$2,377

Sub-department: Guest Services
Base pay: $2,264
Overtime: $113
Other pay: $0
Benefits: $0
Total compensation: $2,377
Hire date: 2023-08-17
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.33
Work county: Dakota

Source-specific fields

Active on June 30, 2025: No
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Andrew Sorensen works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. They have served since 2023 (about 2 years) as a intermittent, 0.33 FTE employee. Andrew earned $2,377 in 2025. They are represented by Insufficient Work Time.

Jessica Belcher

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$2,104

Sub-department: Special Events
Base pay: $2,001
Overtime: $26
Other pay: $77
Benefits: $0
Total compensation: $2,104
Hire date: 2011-05-11
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.05
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Jessica Belcher serves as a Customer Services Specialist within Special Events. Their tenure dates to 2011, about 14 years, working intermittent, 0.05 FTE. Their 2025 pay totaled $2,104. Their bargaining unit is Insufficient Work Time.

Alyssa Mcdonough

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$1,726

Sub-department: Special Events
Base pay: $1,683
Overtime: $13
Other pay: $30
Benefits: $0
Total compensation: $1,726
Hire date: 2013-05-03
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.05
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Alyssa Mcdonough holds the role of Customer Services Specialist at Minnesota Zoological Garden within Special Events. Hired in 2013, they have about 12 years of service as a intermittent, 0.05 FTE employee. In 2025, their total compensation was $1,726. Union affiliation: Insufficient Work Time.

Emma Solomonson

Customer Services Specialist/Minnesota Zoological Garden

2024 total comp

$1,209

Sub-department: Guest Services
Base pay: $1,194
Overtime: $11
Other pay: $4
Benefits: $0
Total compensation: $1,209
Hire date: 2023-07-24
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.33
Work county: Dakota

Source-specific fields

Active on June 30, 2024: No
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Emma Solomonson serves as a Customer Services Specialist within Guest Services. Hired in 2023, they have about a year of service, working intermittent, 0.33 FTE. Their 2024 pay totaled $1,209. Union affiliation: Insufficient Work Time.

Shelby Baldwin

Customer Services Specialist/Minnesota Zoological Garden

2024 total comp

$1,068

Sub-department: Guest Services
Base pay: $1,068
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $1,068
Hire date: 2022-05-25
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2024: No
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Shelby Baldwin serves as a Customer Services Specialist within Guest Services. They have served since 2022 (about 2 years), working intermittent, 0.1 FTE. Their 2024 pay totaled $1,068. They are represented by Insufficient Work Time.

William Matzek

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$720

Sub-department: Guest Services
Base pay: $287
Overtime: $172
Other pay: $260
Benefits: $0
Total compensation: $720
Hire date: 2022-07-28
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: No
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

William Matzek works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Hired in 2022, they have about 3 years of service as a intermittent, 0.1 FTE employee. William earned $720 in 2025. They are represented by Insufficient Work Time.