City of Baltimore / Finance - Collections
Agency file
The Finance - Collections is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 117 employees with median total compensation of $51,676; the highest distinct record was $193,659.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($51,676) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $83,515 — more than 90% of the department; the 10th percentile earns $26,294. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $5.9M — | 119 — | $43,114 — |
| 2022 | $6.2M ▲ 5.3% | 136 ▲ 14.3% | $42,506 ▼ 1.4% |
| 2023 | $6.9M ▲ 9.9% | 138 ▲ 1.5% | $48,170 ▲ 13.3% |
| 2024 | $6.6M ▼ 3.8% | 125 ▼ 9.4% | $50,385 ▲ 4.6% |
| 2025 | $6.5M ▼ 1.2% | 117 ▼ 6.4% | $51,676 ▲ 2.6% |
Record list
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Collection Representative II/Finance - Collections
Source-specific fields
Teresa Boone holds the role of Collection Representative II at Finance - Collections. Their tenure dates to 1994, about 27 years. In 2021, their total compensation was $50,399.
34264 - Customer Care Analyst II/Finance - Collections
Source-specific fields
Karen Millings works as a 34264 - Customer Care Analyst II for Finance - Collections. They have served since 2021 (about 3 years). Karen earned $50,385 in 2024.
Office Support Specialist III/Finance - Collections
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At Finance - Collections, Ivry Harris serves as a Office Support Specialist III. They have served since 1991 (about 30 years). Their 2021 pay totaled $50,378.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
Victoria Crosby works as a 34265 - Customer Care Analyst III for Finance - Collections. Their tenure dates to 2019, about 5 years. Victoria earned $50,355 in 2024.
Customer Care Analyst II/Finance - Collections
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Morag Payne holds the role of Customer Care Analyst II at Finance - Collections. Their tenure dates to 2013, about 12 years. In 2025, their total compensation was $50,327.
34253 - Collections Representative I/Finance - Collections
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At Finance - Collections, Addie Fuller serves as a 34253 - Collections Representative I. They have served since 2016 (about 8 years). Their 2024 pay totaled $50,109.
34133 - Accounting Assistant III/Finance - Collections
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Satish Bhatia is a 34133 - Accounting Assistant III at Finance - Collections. They have served since 1998 (about 24 years). 2022 total compensation came to $49,997.
Customer Care Analyst III/Finance - Collections
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Victoria Lee Crosby holds the role of Customer Care Analyst III at Finance - Collections. Their tenure dates to 2019, about 6 years. In 2025, their total compensation was $49,915.
34254 - Collections Representative II/Finance - Collections
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Tiara Nelson holds the role of 34254 - Collections Representative II at Finance - Collections. They have served since 2022 (about 2 years). In 2024, their total compensation was $49,909.
Customer Care Analyst II/Finance - Collections
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Karen Millings works as a Customer Care Analyst II for Finance - Collections. They have served since 2021 (about 4 years). Karen earned $49,885 in 2025.
Customer Care Analyst II/Finance - Collections
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Diana A Plunkett is a Customer Care Analyst II at Finance - Collections. They have served since 2007 (about 18 years). 2025 total compensation came to $49,836.
34293 - Tax Transfer Clerk I/Finance - Collections
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Stephanie Grant is a 34293 - Tax Transfer Clerk I at Finance - Collections. Hired in 2019, they have about 5 years of service. 2024 total compensation came to $49,666.
Collections Representative I/Finance - Collections
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Eliose A Travers holds the role of Collections Representative I at Finance - Collections. They have served since 2007 (about 18 years). In 2025, their total compensation was $49,647.
Collections Representative I/Finance - Collections
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Addie R Fuller holds the role of Collections Representative I at Finance - Collections. Their tenure dates to 2016, about 9 years. In 2025, their total compensation was $49,611.
Collection Representative I/Finance - Collections
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Jude Jasmin works as a Collection Representative I for Finance - Collections. They have served since 2002 (about 19 years). Jude earned $49,567 in 2021.
Cashier II/Finance - Collections
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Angelyta Trusty holds the role of Cashier II at Finance - Collections. Hired in 2003, they have about 18 years of service. In 2021, their total compensation was $49,499.
Collection Representative I/Finance - Collections
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At Finance - Collections, Maria Williams serves as a Collection Representative I. Their tenure dates to 2015, about 6 years. Their 2021 pay totaled $49,460.
Customer Care Analyst III/Finance - Collections
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Tiffany Putty holds the role of Customer Care Analyst III at Finance - Collections. Hired in 2022, they have about 3 years of service. In 2025, their total compensation was $49,366.
34254 - Collection Representative II/Finance - Collections
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At Finance - Collections, Teresa Boone serves as a 34254 - Collection Representative II. Their tenure dates to 1994, about 28 years. Their 2022 pay totaled $49,337.
34264 - Customer Care Analyst II/Finance - Collections
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Benita Ford holds the role of 34264 - Customer Care Analyst II at Finance - Collections. They have served since 2000 (about 22 years). In 2022, their total compensation was $49,325.
34254 - Collections Representative II/Finance - Collections
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At Finance - Collections, Jonathan Austin serves as a 34254 - Collections Representative II. Their tenure dates to 2021, about 3 years. Their 2024 pay totaled $49,291.
Collections Representative I/Finance - Collections
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Lori A Ahlfeldt is a Collections Representative I at Finance - Collections. They have served since 2015 (about 10 years). 2025 total compensation came to $49,200.
Customer Care Analyst III/Finance - Collections
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At Finance - Collections, Kaylha Campbell serves as a Customer Care Analyst III. Their tenure dates to 2021, about 4 years. Their 2025 pay totaled $49,186.
Customer Care Analyst III/Finance - Collections
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At Finance - Collections, Daviett Elliott-Bowman serves as a Customer Care Analyst III. Their tenure dates to 2015, about 6 years. Their 2021 pay totaled $49,158.
42998 - License Inspections Collections/Finance - Collections
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Charvette Roundtree works as a 42998 - License Inspections Collections for Finance - Collections. Hired in 2009, they have about 15 years of service. Charvette earned $49,126 in 2024.
34133 - Accounting Assistant III/Finance - Collections
Source-specific fields
At Finance - Collections, Allen Aye serves as a 34133 - Accounting Assistant III. Their tenure dates to 2020, about 3 years. Their 2023 pay totaled $49,031.
Collections Representative I/Finance - Collections
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At Finance - Collections, Ta' Niiya Lewis serves as a Collections Representative I. Hired in 2020, they have about 5 years of service. Their 2025 pay totaled $48,952.
33213 - Office Support Specialist III/Finance - Collections
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At Finance - Collections, Diana Plunkett serves as a 33213 - Office Support Specialist III. Hired in 2007, they have about 17 years of service. Their 2024 pay totaled $48,797.
License Inspector Collection/Finance - Collections
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At Finance - Collections, James Wescott serves as a License Inspector Collection. Their tenure dates to 1991, about 30 years. Their 2021 pay totaled $48,780.
License Inspector Collection/Finance - Collections
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At Finance - Collections, Arthur Grigsby serves as a License Inspector Collection. Their tenure dates to 1995, about 26 years. Their 2021 pay totaled $48,651.
Accountant I/Finance - Collections
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At Finance - Collections, Stephanie Sturdivant serves as a Accountant I. Hired in 2024, they have about a year of service. Their 2025 pay totaled $48,598.
34253 - Collection Representative I/Finance - Collections
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Lori Ahlfeldt is a 34253 - Collection Representative I at Finance - Collections. Hired in 2015, they have about 8 years of service. 2023 total compensation came to $48,540.
Collections Representative II/Finance - Collections
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Valerie Lewis works as a Collections Representative II for Finance - Collections. Their tenure dates to 2020, about 5 years. Valerie earned $48,538 in 2025.
Data Entry Operator III/Finance - Collections
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Bridget Lawrence is a Data Entry Operator III at Finance - Collections. Hired in 1996, they have about 25 years of service. 2021 total compensation came to $48,513.
42998 - License Inspector Collection/Finance - Collections
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Charvette Roundtree is a 42998 - License Inspector Collection at Finance - Collections. Their tenure dates to 2009, about 14 years. 2023 total compensation came to $48,458.
34264 - Customer Care Analyst II/Finance - Collections
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Cynthia Hill holds the role of 34264 - Customer Care Analyst II at Finance - Collections. Hired in 2017, they have about 7 years of service. In 2024, their total compensation was $48,293.
42999 - License Inspector II Collections/Finance - Collections
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At Finance - Collections, Nasir Sample serves as a 42999 - License Inspector II Collections. Hired in 2010, they have about 12 years of service. Their 2022 pay totaled $48,274.
34253 - Collection Representative I/Finance - Collections
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Eliose Travers holds the role of 34253 - Collection Representative I at Finance - Collections. Hired in 2007, they have about 16 years of service. In 2023, their total compensation was $47,917.
34254 - Collection Representative II/Finance - Collections
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Kelly Smallwood holds the role of 34254 - Collection Representative II at Finance - Collections. They have served since 2008 (about 14 years). In 2022, their total compensation was $47,771.
33213 - Office Support Specialist III/Finance - Collections
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Chestine Mahomes holds the role of 33213 - Office Support Specialist III at Finance - Collections. Hired in 2007, they have about 15 years of service. In 2022, their total compensation was $47,658.