City of Milwaukee / Dpw-Water-Business / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in Dpw-Water-Business. Median total compensation for the role is $22,661, below the department median of $64,902.

Employees: 68
Total payroll: $1.8M
Role median: $22,661
Agency median: $64,902
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$43$56,309+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Milwaukee

Customer Service Representative III is held in 4 City of Milwaukee departments. In Dpw-Water-Business, the median of $22,661 ranks #3 of 4.

Highest-paying departments for this role

Der - Operations Division

$51,987 · 1

City Treasurer

$38,658 · 16

Municipal Court

$7,124 · 3

Median total compensation for the Customer Service Representative III role in other City of Milwaukeedepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond City of Milwaukee

This role is reported in 8 jurisdictions. In City of Milwaukee, the median of $29,848 ranks #7 of 8. See Customer Service Representative across all of City of Milwaukee →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Texas

$42,920 · 1,477

Georgia

$39,449 · 10

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Gina Flores

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$13,808

Base pay: $0
Overtime: $0
Other pay: $13,808
Benefits: $0
Total compensation: $13,808
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Apr 26, 2019

At Dpw-Water-Business, Gina Flores serves as a Customer Service Representative III. They work full-time. Their 2019 pay totaled $13,808.

Paula Olson

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$13,486

Base pay: $0
Overtime: $22
Other pay: $13,464
Benefits: $0
Total compensation: $13,486
Hourly rate: $20
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 27, 2023
Vacation Payout: $1,554

Paula Olson holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2023, their total compensation was $13,486.

Carletta Robinson

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$13,332

Base pay: $0
Overtime: $15
Other pay: $13,316
Benefits: $0
Total compensation: $13,332
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Carletta Robinson is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $13,332.

Ronesha Bankhead

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$13,035

Base pay: $0
Overtime: $0
Other pay: $13,035
Benefits: $0
Total compensation: $13,035
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jul 15, 2020

Ronesha Bankhead holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2020, their total compensation was $13,035.

Kayla Cash-Welch

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$12,325

Base pay: $0
Overtime: $0
Other pay: $12,325
Benefits: $0
Total compensation: $12,325
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Apr 9, 2021
Vacation Payout: $26

Kayla Cash-Welch works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Kayla earned $12,325 in 2021.

Joseph Jones

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$12,063

Base pay: $0
Overtime: $5
Other pay: $12,059
Benefits: $0
Total compensation: $12,063
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 31, 2023

At Dpw-Water-Business, Joseph Jones serves as a Customer Service Representative III. They work full-time. Their 2023 pay totaled $12,063.

Silvia Reyes

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$11,697

Base pay: $0
Overtime: $42
Other pay: $11,655
Benefits: $0
Total compensation: $11,697
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 23, 2022
Vacation Payout: $814

Silvia Reyes is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $11,697.