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District of Columbia / DPW / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

17 employees hold this title in DPW. Median total compensation for the role is $80,032, above the department median of $33.

Employees
17
Total payroll
$1.3M
Role median
$80,032
Agency median
$33
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$72,088$80,032+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 17 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In DPW, the median of $80,032 ranks #1 of 9.

Highest-paying departments for this role

Does
$71,579 · 1
Ocfo
$69,117 · 15
Ouc
$68,216 · 28
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Cutina Harris

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2000/01/30
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,381

Cutina Harris is a Customer Service Representativ at DPW. They have served since 2000 (about 24 years). 2024 total compensation came to $80,032. They are classified at grade 09.

Sharon Crawford

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2002/06/17
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,949

At DPW, Sharon Crawford serves as a Customer Service Representativ. Their tenure dates to 2002, about 22 years. Their 2024 pay totaled $80,032. They are classified at grade 09.

Yvette Grayton

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2004/07/26
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,179

Yvette Grayton works as a Customer Service Representativ for DPW. Their tenure dates to 2004, about 20 years. Yvette earned $80,032 in 2024. Their pay grade is 09.

Shirayla Leonard

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2005/05/16
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,150

Shirayla Leonard works as a Customer Service Representativ for DPW. Their tenure dates to 2005, about 19 years. Shirayla earned $80,032 in 2024. Their pay grade is 09.

Wanda Boyd

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2000/02/28
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,369

Wanda Boyd works as a Customer Service Representativ for DPW. They have served since 2000 (about 24 years). Wanda earned $80,032 in 2024. Their pay grade is 09.

Lavina Ballard

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
1999/07/06
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,471

Lavina Ballard holds the role of Customer Service Representativ at DPW. They have served since 1999 (about 25 years). In 2024, their total compensation was $80,032. Their pay grade is 09.

Danielle Jackson

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
1998/01/05
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,765

Danielle Jackson holds the role of Customer Service Representativ at DPW. Hired in 1998, they have about 26 years of service. In 2024, their total compensation was $80,032. Their pay grade is 09.

Yvonne Juhans

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2001/12/17
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,946

Yvonne Juhans works as a Customer Service Representativ for DPW. They have served since 2001 (about 23 years). Yvonne earned $80,032 in 2024. Their pay grade is 09.

Nicole Solomon

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2001/02/13
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,216

At DPW, Nicole Solomon serves as a Customer Service Representativ. Hired in 2001, they have about 23 years of service. Their 2024 pay totaled $80,032. They are classified at grade 09.

Precious Jones

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2003/07/14
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
25,153

At DPW, Precious Jones serves as a Customer Service Representativ. They have served since 2003 (about 21 years). Their 2024 pay totaled $80,032. They are classified at grade 09.

Sheila Davis

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
1992/02/12
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
25,014

Sheila Davis is a Customer Service Representativ at DPW. Hired in 1992, they have about 32 years of service. 2024 total compensation came to $80,032. They are classified at grade 09.

Alethia Staton

Customer Service Representativ/DPW

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2004/04/19
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,604

Alethia Staton is a Customer Service Representativ at DPW. Hired in 2004, they have about 20 years of service. 2024 total compensation came to $80,032. They are classified at grade 09.

Michael Flood

Customer Service Representativ/DPW

2024 total comp
$78,046
Base pay
$0
Overtime
$0
Other pay
$78,046
Benefits
$0
Total compensation
$78,046
Hire date
2005/02/14
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
25,271

Michael Flood is a Customer Service Representativ at DPW. Their tenure dates to 2005, about 19 years. 2024 total compensation came to $78,046. They are classified at grade 09.

Michael Pickett-Griffin

Customer Service Representativ/DPW

2024 total comp
$78,046
Base pay
$0
Overtime
$0
Other pay
$78,046
Benefits
$0
Total compensation
$78,046
Hire date
2008/03/17
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,230

Michael Pickett-Griffin is a Customer Service Representativ at DPW. Hired in 2008, they have about 16 years of service. 2024 total compensation came to $78,046. They are classified at grade 09.

Deborah Mcleod

Customer Service Representativ/DPW

2024 total comp
$78,046
Base pay
$0
Overtime
$0
Other pay
$78,046
Benefits
$0
Total compensation
$78,046
Hire date
2007/08/06
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,012

Deborah Mcleod works as a Customer Service Representativ for DPW. Their tenure dates to 2007, about 17 years. Deborah earned $78,046 in 2024. Their pay grade is 09.

Dominic Williams

Customer Service Representativ/DPW

2024 total comp
$72,088
Base pay
$0
Overtime
$0
Other pay
$72,088
Benefits
$0
Total compensation
$72,088
Hire date
2014/02/24
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,064

Dominic Williams is a Customer Service Representativ at DPW. Hired in 2014, they have about 10 years of service. 2024 total compensation came to $72,088. They are classified at grade 09.

Kelli Prailow

Customer Service Representativ/DPW

2024 total comp
$72,088
Base pay
$0
Overtime
$0
Other pay
$72,088
Benefits
$0
Total compensation
$72,088
Hire date
2005/10/10
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,539

Kelli Prailow works as a Customer Service Representativ for DPW. Their tenure dates to 2005, about 19 years. Kelli earned $72,088 in 2024. Their pay grade is 09.