City of Milwaukee / Dpw-Water-Business / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in Dpw-Water-Business. Median total compensation for the role is $22,661, below the department median of $64,902.

Employees: 68
Total payroll: $1.8M
Role median: $22,661
Agency median: $64,902
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$43$56,309+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Milwaukee

Customer Service Representative III is held in 4 City of Milwaukee departments. In Dpw-Water-Business, the median of $22,661 ranks #3 of 4.

Highest-paying departments for this role

Der - Operations Division

$51,987 · 1

City Treasurer

$38,658 · 16

Municipal Court

$7,124 · 3

Median total compensation for the Customer Service Representative III role in other City of Milwaukeedepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond City of Milwaukee

This role is reported in 8 jurisdictions. In City of Milwaukee, the median of $29,848 ranks #7 of 8. See Customer Service Representative across all of City of Milwaukee →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Texas

$42,920 · 1,477

Georgia

$39,449 · 10

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Iris Figueroa Machado

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$39,177

Base pay: $0
Overtime: $74
Other pay: $39,103
Benefits: $0
Total compensation: $39,177
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Iris Figueroa Machado is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2021 total compensation came to $39,177.

Jessica Hernandez

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$38,261

Base pay: $0
Overtime: $0
Other pay: $38,261
Benefits: $0
Total compensation: $38,261
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Jessica Hernandez serves as a Customer Service Representative III. They work full-time. Their 2019 pay totaled $38,261.

Kiara Ramirez

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$37,082

Base pay: $0
Overtime: $0
Other pay: $37,082
Benefits: $0
Total compensation: $37,082
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Kiara Ramirez works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Kiara earned $37,082 in 2019.

Shanice Thomas

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$36,687

Base pay: $0
Overtime: $0
Other pay: $36,687
Benefits: $0
Total compensation: $36,687
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

At Dpw-Water-Business, Shanice Thomas serves as a Customer Service Representative III. They work full-time. Their 2022 pay totaled $36,687.