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City of Baltimore / M-R Information Technology (002) / Call Center Agent I

Job-title file

Call Center Agent I

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in M-R Information Technology (002). Median total compensation for the role is $35,417, below the department median of $44,360.

Employees
11
Total payroll
$283.4K
Role median
$35,417
Agency median
$44,360
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$3,895$42,285+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Agent I is held in 4 City of Baltimore departments. In M-R Information Technology (002), the median of $35,417 ranks #4 of 4.

Highest-paying departments for this role

Median total compensation for the Call Center Agent I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Ebony Sutton

Call Center Agent I/M-R Information Technology (002)

2020 total comp
$12,289
Base pay
$12,289
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$12,289
Hire date
2020-02-10

Source-specific fields

Agencyid
A40
Annualsalary
34039
Employee ID
152289

Ebony Sutton holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2020, they have under a year of service. In 2020, their total compensation was $12,289.

Dawn Walker

Call Center Agent I/M-R Information Technology (002)

2020 total comp
$12,066
Base pay
$12,066
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$12,066
Hire date
2015-07-27

Source-specific fields

Agencyid
A40
Annualsalary
34039
Employee ID
153297

Dawn Walker is a Call Center Agent I at M-R Information Technology (002). Their tenure dates to 2015, about 5 years. 2020 total compensation came to $12,066.

Carole Foster

Call Center Agent I/M-R Information Technology (002)

2020 total comp
$11,926
Base pay
$11,926
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$11,926
Hire date
2020-02-10

Source-specific fields

Agencyid
A40
Annualsalary
34039
Employee ID
142738

At M-R Information Technology (002), Carole Foster serves as a Call Center Agent I. Hired in 2020, they have under a year of service. Their 2020 pay totaled $11,926.