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District of Columbia / Mpd / Customer Service Representative

Job-title file

Customer Service Representative

Carry out the duties of this position in support of the agency's public mission.

26 employees hold this title in Mpd. Median total compensation for the role is $69,117, below the department median of $106,928.

Employees
26
Total payroll
$1.7M
Role median
$69,117
Agency median
$106,928
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$46,437$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Representative beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $52,909 ranks #2 of 8. See Customer Service Representative across all of District of Columbia

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Texas
$42,920 · 1,477
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Machelle Jackson-El

Customer Service Representative/Mpd

2024 total comp
$69,117
Base pay
$0
Overtime
$0
Other pay
$69,117
Benefits
$0
Total compensation
$69,117
Hire date
2011/12/19
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
30,870

Machelle Jackson-El holds the role of Customer Service Representative at Mpd. Their tenure dates to 2011, about 13 years. In 2024, their total compensation was $69,117. Their pay grade is 08.

Martina Turner

Customer Service Representative/Mpd

2024 total comp
$69,117
Base pay
$0
Overtime
$0
Other pay
$69,117
Benefits
$0
Total compensation
$69,117
Hire date
2024/09/23
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
30,681

Martina Turner is a Customer Service Representative at Mpd. Hired in 2024, they have under a year of service. 2024 total compensation came to $69,117. They are classified at grade 08.