City of Seattle / Seattle City Light / Customer Service Representative
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
21 employees hold this title in Seattle City Light. Median total compensation for the role is $77,938, below the department median of $144,685.
What the records show
How total compensation varies among the 21 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Seattle-Tacoma-Bellevue, WA area, the median wage for Customer Service Representatives — about 25,840 people — is $53,550. Seattle City Light pays a median base salary of $77,938 for this role, 46% above that figure — above the 90th percentile of local pay for the occupation.
The bar is the range of annual wages for Customer Service Representatives across every employer in the Seattle-Tacoma-Bellevue, WA area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Seattle City Light’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Seattle City Light’s median base salary is 74% above that national figure, above the 90th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Seattle-Tacoma-Bellevue, WA range relative to the national one.
Median total compensation for this role at Seattle City Light is $77,938, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Customer Service Representative is held in 8 City of Seattle departments. In Seattle City Light, the median of $77,938 ranks #1 of 8.
Median total compensation for the Customer Service Representative role in other City of Seattledepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 8 jurisdictions. In City of Seattle, the median of $72,426 ranks #1 of 8. See Customer Service Representative across all of City of Seattle →
Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Customer Service Representative/Seattle City Light
Jayson Cox works as a Customer Service Representative for Seattle City Light. Jayson earned $74,984 in 2024.
Customer Service Representative/Seattle City Light
June Darling is a Customer Service Representative at Seattle City Light. 2024 total compensation came to $74,984.