Metro Nashville / W&S Phone Center Key / Utility Customer Care Agent 1
Job-title file
Carry out the duties of this position in support of the agency's public mission.
26 employees hold this title in W&S Phone Center Key. Median total compensation for the role is $37,956, below the department median of $41,328.
What the records show
How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Utility Customer Care Agent 1 is held in 6 Metro Nashville departments. In W&S Phone Center Key, the median of $37,956 ranks #3 of 6.
Median total compensation for the Utility Customer Care Agent 1 role in other Metro Nashvilledepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Utility Customer Care Agent 1/W&S Phone Center Key
Source-specific fields
Rontae Dowdy holds the role of Utility Customer Care Agent 1 at W&S Phone Center Key. In 2025, their total compensation was $46,572.
Utility Customer Care Agent 1/W&S Phone Center Key
Source-specific fields
Lakeisha Steele holds the role of Utility Customer Care Agent 1 at W&S Phone Center Key. In 2025, their total compensation was $46,570.
Utility Customer Care Agent 1/W&S Phone Center Key
Source-specific fields
Sherilyn Turner is a Utility Customer Care Agent 1 at W&S Phone Center Key. 2025 total compensation came to $45,614.
Utility Customer Care Agent 1/W&S Phone Center Key
Source-specific fields
Amanda Ward is a Utility Customer Care Agent 1 at W&S Phone Center Key. 2025 total compensation came to $44,637.