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City of Milwaukee / Dpw-Water-Business / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in Dpw-Water-Business. Median total compensation for the role is $22,661, below the department median of $64,902.

Employees
68
Total payroll
$1.8M
Role median
$22,661
Agency median
$64,902
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$43$56,309+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Milwaukee

Customer Service Representative III is held in 4 City of Milwaukee departments. In Dpw-Water-Business, the median of $22,661 ranks #3 of 4.

Highest-paying departments for this role

City Treasurer
$38,658 · 16
Municipal Court
$7,124 · 3

Median total compensation for the Customer Service Representative III role in other City of Milwaukeedepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond City of Milwaukee

This role is reported in 8 jurisdictions. In City of Milwaukee, the median of $29,848 ranks #7 of 8. See Customer Service Representative across all of City of Milwaukee

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Texas
$42,920 · 1,477
Georgia
$39,449 · 10
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Raymel Encarnacion Acosta

Customer Service Representative III/Dpw-Water-Business

2025 total comp
$57,364
Base pay
$0
Overtime
$33
Other pay
$57,331
Benefits
$0
Total compensation
$57,364
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
6411
Comp Time
0.00
Job Code
0442DC

At Dpw-Water-Business, Raymel Encarnacion Acosta serves as a Customer Service Representative III. They work full-time. Their 2025 pay totaled $57,364.

Christopher Schicantek

Customer Service Representative III/Dpw-Water-Business

2025 total comp
$57,220
Base pay
$0
Overtime
$4
Other pay
$57,216
Benefits
$0
Total compensation
$57,220
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Agency Code
6411
Comp Time
0.00
Job Code
0442DC

Christopher Schicantek holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $57,220.

Alejandro Mendoza

Customer Service Representative III/Dpw-Water-Business

2025 total comp
$54,541
Base pay
$0
Overtime
$29
Other pay
$54,512
Benefits
$0
Total compensation
$54,541
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
6411
Comp Time
0.00
Job Code
0442DC

Alejandro Mendoza is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $54,541.

Christopher Matz

Customer Service Representative III/Dpw-Water-Business

2025 total comp
$54,424
Base pay
$0
Overtime
$6
Other pay
$54,417
Benefits
$0
Total compensation
$54,424
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Agency Code
6411
Comp Time
0.00
Job Code
0442DC

Christopher Matz is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $54,424.

Yolanda Johnson

Customer Service Representative III/Dpw-Water-Business

2025 total comp
$54,280
Base pay
$0
Overtime
$454
Other pay
$53,826
Benefits
$0
Total compensation
$54,280
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Agency Code
6411
Comp Time
0.00
Job Code
0442DC

Yolanda Johnson holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $54,280.