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District of Columbia / Oag / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

6 employees hold this title in Oag. Median total compensation for the role is $67,716, below the department median of $116,882.

Employees
6
Total payroll
$408.5K
Role median
$67,716
Agency median
$116,882
Comparison
Below

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In Oag, the median of $67,716 ranks #5 of 9.

Highest-paying departments for this role

DPW
$80,032 · 17
Does
$71,579 · 1
Ocfo
$69,117 · 15
Ouc
$68,216 · 28
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Lameshea Jordan

Customer Service Representativ/Oag

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
1999/09/27
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
31,722

Lameshea Jordan holds the role of Customer Service Representativ at Oag. Their tenure dates to 1999, about 25 years. In 2024, their total compensation was $80,032. Their pay grade is 09.

Karin Franco

Customer Service Representativ/Oag

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2001/06/18
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
31,363

Karin Franco works as a Customer Service Representativ for Oag. Hired in 2001, they have about 23 years of service. Karin earned $80,032 in 2024. Their pay grade is 09.

Lloyetta Celistan

Customer Service Representativ/Oag

2024 total comp
$68,116
Base pay
$0
Overtime
$0
Other pay
$68,116
Benefits
$0
Total compensation
$68,116
Hire date
2009/11/23
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
31,421

Lloyetta Celistan works as a Customer Service Representativ for Oag. Their tenure dates to 2009, about 15 years. Lloyetta earned $68,116 in 2024. Their pay grade is 09.

Melanie Hampton

Customer Service Representativ/Oag

2024 total comp
$67,315
Base pay
$0
Overtime
$0
Other pay
$67,315
Benefits
$0
Total compensation
$67,315
Hire date
2009/11/23
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
31,597

Melanie Hampton holds the role of Customer Service Representativ at Oag. They have served since 2009 (about 15 years). In 2024, their total compensation was $67,315. Their pay grade is 08.

Francesca Mason

Customer Service Representativ/Oag

2024 total comp
$56,503
Base pay
$0
Overtime
$0
Other pay
$56,503
Benefits
$0
Total compensation
$56,503
Hire date
2025/06/02
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Term
Record ID
31,600

At Oag, Francesca Mason serves as a Customer Service Representativ. Records show a hire date of 2025/06/02. Their 2024 pay totaled $56,503. They are classified at grade 08.

Brittney Johnson

Customer Service Representativ/Oag

2024 total comp
$56,503
Base pay
$0
Overtime
$0
Other pay
$56,503
Benefits
$0
Total compensation
$56,503
Hire date
2025/06/16
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
32,363

Brittney Johnson works as a Customer Service Representativ for Oag. Their hire date on record is 2025/06/16. Brittney earned $56,503 in 2024. Their pay grade is 08.