Minnesota / Minnesota Zoological Garden / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

45 employees hold this title in Minnesota Zoological Garden. Median total compensation for the role is $15,422, below the department median of $46,651.

Employees: 45
Total payroll: $800.2K
Role median: $15,422
Agency median: $46,651
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$570$45,728+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 45 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In Minnesota Zoological Garden, the median of $15,422 ranks #11 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

MN St Colleges & Universities

$11,689 · 62

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Sophie Crowell

Customer Services Specialist/Minnesota Zoological Garden

2024 total comp

$9,404

Sub-department: Guest Services
Base pay: $9,149
Overtime: $195
Other pay: $61
Benefits: $0
Total compensation: $9,404
Hire date: 2023-03-20
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2024: No
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Sophie Crowell is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2023, about a year, working intermittent, 0.1 FTE. 2024 total compensation came to $9,404. Union affiliation: Insufficient Work Time.

Gerard Berenz

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$9,394

Sub-department: Guest Services
Base pay: $8,682
Overtime: $550
Other pay: $162
Benefits: $0
Total compensation: $9,394
Hire date: 2023-04-20
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Gerard Berenz serves as a Customer Services Specialist within Guest Services. Hired in 2023, they have about 2 years of service, working intermittent, 0.1 FTE. Their 2025 pay totaled $9,394. Their bargaining unit is Insufficient Work Time.

Lori Smith

Customer Services Specialist/Minnesota Zoological Garden

2025 total comp

$9,023

Sub-department: Special Events
Base pay: $8,320
Overtime: $320
Other pay: $383
Benefits: $0
Total compensation: $9,023
Hire date: 2018-06-04
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.05
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Lori Smith serves as a Customer Services Specialist within Special Events. Hired in 2018, they have about 7 years of service, working intermittent, 0.05 FTE. Their 2025 pay totaled $9,023. Union affiliation: Insufficient Work Time.

Catherine Lanman

Customer Services Specialist/Minnesota Zoological Garden

2024 total comp

$8,566

Sub-department: Guest Services
Base pay: $8,160
Overtime: $353
Other pay: $52
Benefits: $0
Total compensation: $8,566
Hire date: 2023-05-03
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Dakota

Source-specific fields

Active on June 30, 2024: No
Agency Number: E77
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Catherine Lanman works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Hired in 2023, they have about a year of service as a intermittent, 0.1 FTE employee. Catherine earned $8,566 in 2024. Union affiliation: Insufficient Work Time.