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District of Columbia / Osse DOT / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

15 employees hold this title in Osse DOT. Median total compensation for the role is $62,842, above the department median of $31.

Employees
15
Total payroll
$953K
Role median
$62,842
Agency median
$31
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$57,647$68,038+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Specialist is held in 11 District of Columbia departments. In Osse DOT, the median of $62,842 ranks #9 of 11.

Highest-paying departments for this role

Fems
$110,185 · 1
Olg
$86,925 · 3
Dcoa
$82,111 · 15
Ouc
$80,032 · 4
Ocfo
$80,032 · 12
Cfsa
$79,705 · 1
Osse
$69,770 · 1
Opc
$68,038 · 1
Dfhv
$61,110 · 3
Udc
$53,689 · 1

Median total compensation for the Customer Service Specialist role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $78,046 ranks #2 of 8. See Customer Service Specialist across all of District of Columbia

Highest-paying jurisdictions for this role

City of Los Angeles
$113,689 · 36
Arkansas
$39,171 · 788
Florida
$37,050 · 18
Georgia
$32,598 · 8
Rhode Island
$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Everett Tyson

Customer Service Specialist/Osse DOT

2024 total comp
$68,038
Base pay
$0
Overtime
$0
Other pay
$68,038
Benefits
$0
Total compensation
$68,038
Hire date
2014/08/11
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,575

At Osse DOT, Everett Tyson serves as a Customer Service Specialist. Hired in 2014, they have about 10 years of service. Their 2024 pay totaled $68,038. They are classified at grade 09.

Hope A Turner

Customer Service Specialist/Osse DOT

2024 total comp
$68,038
Base pay
$0
Overtime
$0
Other pay
$68,038
Benefits
$0
Total compensation
$68,038
Hire date
2003/01/28
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,094

Hope A Turner works as a Customer Service Specialist for Osse DOT. Hired in 2003, they have about 21 years of service. Hope earned $68,038 in 2024. Their pay grade is 09.

Keona Newsome

Customer Service Specialist/Osse DOT

2024 total comp
$66,306
Base pay
$0
Overtime
$0
Other pay
$66,306
Benefits
$0
Total compensation
$66,306
Hire date
2014/08/11
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,322

Keona Newsome works as a Customer Service Specialist for Osse DOT. Their tenure dates to 2014, about 10 years. Keona earned $66,306 in 2024. Their pay grade is 09.

Antoinette A Dorsey

Customer Service Specialist/Osse DOT

2024 total comp
$66,306
Base pay
$0
Overtime
$0
Other pay
$66,306
Benefits
$0
Total compensation
$66,306
Hire date
2000/06/17
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,138

Antoinette A Dorsey works as a Customer Service Specialist for Osse DOT. Hired in 2000, they have about 24 years of service. Antoinette earned $66,306 in 2024. Their pay grade is 09.

Monique Catlett

Customer Service Specialist/Osse DOT

2024 total comp
$66,306
Base pay
$0
Overtime
$0
Other pay
$66,306
Benefits
$0
Total compensation
$66,306
Hire date
2014/08/11
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
37,340

Monique Catlett holds the role of Customer Service Specialist at Osse DOT. They have served since 2014 (about 10 years). In 2024, their total compensation was $66,306. Their pay grade is 09.

Valerie Hill

Customer Service Specialist/Osse DOT

2024 total comp
$66,306
Base pay
$0
Overtime
$0
Other pay
$66,306
Benefits
$0
Total compensation
$66,306
Hire date
2011/08/15
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,282

Valerie Hill works as a Customer Service Specialist for Osse DOT. They have served since 2011 (about 13 years). Valerie earned $66,306 in 2024. Their pay grade is 09.

Lindsay Robinson

Customer Service Specialist/Osse DOT

2024 total comp
$64,574
Base pay
$0
Overtime
$0
Other pay
$64,574
Benefits
$0
Total compensation
$64,574
Hire date
2016/11/14
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,604

Lindsay Robinson is a Customer Service Specialist at Osse DOT. Hired in 2016, they have about 8 years of service. 2024 total compensation came to $64,574. They are classified at grade 09.

Diamond WhiteMay be multiple

Customer Service Specialist/Osse DOT

2024 total comp
$62,842
Hire date
2023/01/30
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
46,247

Diamond White appears in Osse DOT payroll as a Customer Service Specialist, with $62,842 reported in 2024 — this entry may combine more than one individual of the same name.

Taylor BarberMay be multiple

Customer Service Specialist/Osse DOT

2024 total comp
$61,110
Hire date
2019/06/10
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
40,494

Payroll for Taylor Barber (Customer Service Specialist, Osse DOT) may cover more than one person; together they account for $61,110 in 2024.

Crystal YoctorowicMay be multiple

Customer Service Specialist/Osse DOT

2024 total comp
$61,110
Hire date
2022/01/18
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
36,299

Crystal Yoctorowic appears in Osse DOT payroll as a Customer Service Specialist, with $61,110 reported in 2024 — this entry may combine more than one individual of the same name.

Byonka Howard

Customer Service Specialist/Osse DOT

2024 total comp
$61,110
Base pay
$0
Overtime
$0
Other pay
$61,110
Benefits
$0
Total compensation
$61,110
Hire date
2024/08/12
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
46,261

At Osse DOT, Byonka Howard serves as a Customer Service Specialist. They have served since 2024 (under a year). Their 2024 pay totaled $61,110. They are classified at grade 09.

Sharnale Goodman

Customer Service Specialist/Osse DOT

2024 total comp
$61,110
Base pay
$0
Overtime
$0
Other pay
$61,110
Benefits
$0
Total compensation
$61,110
Hire date
2022/09/12
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,409

Sharnale Goodman is a Customer Service Specialist at Osse DOT. They have served since 2022 (about 2 years). 2024 total compensation came to $61,110. They are classified at grade 09.

Camille Baylor

Customer Service Specialist/Osse DOT

2024 total comp
$61,110
Base pay
$0
Overtime
$0
Other pay
$61,110
Benefits
$0
Total compensation
$61,110
Hire date
2016/10/03
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
35,225

Camille Baylor is a Customer Service Specialist at Osse DOT. Their tenure dates to 2016, about 8 years. 2024 total compensation came to $61,110. They are classified at grade 09.

Akia Perry

Customer Service Specialist/Osse DOT

2024 total comp
$61,110
Base pay
$0
Overtime
$0
Other pay
$61,110
Benefits
$0
Total compensation
$61,110
Hire date
2021/10/12
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,307

Akia Perry holds the role of Customer Service Specialist at Osse DOT. Their tenure dates to 2021, about 3 years. In 2024, their total compensation was $61,110. Their pay grade is 09.

Chanique Cash

Customer Service Specialist/Osse DOT

2024 total comp
$57,647
Base pay
$0
Overtime
$0
Other pay
$57,647
Benefits
$0
Total compensation
$57,647
Hire date
2020/03/02
Pay grade
09

Source-specific fields

Appointment Type
Educational Service - Regular
Record ID
36,295

Chanique Cash works as a Customer Service Specialist for Osse DOT. Their tenure dates to 2020, about 4 years. Chanique earned $57,647 in 2024. Their pay grade is 09.