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District of Columbia / Ocfo / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

15 employees hold this title in Ocfo. Median total compensation for the role is $69,117, below the department median of $115,680.

Employees
15
Total payroll
$1M
Role median
$69,117
Agency median
$115,680
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$55,032$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In Ocfo, the median of $69,117 ranks #3 of 9.

Highest-paying departments for this role

DPW
$80,032 · 17
Does
$71,579 · 1
Ouc
$68,216 · 28
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Angelica Wilson

Customer Service Representativ/Ocfo

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2025/03/10
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
33,541

Angelica Wilson holds the role of Customer Service Representativ at Ocfo. Their hire date on record is 2025/03/10. In 2024, their total compensation was $72,721. Their pay grade is 08.

Maxine Johnson

Customer Service Representativ/Ocfo

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2023/07/03
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
32,942

Maxine Johnson holds the role of Customer Service Representativ at Ocfo. Hired in 2023, they have about a year of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Tawakalitu Bakare

Customer Service Representativ/Ocfo

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
1998/03/16
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
33,100

At Ocfo, Tawakalitu Bakare serves as a Customer Service Representativ. They have served since 1998 (about 26 years). Their 2024 pay totaled $72,721. They are classified at grade 08.

Angela Honesty-Fitch

Customer Service Representativ/Ocfo

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2000/04/10
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
32,814

Angela Honesty-Fitch holds the role of Customer Service Representativ at Ocfo. They have served since 2000 (about 24 years). In 2024, their total compensation was $72,721. Their pay grade is 08.

Alexandria Johnson

Customer Service Representativ/Ocfo

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2022/10/24
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
33,629

At Ocfo, Alexandria Johnson serves as a Customer Service Representativ. Their tenure dates to 2022, about 2 years. Their 2024 pay totaled $72,721. They are classified at grade 08.

Michelle Moten

Customer Service Representativ/Ocfo

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2005/01/24
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
32,857

Michelle Moten is a Customer Service Representativ at Ocfo. Their tenure dates to 2005, about 19 years. 2024 total compensation came to $72,721. They are classified at grade 08.

Vernell WickerMay be multiple

Customer Service Representativ/Ocfo

2024 total comp
$70,919
Hire date
2012/11/05
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
34,530

Payroll for Vernell Wicker (Customer Service Representativ, Ocfo) may cover more than one person; together they account for $70,919 in 2024.

Donnell CarringtonMay be multiple

Customer Service Representativ/Ocfo

2024 total comp
$69,117
Hire date
2017/03/20
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
45,862

This Customer Service Representativ record at Ocfo for Donnell Carrington may represent several individuals, totaling $69,117 in 2024.

Ebony Fleming

Customer Service Representativ/Ocfo

2024 total comp
$67,548
Base pay
$0
Overtime
$0
Other pay
$67,548
Benefits
$0
Total compensation
$67,548
Hire date
2025/07/28
Pay grade
07

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
33,498

Ebony Fleming is a Customer Service Representativ at Ocfo. Records show a hire date of 2025/07/28. 2024 total compensation came to $67,548. They are classified at grade 07.

Asia HolmesMay be multiple

Customer Service Representativ/Ocfo

2024 total comp
$65,513
Hire date
2017/04/18
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
45,829

Asia Holmes appears in Ocfo payroll as a Customer Service Representativ, with $65,513 reported in 2024 — this entry may combine more than one individual of the same name.

Keisha Hendren

Customer Service Representativ/Ocfo

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2020/07/20
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
33,737

At Ocfo, Keisha Hendren serves as a Customer Service Representativ. Their tenure dates to 2020, about 4 years. Their 2024 pay totaled $63,711. They are classified at grade 08.

Tia Robinson

Customer Service Representativ/Ocfo

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2022/11/07
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
33,832

At Ocfo, Tia Robinson serves as a Customer Service Representativ. Hired in 2022, they have about 2 years of service. Their 2024 pay totaled $63,711. They are classified at grade 08.

Camille Crite

Customer Service Representativ/Ocfo

2024 total comp
$58,608
Base pay
$0
Overtime
$0
Other pay
$58,608
Benefits
$0
Total compensation
$58,608
Hire date
2025/03/24
Pay grade
07

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
32,655

Camille Crite is a Customer Service Representativ at Ocfo. Records show a hire date of 2025/03/24. 2024 total compensation came to $58,608. They are classified at grade 07.

Jennifer SuberMay be multiple

Customer Service Representativ/Ocfo

2024 total comp
$56,820
Hire date
2025/03/10
Pay grade
07

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
45,873

Payroll for Jennifer Suber (Customer Service Representativ, Ocfo) may cover more than one person; together they account for $56,820 in 2024.

Emani WilliamsMay be multiple

Customer Service Representativ/Ocfo

2024 total comp
$55,032
Hire date
2024/01/02
Pay grade
07

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
45,833

Payroll for Emani Williams (Customer Service Representativ, Ocfo) may cover more than one person; together they account for $55,032 in 2024.