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District of Columbia / Dpr / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

24 employees hold this title in Dpr. Median total compensation for the role is $40,989, below the department median of $63,972.

Employees
24
Total payroll
$750.1K
Role median
$40,989
Agency median
$63,972
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$18$45,532+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 24 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In Dpr, the median of $40,989 ranks #9 of 9.

Highest-paying departments for this role

DPW
$80,032 · 17
Does
$71,579 · 1
Ocfo
$69,117 · 15
Ouc
$68,216 · 28
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Corinthea Thompson

Customer Service Representativ/Dpr

2024 total comp
$46,699
Base pay
$0
Overtime
$0
Other pay
$46,699
Benefits
$0
Total compensation
$46,699
Hire date
2018/07/02
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
24,027

Corinthea Thompson holds the role of Customer Service Representativ at Dpr. Their tenure dates to 2018, about 6 years. In 2024, their total compensation was $46,699. Their pay grade is 05.

Linda HodgesMay be multiple

Customer Service Representativ/Dpr

2024 total comp
$44,161
Hire date
2011/08/15
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
39,690

Payroll for Linda Hodges (Customer Service Representativ, Dpr) may cover more than one person; together they account for $44,161 in 2024.

Derrick FelderMay be multiple

Customer Service Representativ/Dpr

2024 total comp
$44,161
Hire date
2018/01/22
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,577

Payroll for Derrick Felder (Customer Service Representativ, Dpr) may cover more than one person; together they account for $44,161 in 2024.

Clarence HowardMay be multiple

Customer Service Representativ/Dpr

2024 total comp
$44,161
Hire date
2018/04/02
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
21,649

This Customer Service Representativ record at Dpr for Clarence Howard may represent several individuals, totaling $44,161 in 2024.

Futsum Habtemariam

Customer Service Representativ/Dpr

2024 total comp
$44,161
Base pay
$0
Overtime
$0
Other pay
$44,161
Benefits
$0
Total compensation
$44,161
Hire date
2017/12/11
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,923

Futsum Habtemariam holds the role of Customer Service Representativ at Dpr. Their tenure dates to 2017, about 7 years. In 2024, their total compensation was $44,161. Their pay grade is 05.

Sherrice Williams

Customer Service Representativ/Dpr

2024 total comp
$44,161
Base pay
$0
Overtime
$0
Other pay
$44,161
Benefits
$0
Total compensation
$44,161
Hire date
2015/11/30
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,935

Sherrice Williams holds the role of Customer Service Representativ at Dpr. Hired in 2015, they have about 9 years of service. In 2024, their total compensation was $44,161. Their pay grade is 05.

Ana Medina

Customer Service Representativ/Dpr

2024 total comp
$44,161
Base pay
$0
Overtime
$0
Other pay
$44,161
Benefits
$0
Total compensation
$44,161
Hire date
2016/06/27
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
22,067

At Dpr, Ana Medina serves as a Customer Service Representativ. Their tenure dates to 2016, about 8 years. Their 2024 pay totaled $44,161. They are classified at grade 05.

Tracey Williams

Customer Service Representativ/Dpr

2024 total comp
$44,161
Base pay
$0
Overtime
$0
Other pay
$44,161
Benefits
$0
Total compensation
$44,161
Hire date
2015/11/30
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,798

Tracey Williams holds the role of Customer Service Representativ at Dpr. Their tenure dates to 2015, about 9 years. In 2024, their total compensation was $44,161. Their pay grade is 05.

Damian Washington

Customer Service Representativ/Dpr

2024 total comp
$44,161
Base pay
$0
Overtime
$0
Other pay
$44,161
Benefits
$0
Total compensation
$44,161
Hire date
2016/08/08
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,750

At Dpr, Damian Washington serves as a Customer Service Representativ. They have served since 2016 (about 8 years). Their 2024 pay totaled $44,161. They are classified at grade 05.

Zujeili Medina

Customer Service Representativ/Dpr

2024 total comp
$44,161
Base pay
$0
Overtime
$0
Other pay
$44,161
Benefits
$0
Total compensation
$44,161
Hire date
2016/06/27
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
22,919

Zujeili Medina holds the role of Customer Service Representativ at Dpr. Their tenure dates to 2016, about 8 years. In 2024, their total compensation was $44,161. Their pay grade is 05.

Charlene Hill

Customer Service Representativ/Dpr

2024 total comp
$42,892
Base pay
$0
Overtime
$0
Other pay
$42,892
Benefits
$0
Total compensation
$42,892
Hire date
2015/11/30
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
21,952

Charlene Hill works as a Customer Service Representativ for Dpr. They have served since 2015 (about 9 years). Charlene earned $42,892 in 2024. Their pay grade is 05.

Shanita Womack

Customer Service Representativ/Dpr

2024 total comp
$41,623
Base pay
$0
Overtime
$0
Other pay
$41,623
Benefits
$0
Total compensation
$41,623
Hire date
2022/08/01
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
22,835

Shanita Womack is a Customer Service Representativ at Dpr. Hired in 2022, they have about 2 years of service. 2024 total compensation came to $41,623. They are classified at grade 05.

Gabrielle Tersoo Vincent-Nwoko

Customer Service Representativ/Dpr

2024 total comp
$40,354
Base pay
$0
Overtime
$0
Other pay
$40,354
Benefits
$0
Total compensation
$40,354
Hire date
2021/05/24
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Term
Record ID
23,986

Gabrielle Tersoo Vincent-Nwoko works as a Customer Service Representativ for Dpr. They have served since 2021 (about 3 years). Gabrielle earned $40,354 in 2024. Their pay grade is 05.

India Freeland

Customer Service Representativ/Dpr

2024 total comp
$40,354
Base pay
$0
Overtime
$0
Other pay
$40,354
Benefits
$0
Total compensation
$40,354
Hire date
2004/06/09
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Term
Record ID
23,762

India Freeland holds the role of Customer Service Representativ at Dpr. Hired in 2004, they have about 20 years of service. In 2024, their total compensation was $40,354. Their pay grade is 05.

Alexis Dottery-Jamison

Customer Service Representativ/Dpr

2024 total comp
$40,354
Base pay
$0
Overtime
$0
Other pay
$40,354
Benefits
$0
Total compensation
$40,354
Hire date
2001/03/26
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
21,873

Alexis Dottery-Jamison works as a Customer Service Representativ for Dpr. Hired in 2001, they have about 23 years of service. Alexis earned $40,354 in 2024. Their pay grade is 05.

Ashley Chase

Customer Service Representativ/Dpr

2024 total comp
$40,354
Base pay
$0
Overtime
$0
Other pay
$40,354
Benefits
$0
Total compensation
$40,354
Hire date
2022/08/01
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
21,914

Ashley Chase holds the role of Customer Service Representativ at Dpr. Hired in 2022, they have about 2 years of service. In 2024, their total compensation was $40,354. Their pay grade is 05.

Annette Carson

Customer Service Representativ/Dpr

2024 total comp
$37,815
Base pay
$0
Overtime
$0
Other pay
$37,815
Benefits
$0
Total compensation
$37,815
Hire date
2023/05/08
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Term
Record ID
22,122

Annette Carson is a Customer Service Representativ at Dpr. They have served since 2023 (about a year). 2024 total compensation came to $37,815. They are classified at grade 05.

Ronald Hines

Customer Service Representativ/Dpr

2024 total comp
$22,081
Base pay
$0
Overtime
$0
Other pay
$22,081
Benefits
$0
Total compensation
$22,081
Hire date
1983/10/31
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,811

Ronald Hines works as a Customer Service Representativ for Dpr. Their tenure dates to 1983, about 41 years. Ronald earned $22,081 in 2024. Their pay grade is 05.

Raiysa Marshall

Customer Service Representativ/Dpr

2024 total comp
$18
Base pay
$0
Overtime
$0
Other pay
$18
Benefits
$0
Total compensation
$18
Hire date
2025/05/18
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
44,413

At Dpr, Raiysa Marshall serves as a Customer Service Representativ. Records show a hire date of 2025/05/18. Their 2024 pay totaled $18. They are classified at grade 05.

Natasha M Tutt

Customer Service Representativ/Dpr

2024 total comp
$18
Base pay
$0
Overtime
$0
Other pay
$18
Benefits
$0
Total compensation
$18
Hire date
2006/10/02
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
44,075

Natasha M Tutt is a Customer Service Representativ at Dpr. They have served since 2006 (about 18 years). 2024 total compensation came to $18. They are classified at grade 05.

Arlene Tutt

Customer Service Representativ/Dpr

2024 total comp
$18
Base pay
$0
Overtime
$0
Other pay
$18
Benefits
$0
Total compensation
$18
Hire date
2022/07/05
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
44,304

Arlene Tutt works as a Customer Service Representativ for Dpr. Their tenure dates to 2022, about 2 years. Arlene earned $18 in 2024. Their pay grade is 05.

Shawnice Cox

Customer Service Representativ/Dpr

2024 total comp
$18
Base pay
$0
Overtime
$0
Other pay
$18
Benefits
$0
Total compensation
$18
Hire date
2024/05/06
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
39,673

Shawnice Cox works as a Customer Service Representativ for Dpr. They have served since 2024 (under a year). Shawnice earned $18 in 2024. Their pay grade is 05.

Doreen Barnes

Customer Service Representativ/Dpr

2024 total comp
$18
Base pay
$0
Overtime
$0
Other pay
$18
Benefits
$0
Total compensation
$18
Hire date
2025/06/15
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
44,438

Doreen Barnes works as a Customer Service Representativ for Dpr. Their hire date on record is 2025/06/15. Doreen earned $18 in 2024. Their pay grade is 05.

Chantay Long

Customer Service Representativ/Dpr

2024 total comp
$18
Base pay
$0
Overtime
$0
Other pay
$18
Benefits
$0
Total compensation
$18
Hire date
2025/06/15
Pay grade
05

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
39,609

Chantay Long is a Customer Service Representativ at Dpr. Records show a hire date of 2025/06/15. 2024 total compensation came to $18. They are classified at grade 05.