City of Baltimore / General Services (301) / Office Support Specialist II
Job-title file
Provide administrative support — record-keeping, scheduling, correspondence, and customer service.
4 employees hold this title in General Services (301). Median total compensation for the role is $33,973, below the department median of $49,590.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, General — about 10,880 people — is $46,250. General Services (301) pays a median base salary of $38,138 for this role, 18% below that figure — about the 24th percentile of local pay for the occupation.
The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows General Services (301)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Office Clerks, General — about 2,464,940 people — is $45,010. General Services (301)’s median base salary is 15% below that national figure, about the 30th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 16 of 19 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at General Services (301) is $34,578, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Office Support Specialist II is held in 62 City of Baltimore departments. In General Services (301), the median of $33,973 ranks #22 of 62.
Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore →
Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Office Support Specialist II/General Services (301)
Source-specific fields
At General Services (301), Jennifer Millan serves as a Office Support Specialist II. Their tenure dates to 2019, about a year. Their 2020 pay totaled $34,578.
Office Support Specialist II/General Services (301)
Source-specific fields
Jo Glenn works as a Office Support Specialist II for General Services (301). They have served since 2018 (about 2 years). Jo earned $34,010 in 2020.
Office Support Specialist II/General Services (301)
Source-specific fields
Monique Peters holds the role of Office Support Specialist II at General Services (301). Their tenure dates to 2018, about a year. In 2019, their total compensation was $33,935.
Office Support Specialist II/General Services (301)
Source-specific fields
Karen Dickerson holds the role of Office Support Specialist II at General Services (301). Hired in 2018, they have about 2 years of service. In 2020, their total compensation was $33,405.