Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Secretary of State. Median total compensation for the role is $51,267, below the department median of $67,657.

Employees: 9
Total payroll: $461.7K
Role median: $51,267
Agency median: $67,657
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$38,863$60,786+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In Secretary of State, the median of $51,267 ranks #19 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Bd

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Employ & Econ Development Department

$61,575 · 6

Administration Department

$61,277 · 3

Labor & Industry Department

$59,101 · 15

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

MN St Colleges & Universities

$56,257 · 84

Transportation Department

$55,739 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Carmen Jackson

Customer Services Specialist Senior/Secretary of State

2025 total comp

$56,566

Sub-department: Business Unit Two-Senior
Base pay: $56,566
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,566
Hire date: 2015-11-18
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Carmen Jackson works as a Customer Services Specialist Senior for Secretary of State within Business Unit Two-Senior. They have served since 2015 (about 10 years) as a full-time employee. Carmen earned $56,566 in 2025. Their bargaining unit is Clerical.