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District of Columbia / DPW / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

17 employees hold this title in DPW. Median total compensation for the role is $80,032, above the department median of $33.

Employees
17
Total payroll
$1.3M
Role median
$80,032
Agency median
$33
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$72,088$80,032+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 17 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In DPW, the median of $80,032 ranks #1 of 9.

Highest-paying departments for this role

Does
$71,579 · 1
Ocfo
$69,117 · 15
Ouc
$68,216 · 28
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Dominic Williams

Customer Service Representativ/DPW

2024 total comp
$72,088
Base pay
$0
Overtime
$0
Other pay
$72,088
Benefits
$0
Total compensation
$72,088
Hire date
2014/02/24
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,064

Dominic Williams is a Customer Service Representativ at DPW. Hired in 2014, they have about 10 years of service. 2024 total compensation came to $72,088. They are classified at grade 09.

Kelli Prailow

Customer Service Representativ/DPW

2024 total comp
$72,088
Base pay
$0
Overtime
$0
Other pay
$72,088
Benefits
$0
Total compensation
$72,088
Hire date
2005/10/10
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
23,539

Kelli Prailow works as a Customer Service Representativ for DPW. Their tenure dates to 2005, about 19 years. Kelli earned $72,088 in 2024. Their pay grade is 09.