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Metro Nashville / W&S Phone Center Key / Utility Customer Care Agent 1

Job-title file

Utility Customer Care Agent 1

Carry out the duties of this position in support of the agency's public mission.

26 employees hold this title in W&S Phone Center Key. Median total compensation for the role is $37,956, below the department median of $41,328.

Employees
26
Total payroll
$726.2K
Role median
$37,956
Agency median
$41,328
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$1,527$49,404+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Metro Nashville

Utility Customer Care Agent 1 is held in 6 Metro Nashville departments. In W&S Phone Center Key, the median of $37,956 ranks #3 of 6.

Highest-paying departments for this role

Median total compensation for the Utility Customer Care Agent 1 role in other Metro Nashvilledepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Breahna Phillips

Utility Customer Care Agent 1/W&S Phone Center Key

2025 total comp
$31,395
Base pay
$31,391
Overtime
$0
Other pay
$4
Benefits
$0
Total compensation
$31,395

Source-specific fields

Record ID
295,733
Total Pay
$31,395

Breahna Phillips is a Utility Customer Care Agent 1 at W&S Phone Center Key. 2025 total compensation came to $31,395.