Texas / Department of Public Safety / IT Support Specialist IV

Job-title file

IT Support Specialist IV

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

27 employees hold this title in Department of Public Safety. Median total compensation for the role is $66,255, below the department median of $68,978.

Employees: 27
Total payroll: $1.7M
Role median: $66,255
Agency median: $68,978
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$55,200$76,440+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 27 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

IT Support Specialist IV pay vs. Texas

Across all employers in Texas, the median wage for Computer User Support Specialists — about 72,030 people — is $59,490. Department of Public Safety pays a median base salary of $57,410 for this role, 3% below that figure — about the 46th percentile of local pay for the occupation.

Where Department of Public Safety sits in the local pay range

10th

25th

Median

75th

90th

$38,690

$47,270

$59,490

$72,820

$90,140

Department of Public Safety median · $57,410

The bar is the range of annual wages for Computer User Support Specialists across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Public Safety’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Department of Public Safety’s median base salary is 7% below that national figure, about the 41st percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$40,980

$49,000

$61,860

$79,040

$100,540

Department of Public Safety median · $57,410

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Department of Public Safety is $57,410, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

IT Support Specialist IV is held in 32 Texas departments. In Department of Public Safety, the median of $66,255 ranks #14 of 32.

Highest-paying departments for this role

Public Utility Commission of Texas

$80,088 · 2

General Land Office

$76,367 · 2

Office of the Attorney General

$74,988 · 8

Texas Department of Licensing and Regulation

$73,051 · 4

Employees Retirement System

$73,000 · 3

Texas Department of Transportation

$73,000 · 7

State Securities Board

$71,850 · 1

Comptroller of Public Accounts

$70,849 · 12

Cancer Prevention and Research Institute of Texas

$70,560 · 1

Department of State Health Services

$70,119 · 1

Texas Facilities Commission

$70,008 · 1

Department of Family and Protective Services

$68,898 · 3

Median total compensation for the IT Support Specialist IV role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

IT Support Specialist beyond Texas

This role is reported in 3 jurisdictions. In Texas, the median of $58,189 ranks #2 of 3. See IT Support Specialist across all of Texas →

Highest-paying jurisdictions for this role

City of Milwaukee

$67,890 · 18

Georgia

$54,080 · 85

Median total compensation for comparable IT Support Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

William Mackin

IT Support Specialist IV/Department of Public Safety

2026 total comp

$80,421

Base pay: $80,421
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $80,421
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 231
Hire Date: Dec 20, 2010
Monthly Pay: $6,702
State Employee Number: 70521

At Department of Public Safety, William Mackin serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $80,421.

Leslie Kaigler

IT Support Specialist IV/Department of Public Safety

2026 total comp

$72,765

Base pay: $72,765
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,765
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 231
Hire Date: Feb 9, 2015
Monthly Pay: $6,064
State Employee Number: 784622

At Department of Public Safety, Leslie Kaigler serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $72,765.

Christopher Courtney

IT Support Specialist IV/Department of Public Safety

2026 total comp

$70,503

Base pay: $70,503
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $70,503
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 231
Hire Date: Jan 5, 1998
Monthly Pay: $5,875
State Employee Number: 175729

Christopher Courtney is a IT Support Specialist IV at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $70,503.

Anita Marie Hisey

IT Support Specialist IV/Department of Public Safety

2026 total comp

$70,444

Base pay: $70,444
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $70,444
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 231
Hire Date: Feb 1, 2024
Monthly Pay: $5,870
State Employee Number: 1692637

Anita Marie Hisey is a IT Support Specialist IV at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $70,444.

Dustin Head

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: K

Source-specific fields

Class Code: 231
Hire Date: Jan 21, 2007
Monthly Pay: $5,521
State Employee Number: 8268

At Department of Public Safety, Dustin Head serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $66,255.

Ronald Holdren

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 231
Hire Date: Aug 1, 2020
Monthly Pay: $5,521
State Employee Number: 122400

Ronald Holdren works as a IT Support Specialist IV for Department of Public Safety. Their status is crf - classified regular full-time. Ronald earned $66,255 in 2026.

Patrick Calip

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 231
Hire Date: May 12, 2008
Monthly Pay: $5,521
State Employee Number: 137824

Patrick Calip holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $66,255.

Todd Patterson

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 231
Hire Date: Sep 1, 2023
Monthly Pay: $5,521
State Employee Number: 176827

Todd Patterson holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $66,255.

Juan Delgado

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 231
Hire Date: Aug 27, 2015
Monthly Pay: $5,521
State Employee Number: 762584

At Department of Public Safety, Juan Delgado serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $66,255.

J'Khori Williams

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 231
Hire Date: Mar 1, 2023
Monthly Pay: $5,521
State Employee Number: 1074623

J'Khori Williams is a IT Support Specialist IV at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $66,255.

Jess Augustine

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 231
Hire Date: Jul 1, 2019
Monthly Pay: $5,521
State Employee Number: 1194659

Jess Augustine works as a IT Support Specialist IV for Department of Public Safety. Their status is crf - classified regular full-time. Jess earned $66,255 in 2026.

Logan Rathbun

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 231
Hire Date: Oct 15, 2023
Monthly Pay: $5,521
State Employee Number: 1675652

Logan Rathbun works as a IT Support Specialist IV for Department of Public Safety. Their status is crf - classified regular full-time. Logan earned $66,255 in 2026.

Charles Dinges

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 231
Hire Date: Apr 15, 2025
Monthly Pay: $5,521
State Employee Number: 1775999

Charles Dinges holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $66,255.

Tammi Burns

IT Support Specialist IV/Department of Public Safety

2026 total comp

$66,255

Base pay: $66,255
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,255
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: S

Source-specific fields

Class Code: 231
Hire Date: Feb 15, 2023
Monthly Pay: $5,521
State Employee Number: 784300

Tammi Burns holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $66,255.

David Ayala Aleman

IT Support Specialist IV/Department of Public Safety

2026 total comp

$64,122

Base pay: $64,122
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,122
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 231
Hire Date: Sep 1, 2018
Monthly Pay: $5,344
State Employee Number: 1138307

David Ayala Aleman holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $64,122.

David Eng

IT Support Specialist IV/Department of Public Safety

2026 total comp

$63,424

Base pay: $63,424
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,424
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: W

Source-specific fields

Class Code: 231
Hire Date: Jul 1, 2021
Monthly Pay: $5,285
State Employee Number: 95353

David Eng holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $63,424.

Gary Passailaigue

IT Support Specialist IV/Department of Public Safety

2026 total comp

$62,070

Base pay: $62,070
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,070
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: W

Source-specific fields

Class Code: 231
Hire Date: Jun 15, 2021
Monthly Pay: $5,173
State Employee Number: 1404697

Gary Passailaigue holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $62,070.

Nicholas Spies

IT Support Specialist IV/Department of Public Safety

2026 total comp

$59,070

Base pay: $59,070
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $59,070
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: T

Source-specific fields

Class Code: 231
Hire Date: Oct 15, 2024
Monthly Pay: $4,923
State Employee Number: 1746519

At Department of Public Safety, Nicholas Spies serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $59,070.

Joni Escudero

IT Support Specialist IV/Department of Public Safety

2026 total comp

$58,250

Base pay: $58,250
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,250
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 231
Hire Date: Sep 16, 2013
Monthly Pay: $4,854
State Employee Number: 339428

At Department of Public Safety, Joni Escudero serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $58,250.

Roechell Solomon

IT Support Specialist IV/Department of Public Safety

2026 total comp

$58,057

Base pay: $58,057
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,057
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 231
Hire Date: May 20, 2013
Monthly Pay: $4,838
State Employee Number: 81582

Roechell Solomon works as a IT Support Specialist IV for Department of Public Safety. Their status is crf - classified regular full-time. Roechell earned $58,057 in 2026.

Cristina Valdiviezo

IT Support Specialist IV/Department of Public Safety

2026 total comp

$56,318

Base pay: $56,318
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,318
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 231
Hire Date: Oct 1, 2005
Monthly Pay: $4,693
State Employee Number: 41314

Cristina Valdiviezo holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $56,318.

Sally Saldivar

IT Support Specialist IV/Department of Public Safety

2026 total comp

$56,318

Base pay: $56,318
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,318
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: S

Source-specific fields

Class Code: 231
Hire Date: Oct 15, 1992
Monthly Pay: $4,693
State Employee Number: 66446

At Department of Public Safety, Sally Saldivar serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $56,318.

Shahab Khan

IT Support Specialist IV/Department of Public Safety

2026 total comp

$56,318

Base pay: $56,318
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,318
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 231
Hire Date: Aug 15, 2024
Monthly Pay: $4,693
State Employee Number: 95461

Shahab Khan is a IT Support Specialist IV at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $56,318.

Eric Kleinebecker

IT Support Specialist IV/Department of Public Safety

2026 total comp

$56,318

Base pay: $56,318
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,318
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: C

Source-specific fields

Class Code: 231
Hire Date: Nov 1, 2021
Monthly Pay: $4,693
State Employee Number: 206723

At Department of Public Safety, Eric Kleinebecker serves as a IT Support Specialist IV. They work crf - classified regular full-time. Their 2026 pay totaled $56,318.

Theophilus Martey

IT Support Specialist IV/Department of Public Safety

2026 total comp

$56,318

Base pay: $56,318
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,318
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 231
Hire Date: Jun 1, 2019
Monthly Pay: $4,693
State Employee Number: 1176837

Theophilus Martey holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $56,318.

Eric Evans

IT Support Specialist IV/Department of Public Safety

2026 total comp

$56,318

Base pay: $56,318
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,318
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: W

Source-specific fields

Class Code: 231
Hire Date: Aug 15, 2020
Monthly Pay: $4,693
State Employee Number: 1272319

Eric Evans holds the role of IT Support Specialist IV at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $56,318.

Delema Defrain

IT Support Specialist IV/Department of Public Safety

2026 total comp

$55,200

Base pay: $55,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $55,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Class Code: 231
Hire Date: Feb 15, 2020
Monthly Pay: $4,600
State Employee Number: 1252123

Delema Defrain is a IT Support Specialist IV at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $55,200.