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District of Columbia / Mpd / Customer Service Representative

Job-title file

Customer Service Representative

Carry out the duties of this position in support of the agency's public mission.

26 employees hold this title in Mpd. Median total compensation for the role is $69,117, below the department median of $106,928.

Employees
26
Total payroll
$1.7M
Role median
$69,117
Agency median
$106,928
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$46,437$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Representative beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $52,909 ranks #2 of 8. See Customer Service Representative across all of District of Columbia

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Texas
$42,920 · 1,477
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Edward Walker

Customer Service Representative/Mpd

2024 total comp
$46,437
Base pay
$0
Overtime
$0
Other pay
$46,437
Benefits
$0
Total compensation
$46,437
Hire date
2023/02/27
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
45,326

Edward Walker holds the role of Customer Service Representative at Mpd. They have served since 2023 (about a year). In 2024, their total compensation was $46,437. Their pay grade is 06.

Erik Rodriguez-Mejia

Customer Service Representative/Mpd

2024 total comp
$46,437
Base pay
$0
Overtime
$0
Other pay
$46,437
Benefits
$0
Total compensation
$46,437
Hire date
2023/12/18
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
28,475

At Mpd, Erik Rodriguez-Mejia serves as a Customer Service Representative. They have served since 2023 (about a year). Their 2024 pay totaled $46,437. They are classified at grade 06.

Makayla Hall

Customer Service Representative/Mpd

2024 total comp
$46,437
Base pay
$0
Overtime
$0
Other pay
$46,437
Benefits
$0
Total compensation
$46,437
Hire date
2022/06/21
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
45,509

Makayla Hall works as a Customer Service Representative for Mpd. Hired in 2022, they have about 2 years of service. Makayla earned $46,437 in 2024. Their pay grade is 06.