Metro Nashville / HR Administrative & Customer Sv Program
Agency file
The HR Administrative & Customer Sv Program is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 16 employees with median total compensation of $63,539; the highest distinct record was $228,789.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 16 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,539) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $138,763 — more than 90% of the department; the 10th percentile earns $25,224. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 11 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2015 | $552.5K — | 9 — | $49,859 — |
| 2016 | $640.7K ▲ 16.0% | 10 ▲ 11.1% | $52,881 ▲ 6.1% |
| 2017 | $807.4K ▲ 26.0% | 11 ▲ 10.0% | $57,690 ▲ 9.1% |
| 2018 | $850K ▲ 5.3% | 12 ▲ 9.1% | $56,861 ▼ 1.4% |
| 2019 | $855K ▲ 0.6% | 12 ±0% | $54,203 ▼ 4.7% |
| 2020 | $752.3K ▼ 12.0% | 13 ▲ 8.3% | $51,818 ▼ 4.4% |
| 2021 | $680.8K ▼ 9.5% | 11 ▼ 15.4% | $54,515 ▲ 5.2% |
| 2022 | $772.4K ▲ 13.5% | 13 ▲ 18.2% | $55,854 ▲ 2.5% |
| 2023 | $617.8K ▼ 20.0% | 16 ▲ 23.1% | $53,654 ▼ 3.9% |
| 2024 | $191.7K ▼ 69.0% | 1 ▼ 93.8% | $191,741 ▲ 257.4% |
| 2025 | $1.3M ▲ 555.9% | 16 ▲ 1500.0% | $63,539 ▼ 66.9% |
Compare
Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.
Record list
Page 1
Human Resources Director/HR Administrative & Customer Sv Program
Source-specific fields
At HR Administrative & Customer Sv Program, Shannon Hall serves as a Human Resources Director. Their 2025 pay totaled $228,789.
Special Projects Manager/HR Administrative & Customer Sv Program
Source-specific fields
At HR Administrative & Customer Sv Program, Veronica Frazier serves as a Special Projects Manager. Their 2019 pay totaled $152,363.
Human Resources Manager/HR Administrative & Customer Sv Program
Source-specific fields
At HR Administrative & Customer Sv Program, Tara Stewart serves as a Human Resources Manager. Their 2025 pay totaled $138,763.
Human Resources Director/HR Administrative & Customer Sv Program
Source-specific fields
Veronica Frazier is a Human Resources Director at HR Administrative & Customer Sv Program. 2016 total compensation came to $137,792.
Human Resources Administrative/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Leslie Schuster serves as a Human Resources Administrative. Their 2025 pay totaled $104,966.
Finance Administrative/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Jaunae Wilkins serves as a Finance Administrative. Their 2025 pay totaled $104,082.
Human Resources Administrative/HR Administrative & Customer Sv Program
Source-specific fields
William Carroll works as a Human Resources Administrative for HR Administrative & Customer Sv Program. William earned $100,660 in 2025.
Information Systems Advisor 2/HR Administrative & Customer Sv Program
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Marla Greer is a Information Systems Advisor 2 at HR Administrative & Customer Sv Program. 2020 total compensation came to $100,439.
Human Resources Administrative/HR Administrative & Customer Sv Program
Source-specific fields
Alisha Harris-Carrethers works as a Human Resources Administrative for HR Administrative & Customer Sv Program. Alisha earned $97,492 in 2025.
Data Compliance Technician/HR Administrative & Customer Sv Program
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Tabitha Nash works as a Data Compliance Technician for HR Administrative & Customer Sv Program. Tabitha earned $71,438 in 2025.
Finance Officer Senior/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Jaunae Wilkins serves as a Finance Officer Senior. Their 2023 pay totaled $67,191.
Data Compliance Technician/HR Administrative & Customer Sv Program
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Carrie Canup works as a Data Compliance Technician for HR Administrative & Customer Sv Program. Carrie earned $65,713 in 2025.
Application Technician 3/HR Administrative & Customer Sv Program
Source-specific fields
At HR Administrative & Customer Sv Program, Tabitha Nash serves as a Application Technician 3. Their 2023 pay totaled $65,047.
Data Compliance Technician/HR Administrative & Customer Sv Program
Source-specific fields
At HR Administrative & Customer Sv Program, Patricia Woodroof serves as a Data Compliance Technician. Their 2025 pay totaled $61,365.
Data Compliance Technician/HR Administrative & Customer Sv Program
Source-specific fields
Melody Jackson works as a Data Compliance Technician for HR Administrative & Customer Sv Program. Melody earned $60,556 in 2025.
Office Support Specialist 2/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Sterling Brooks serves as a Office Support Specialist 2. Their 2025 pay totaled $59,705.
Source-specific fields
Carrie Canup appears in HR Administrative & Customer Sv Program payroll as a Application Technician 3, with $58,060 reported in 2023 — this entry may combine more than one individual of the same name.
Application Technician 3/HR Administrative & Customer Sv Program
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Vivian Johnson works as a Application Technician 3 for HR Administrative & Customer Sv Program. Vivian earned $56,986 in 2018.
Application Technician 3/HR Administrative & Customer Sv Program
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Shelia Upchurch is a Application Technician 3 at HR Administrative & Customer Sv Program. 2018 total compensation came to $56,736.
Application Technician 3/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Patricia Woodroof serves as a Application Technician 3. Their 2023 pay totaled $55,317.
Human Resources Analyst 2/HR Administrative & Customer Sv Program
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Jennifer Tullos is a Human Resources Analyst 2 at HR Administrative & Customer Sv Program. 2019 total compensation came to $54,531.
Application Technician 2/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Melody Jackson serves as a Application Technician 2. Their 2023 pay totaled $53,669.
Human Resources Analyst/HR Administrative & Customer Sv Program
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James Bilotta is a Human Resources Analyst at HR Administrative & Customer Sv Program. 2023 total compensation came to $53,640.
Human Resources Analyst/HR Administrative & Customer Sv Program
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Monica Anderson holds the role of Human Resources Analyst at HR Administrative & Customer Sv Program. In 2025, their total compensation was $51,808.
Administrative Specialist/HR Administrative & Customer Sv Program
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Lou Beerman works as a Administrative Specialist for HR Administrative & Customer Sv Program. Lou earned $45,914 in 2016.
Human Resources Analyst Senior/HR Administrative & Customer Sv Program
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At HR Administrative & Customer Sv Program, Jenna Smith serves as a Human Resources Analyst Senior. Their 2025 pay totaled $44,154.
Application Technician 2/HR Administrative & Customer Sv Program
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Carrie Canup holds the role of Application Technician 2 at HR Administrative & Customer Sv Program. In 2018, their total compensation was $42,179.
Finance Officer Senior/HR Administrative & Customer Sv Program
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Jerome Trice works as a Finance Officer Senior for HR Administrative & Customer Sv Program. Jerome earned $27,813 in 2023.
Human Resources Analyst Senior/HR Administrative & Customer Sv Program
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Monica Anderson works as a Human Resources Analyst Senior for HR Administrative & Customer Sv Program. Monica earned $25,224 in 2025.
Human Resources Administrative/HR Administrative & Customer Sv Program
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Tara Stewart holds the role of Human Resources Administrative at HR Administrative & Customer Sv Program. In 2022, their total compensation was $23,363.
Application Technician 3/HR Administrative & Customer Sv Program
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Sheila Upchurch holds the role of Application Technician 3 at HR Administrative & Customer Sv Program. In 2019, their total compensation was $22,089.
Administrative Services Officer 3/HR Administrative & Customer Sv Program
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Kennetha Price holds the role of Administrative Services Officer 3 at HR Administrative & Customer Sv Program. In 2025, their total compensation was $21,611.
Human Resources Analyst/HR Administrative & Customer Sv Program
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Patrick Brooks is a Human Resources Analyst at HR Administrative & Customer Sv Program. 2025 total compensation came to $21,388.
Human Resources Analyst 3/HR Administrative & Customer Sv Program
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William Carroll is a Human Resources Analyst 3 at HR Administrative & Customer Sv Program. 2022 total compensation came to $15,176.
Human Resources Analyst/HR Administrative & Customer Sv Program
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Alisha Harris-Carrethers is a Human Resources Analyst at HR Administrative & Customer Sv Program. 2023 total compensation came to $14,303.
Not Available/HR Administrative & Customer Sv Program
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Jennifer Tullos works as a Not Available for HR Administrative & Customer Sv Program. Jennifer earned $12,548 in 2020.
Application Technician 3/HR Administrative & Customer Sv Program
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Karin Whitehead is a Application Technician 3 at HR Administrative & Customer Sv Program. 2018 total compensation came to $8,583.
Not Available/HR Administrative & Customer Sv Program
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Veronica Frazier holds the role of Not Available at HR Administrative & Customer Sv Program. In 2020, their total compensation was $8,247.
Finance Officer 3/HR Administrative & Customer Sv Program
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Jerome Trice is a Finance Officer 3 at HR Administrative & Customer Sv Program. 2023 total compensation came to $2,978.
Human Resources Analyst 2/HR Administrative & Customer Sv Program
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Alisha Harris-Carrethers is a Human Resources Analyst 2 at HR Administrative & Customer Sv Program. 2023 total compensation came to $2,225.