Illinois / Human Services / Public Service Administrator

Job-title file

Public Service Administrator

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

475 employees hold this title in Human Services. Median total compensation for the role is $111,800, above the department median of $74,500.

Employees: 475
Total payroll: $46.4M
Role median: $111,800
Agency median: $74,500
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$200$149,356+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 475 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Illinois

Public Service Administrator is held in 47 Illinois departments. In Human Services, the median of $111,800 ranks #12 of 47.

Highest-paying departments for this role

Property Tax Appeal Board

$130,550 · 2

Public Health

$127,000 · 213

Il Educat Labor Relations Bd

$125,400 · 3

Innovation and Technology

$124,100 · 128

Juvenile Justice

$119,800 · 30

Il Independent Tax Tribunal

$116,500 · 1

Capital Development Board

$116,100 · 1

Il Law Enforce Train & Stds Bd

$115,600 · 7

Guardian & Advocacy Community

$113,800 · 9

State Lottery

$113,200 · 6

Human Rights

$113,100 · 8

Office of the State Fire Marsh

$111,700 · 16

Median total compensation for the Public Service Administrator role in other Illinoisdepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Cristine Neff

Public Service Administrator/Human Services

2025 total comp

$57,400

Sub-department: Administrative & Program Supp (Dmh Grf)
Base pay: $0
Overtime: $0
Other pay: $57,400
Benefits: $0
Total compensation: $57,400
Union / bargaining unit: Merit Compensation
Work county: Sangamon

Source-specific fields

4-D Exempt: No
Employment Status: CERTIFIED
Period Pay Rate: $4,800
Rutan Exempt: No

Cristine Neff holds the role of Public Service Administrator at Human Services within Administrative & Program Supp (Dmh Grf). In 2025, their total compensation was $57,400. Union affiliation: Merit Compensation.

Ann Hoffstetter

Public Service Administrator/Human Services

2025 total comp

$56,500

Sub-department: Alton Mental Health Center
Base pay: $0
Overtime: $0
Other pay: $56,500
Benefits: $0
Total compensation: $56,500
Union / bargaining unit: Merit Compensation
Work county: Madison

Source-specific fields

4-D Exempt: Yes
Employment Status: CERTIFIED
Period Pay Rate: $3,200
Rutan Exempt: No

Ann Hoffstetter works as a Public Service Administrator for Human Services within Alton Mental Health Center. Ann earned $56,500 in 2025. They are represented by Merit Compensation.

Pia Gustafson

Public Service Administrator/Human Services

2023 total comp

$55,900

Sub-department: Shapiro Development Center
Base pay: $0
Overtime: $0
Other pay: $55,900
Benefits: $0
Total compensation: $55,900
Union / bargaining unit: Merit Compensation
Work county: Kankakee

Source-specific fields

4-D Exempt: Yes
Employment Status: CERTIFIED
Period Pay Rate: $2,600
Rutan Exempt: No

Pia Gustafson is a Public Service Administrator at Human Services within Shapiro Development Center. 2023 total compensation came to $55,900. Their bargaining unit is Merit Compensation.

Tracy Small

Public Service Administrator/Human Services

2023 total comp

$54,900

Sub-department: Child Care Services - Early Childhood
Base pay: $0
Overtime: $0
Other pay: $54,900
Benefits: $0
Total compensation: $54,900
Union / bargaining unit: Merit Compensation
Work county: Cook

Source-specific fields

4-D Exempt: No
Employment Status: PROB 6 MOS
Period Pay Rate: $4,300
Rutan Exempt: No

Tracy Small is a Public Service Administrator at Human Services within Child Care Services - Early Childhood. 2023 total compensation came to $54,900. Their bargaining unit is Merit Compensation.

Shanna Jones

Public Service Administrator/Human Services

2023 total comp

$54,600

Sub-department: Administrative & Program Supp (Dmh Grf)
Base pay: $0
Overtime: $0
Other pay: $54,600
Benefits: $0
Total compensation: $54,600
Union / bargaining unit: Merit Compensation
Work county: Cook

Source-specific fields

4-D Exempt: Yes
Employment Status: PROB 6 MOS
Period Pay Rate: $3,500
Rutan Exempt: No

Shanna Jones holds the role of Public Service Administrator at Human Services within Administrative & Program Supp (Dmh Grf). In 2023, their total compensation was $54,600. Union affiliation: Merit Compensation.

Tracy Kaecker

Public Service Administrator/Human Services

2023 total comp

$53,100

Sub-department: Bureau of Disability Determination
Base pay: $0
Overtime: $0
Other pay: $53,100
Benefits: $0
Total compensation: $53,100
Union / bargaining unit: Merit Compensation
Work county: Sangamon

Source-specific fields

4-D Exempt: No
Employment Status: PROB 6 MOS
Period Pay Rate: $4,200
Rutan Exempt: No

Tracy Kaecker holds the role of Public Service Administrator at Human Services within Bureau of Disability Determination. In 2023, their total compensation was $53,100. They are represented by Merit Compensation.

Antonio Champion

Public Service Administrator/Human Services

2025 total comp

$52,700

Sub-department: Madden Mh Center
Base pay: $0
Overtime: $0
Other pay: $52,700
Benefits: $0
Total compensation: $52,700
Union / bargaining unit: Collective Bargaining
Work county: Cook

Source-specific fields

4-D Exempt: No
Employment Status: CERTIFIED
Period Pay Rate: $4,400
Rutan Exempt: No

Antonio Champion holds the role of Public Service Administrator at Human Services within Madden Mh Center. In 2025, their total compensation was $52,700. Their bargaining unit is Collective Bargaining.