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District of Columbia / Ouc / Customer Service Representative

Job-title file

Customer Service Representative

Carry out the duties of this position in support of the agency's public mission.

36 employees hold this title in Ouc. Median total compensation for the role is $49,673, below the department median of $74,599.

Employees
36
Total payroll
$1.9M
Role median
$49,673
Agency median
$74,599
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$46,437$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 36 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Representative beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $52,909 ranks #2 of 8. See Customer Service Representative across all of District of Columbia

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Texas
$42,920 · 1,477
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Elexus Brown

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,414

Elexus Brown holds the role of Customer Service Representative at Ouc. Hired in 2024, they have under a year of service. In 2024, their total compensation was $48,055. Their pay grade is 06.

Lanijiah Williams

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,398

Lanijiah Williams holds the role of Customer Service Representative at Ouc. They have served since 2024 (under a year). In 2024, their total compensation was $48,055. Their pay grade is 06.

David Wade

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2023/03/27
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,880

David Wade works as a Customer Service Representative for Ouc. Their tenure dates to 2023, about a year. David earned $48,055 in 2024. Their pay grade is 06.

Brian Dinkins

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2008/02/04
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,667

Brian Dinkins holds the role of Customer Service Representative at Ouc. Their tenure dates to 2008, about 16 years. In 2024, their total compensation was $48,055. Their pay grade is 06.

Paula Tolliver

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2023/03/27
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,564

At Ouc, Paula Tolliver serves as a Customer Service Representative. Their tenure dates to 2023, about a year. Their 2024 pay totaled $48,055. They are classified at grade 06.

Stacey Lincoln

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2011/05/10
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,480

Stacey Lincoln holds the role of Customer Service Representative at Ouc. They have served since 2011 (about 13 years). In 2024, their total compensation was $48,055. Their pay grade is 06.

Faryn Keith

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,492

At Ouc, Faryn Keith serves as a Customer Service Representative. They have served since 2024 (under a year). Their 2024 pay totaled $48,055. They are classified at grade 06.

Rodney Hollins

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/09/09
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,732

Rodney Hollins works as a Customer Service Representative for Ouc. They have served since 2024 (under a year). Rodney earned $48,055 in 2024. Their pay grade is 06.

Diamond Wilson

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2019/11/25
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,912

At Ouc, Diamond Wilson serves as a Customer Service Representative. Hired in 2019, they have about 5 years of service. Their 2024 pay totaled $48,055. They are classified at grade 06.

Morgan Drumming

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2016/03/21
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,510

Morgan Drumming holds the role of Customer Service Representative at Ouc. Their tenure dates to 2016, about 8 years. In 2024, their total compensation was $48,055. Their pay grade is 06.

Travon Boomer

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2023/08/14
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,507

Travon Boomer holds the role of Customer Service Representative at Ouc. Hired in 2023, they have about a year of service. In 2024, their total compensation was $48,055. Their pay grade is 06.

Kimberly Thompson

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/08/26
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,704

Kimberly Thompson works as a Customer Service Representative for Ouc. Their tenure dates to 2024, under a year. Kimberly earned $48,055 in 2024. Their pay grade is 06.

Cherrise Capers

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/09/09
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,429

At Ouc, Cherrise Capers serves as a Customer Service Representative. Their tenure dates to 2024, under a year. Their 2024 pay totaled $48,055. They are classified at grade 06.