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Franklin County, Ohio / Department of Job & Family Services / Cust Service Assistant

Job-title file

Cust Service Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

108 employees hold this title in Department of Job & Family Services. Median total compensation for the role is $19,294, below the department median of $25,029.

Employees
108
Role median
$19,294
Agency median
$25,029
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$4$35,696+

How total compensation varies among the 108 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Cynthia Covault

Cust Service Assistant/Department of Job & Family Services

2025 total comp
$68,045
Base pay
$68,045
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,045
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
9994

Cynthia Covault is a Cust Service Assistant at Department of Job & Family Services. They work full-time permanent. 2025 total compensation came to $68,045.

Melinda Foster

Cust Service Assistant/Department of Job & Family Services

2024 total comp
$37,381
Base pay
$32,472
Overtime
$4,259
Other pay
$650
Benefits
$0
Total compensation
$37,381
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
39015

At Department of Job & Family Services, Melinda Foster serves as a Cust Service Assistant. They work full-time permanent. Their 2024 pay totaled $37,381.

Jerome Tolliver

Cust Service Assistant/Department of Job & Family Services

2025 total comp
$36,042
Base pay
$35,842
Overtime
$0
Other pay
$200
Benefits
$0
Total compensation
$36,042
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
6312

Jerome Tolliver works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Jerome earned $36,042 in 2025.

Chantelle Israel

Cust Service Assistant/Department of Job & Family Services

2025 total comp
$33,573
Base pay
$33,423
Overtime
$0
Other pay
$150
Benefits
$0
Total compensation
$33,573
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
62084

Chantelle Israel is a Cust Service Assistant at Department of Job & Family Services. They work full-time permanent. 2025 total compensation came to $33,573.

Lisa Swickard

Cust Service Assistant/Department of Job & Family Services

2024 total comp
$32,062
Base pay
$31,012
Overtime
$0
Other pay
$1,050
Benefits
$0
Total compensation
$32,062
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
29094

Lisa Swickard works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Lisa earned $32,062 in 2024.

Charline England

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$31,453
Base pay
$31,153
Overtime
$0
Other pay
$300
Benefits
$0
Total compensation
$31,453
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
6054

Charline England works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Charline earned $31,453 in 2026.

Jakiya Jackson

Cust Service Assistant/Department of Job & Family Services

2025 total comp
$29,733
Base pay
$29,714
Overtime
$7
Other pay
$12
Benefits
$0
Total compensation
$29,733
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
81636

Jakiya Jackson works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Jakiya earned $29,733 in 2025.

Gina Carter

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$28,127
Base pay
$27,677
Overtime
$0
Other pay
$450
Benefits
$0
Total compensation
$28,127
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
4589

Gina Carter holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $28,127.

Cathy Wurster

Cust Service Assistant/Department of Job & Family Services

2025 total comp
$27,152
Base pay
$27,040
Overtime
$0
Other pay
$112
Benefits
$0
Total compensation
$27,152
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
28623

At Department of Job & Family Services, Cathy Wurster serves as a Cust Service Assistant. They work full-time permanent. Their 2025 pay totaled $27,152.

Sandra Stevens-Hairston

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$26,034
Base pay
$25,934
Overtime
$0
Other pay
$100
Benefits
$0
Total compensation
$26,034
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
13103

Sandra Stevens-Hairston holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $26,034.

Tasha Hardimon

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$24,628
Base pay
$24,228
Overtime
$0
Other pay
$400
Benefits
$0
Total compensation
$24,628
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
8131

Tasha Hardimon holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $24,628.

Michelle Byrd

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$24,607
Base pay
$24,257
Overtime
$0
Other pay
$350
Benefits
$0
Total compensation
$24,607
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
7112

Michelle Byrd works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Michelle earned $24,607 in 2026.

Marcella Allen

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$24,328
Base pay
$24,228
Overtime
$0
Other pay
$100
Benefits
$0
Total compensation
$24,328
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
7247

At Department of Job & Family Services, Marcella Allen serves as a Cust Service Assistant. They work full-time permanent. Their 2026 pay totaled $24,328.

Iletter Smith

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$24,247
Base pay
$24,247
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$24,247
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
8134

Iletter Smith holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $24,247.

Sandra King

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$24,146
Base pay
$23,249
Overtime
$897
Other pay
$0
Benefits
$0
Total compensation
$24,146
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
15285

Sandra King works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Sandra earned $24,146 in 2026.

Terrell Jackson

Cust Service Assistant/Department of Job & Family Services

2023 total comp
$24,092
Base pay
$23,732
Overtime
$0
Other pay
$360
Benefits
$0
Total compensation
$24,092
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
61922

Terrell Jackson works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Terrell earned $24,092 in 2023.

Darnell Keaton

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$23,904
Base pay
$23,854
Overtime
$0
Other pay
$50
Benefits
$0
Total compensation
$23,904
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
14823

Darnell Keaton is a Cust Service Assistant at Department of Job & Family Services. They work full-time permanent. 2026 total compensation came to $23,904.

Adrienne Lawson

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$23,760
Base pay
$23,710
Overtime
$0
Other pay
$50
Benefits
$0
Total compensation
$23,760
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
7326

Adrienne Lawson works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Adrienne earned $23,760 in 2026.

Ethel Hampton

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$23,143
Base pay
$23,143
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$23,143
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
17142

Ethel Hampton is a Cust Service Assistant at Department of Job & Family Services. They work full-time permanent. 2026 total compensation came to $23,143.

Marsha Thomas-Bennett

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$22,999
Base pay
$22,999
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$22,999
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
18086

Marsha Thomas-Bennett holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $22,999.

Herbert Holliman

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$22,972
Base pay
$22,644
Overtime
$0
Other pay
$328
Benefits
$0
Total compensation
$22,972
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
18772
Namesuffix
JR

Herbert Holliman is a Cust Service Assistant at Department of Job & Family Services. They work full-time permanent. 2026 total compensation came to $22,972.

Eva Kiefer-Ferrara

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$21,772
Base pay
$21,722
Overtime
$0
Other pay
$50
Benefits
$0
Total compensation
$21,772
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
19332

Eva Kiefer-Ferrara works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Eva earned $21,772 in 2026.

Roberta North

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$21,772
Base pay
$21,722
Overtime
$0
Other pay
$50
Benefits
$0
Total compensation
$21,772
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
20676

Roberta North works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Roberta earned $21,772 in 2026.

Ada Washburn

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$21,423
Base pay
$21,223
Overtime
$0
Other pay
$200
Benefits
$0
Total compensation
$21,423
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
23411

Ada Washburn works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Ada earned $21,423 in 2026.

Lameshia Holston

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$21,146
Base pay
$21,096
Overtime
$0
Other pay
$50
Benefits
$0
Total compensation
$21,146
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
62174

Lameshia Holston is a Cust Service Assistant at Department of Job & Family Services. They work full-time permanent. 2026 total compensation came to $21,146.

Vanessa Franklin

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,983
Base pay
$20,983
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$20,983
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
26573

Vanessa Franklin works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Vanessa earned $20,983 in 2026.

Sandra Davis

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,983
Base pay
$20,983
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$20,983
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
28555

At Department of Job & Family Services, Sandra Davis serves as a Cust Service Assistant. They work full-time permanent. Their 2026 pay totaled $20,983.

Lawrence Cunningham

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,892
Base pay
$20,282
Overtime
$609
Other pay
$0
Benefits
$0
Total compensation
$20,892
Employment type
FULL-TIME CLASSIFED

Source-specific fields

Employeeid
38732

Lawrence Cunningham works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time classifed. Lawrence earned $20,892 in 2026.

Cassandra Poole

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,692
Base pay
$20,542
Overtime
$0
Other pay
$150
Benefits
$0
Total compensation
$20,692
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
24213

At Department of Job & Family Services, Cassandra Poole serves as a Cust Service Assistant. They work full-time permanent. Their 2026 pay totaled $20,692.

Anica Nocevski

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,682
Base pay
$20,532
Overtime
$0
Other pay
$150
Benefits
$0
Total compensation
$20,682
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
29361

Anica Nocevski holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $20,682.

Edward Bell

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,532
Base pay
$20,282
Overtime
$0
Other pay
$250
Benefits
$0
Total compensation
$20,532
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
38878

Edward Bell holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $20,532.

David Meckler

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,482
Base pay
$20,282
Overtime
$0
Other pay
$200
Benefits
$0
Total compensation
$20,482
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
44305

At Department of Job & Family Services, David Meckler serves as a Cust Service Assistant. They work full-time permanent. Their 2026 pay totaled $20,482.

Juley Ervin-Thomas

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,364
Base pay
$20,282
Overtime
$32
Other pay
$50
Benefits
$0
Total compensation
$20,364
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
45980

Juley Ervin-Thomas holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $20,364.

Ronda Prushing

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,322
Base pay
$20,282
Overtime
$40
Other pay
$0
Benefits
$0
Total compensation
$20,322
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
47262

At Department of Job & Family Services, Ronda Prushing serves as a Cust Service Assistant. They work full-time permanent. Their 2026 pay totaled $20,322.

Heide Wiseman

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,298
Base pay
$20,282
Overtime
$16
Other pay
$0
Benefits
$0
Total compensation
$20,298
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
45640

Heide Wiseman works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Heide earned $20,298 in 2026.

Lidija Nastevska

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,283
Base pay
$19,783
Overtime
$0
Other pay
$500
Benefits
$0
Total compensation
$20,283
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
61644

At Department of Job & Family Services, Lidija Nastevska serves as a Cust Service Assistant. They work full-time permanent. Their 2026 pay totaled $20,283.

Shealey Oliver

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,282
Base pay
$20,282
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$20,282
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
30228

Shealey Oliver holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $20,282.

Jessica Jameson

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,176
Base pay
$20,160
Overtime
$16
Other pay
$0
Benefits
$0
Total compensation
$20,176
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
82455

Jessica Jameson holds the role of Cust Service Assistant at Department of Job & Family Services. Their status is full-time permanent. In 2026, their total compensation was $20,176.

Darlene Bass

Cust Service Assistant/Department of Job & Family Services

2024 total comp
$20,037
Base pay
$19,537
Overtime
$0
Other pay
$500
Benefits
$0
Total compensation
$20,037
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
27622

At Department of Job & Family Services, Darlene Bass serves as a Cust Service Assistant. They work full-time permanent. Their 2024 pay totaled $20,037.

Dorraine Johnson

Cust Service Assistant/Department of Job & Family Services

2026 total comp
$20,015
Base pay
$19,965
Overtime
$0
Other pay
$50
Benefits
$0
Total compensation
$20,015
Employment type
FULL-TIME PERMANENT

Source-specific fields

Employeeid
44254

Dorraine Johnson works as a Cust Service Assistant for Department of Job & Family Services. Their status is full-time permanent. Dorraine earned $20,015 in 2026.