Call Center Agent I

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in M-R Information Technology (002). Median total compensation for the role is $35,417, below the department median of $44,360.

Employees: 11
Total payroll: $283.4K
Role median: $35,417
Agency median: $44,360
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$3,895$42,285+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Agent I is held in 4 City of Baltimore departments. In M-R Information Technology (002), the median of $35,417 ranks #4 of 4.

Highest-paying departments for this role

Comptroller - Communication Services

$53,197 · 5

Bcit 311 Call Center

$53,152 · 38

Police Department

$39,458 · 8

Median total compensation for the Call Center Agent I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Victoria Young-Vines

Call Center Agent I/M-R Information Technology (002)

2020 total comp

$11,443

Base pay: $11,443
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $11,443
Hire date: 2020-02-10

Source-specific fields

Agencyid: A40
Annualsalary: 34039
Employee ID: 154589

Victoria Young-Vines holds the role of Call Center Agent I at M-R Information Technology (002). They have served since 2020 (under a year). In 2020, their total compensation was $11,443.